Ruby Cup Avis 211

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Switching to the Ruby Cup felt like a total ritual shift—trading those crinkly, bleached disposables for something that actually respects my body! Honestly, the first couple of tries were a messy "lea... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I really like the company's mission and customer service. I bought this for my daughter who has just started getting her period, and she hasn't been able to use it, even with the tutorials and my help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love their menstrual cup, they’re really easy to use and tbh I also love the bright colour! They’re medical grade silicone which reassures me about what I’m putting up there and the small size work gr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Magasin pour femmes enceintes
  3. Magasin de vêtements grandes tailles
  4. Boutique d'articles de toilette
  5. Magasin de sous-vêtements
  6. Magasin de vêtements pour femmes

À propos de Ruby Cup

Écrit par l'entreprise

rubycup.com

Ruby Cup, a women-led and female-founded global menstrual care brand, was born out of a need for innovation in the menstrual care industry. Since 2011, we have been committed to providing sustainable and high-quality menstrual products to all, including menstrual cups and period pants, catering to diverse needs and body types, including plus size individuals. Our pants sizes range from xxs to 4xl!

Shop Pants Shop Cups Our Impact Contact Us

High Quality

Our products are beginner-friendly and suitable for teenagers, ensuring ease of use and comfort for all users. Crafted from 100% soft, medical-grade silicone, our menstrual cups are not only high quality but also vegan-friendly. Additionally, our period pants are Standard OEKO-TEX 100 Certified , guaranteeing that they are free from harmful chemicals.

Ethical

Giving back and making a change is at the heart of what we do. With every purchase of our menstrual cups, we donate another cup to individuals facing period poverty globally. So far, we've donated over 150,000 , helping to address the issue of menstrual hygiene management in underserved communities.

Additionally, each pair of period panties purchased supports our newly-launched learning centre in Kisumu, Kenya, operated by the Golden Girls Foundation. Through education and empowerment, we strive to create lasting change and improve menstrual health for all.

Join us in our mission to make a difference.

Shop All

Period Care for Good

Écrit par l'entreprise

Fighting period poverty since 2011
Our mission is to enable all people to live their periods safely and with dignity, regardless of their income. We provide a sustainable menstrual health solution, we dismantle menstrual taboos and deliver sound education on reproductive health and menstrual care. Every purchase with us contributes to eradicating period poverty and menstrual shame all over the world, positively impacting millions of lives!

120-Days Money Back Guarantee

No Pressure!

No Pressure!
Our menstrual cups are beginner-friendly! Use our 100% money-back guarantee to get used to your new cup. Want a different size? We’ll exchange it for you, or refund your money with pleasure.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great company best product

Quick delivery, fast response when emailed and an amazing product. Will never use anything else again!!!!

19 août 2024
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Réponse de Ruby Cup

Hi Krista,

Thank you for your amazing review!
Knowing that you'll never use anything else again truly makes our day!

Lots of Love,
The Ruby Team xx

Noté 5 sur 5 étoiles

Buy one and they pass one on :)

It's a good thing to have, especially as the company automatically send one to someone else who is in 'need.' the maybe 'downside' is that it is only usable? for 8 or 9 hours so you have to plan your day, though it's good to hear that it is vegan :) would be nice if you had a thing along the lines of "Had Children - size 2, Under 25 - size 1"

As I've not had kids but AM 37! I use size 1 solely for the fact that I have not had children.

There is a company called "organic" (or something like that) their cups are useable for 12 hours so I use that at bedtime and comes in a cardboard box. :)

31 juillet 2024
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Réponse de Ruby Cup

Thank you so much for your thoughtful feedback! We're so glad to hear you appreciate our Buy One Give One initiative—it truly is at the heart of what we do. We also wanted to let you know that our cups are wearable for up to 12 hours, so hopefully that helps with your planning! Your suggestion about sizing is incredibly valuable, and we're always exploring ways to make our products more inclusive for everyone.

We’re proud to say that our current packaging is 100% compostable, and we're actively working on introducing cardboard packaging as part of our commitment to sustainability. We hope to see you again soon—maybe to try our pants next time!

Lots of Love,
The Ruby Team xx

Noté 4 sur 5 étoiles

This is my second Ruby cup

This is my second Ruby cup, they’re my favourite. Only four stars because the untracked postage was soooo slooow. Not 9-12 business days. I ordered it on the 8-8-24 and received it on the 3-9-24. So some 18 business days. I haven’t even used it yet because it arrived after my period finished.

9 août 2024
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Réponse de Ruby Cup

Hi,

Thank you so much for your continued support and for choosing Ruby Cup again! We're so happy to hear that it’s your favourite. We sincerely apologise for the delay in shipping—untracked postage can sometimes take longer than expected, and we're actively working on improving this.

We hope the Ruby Cup serves you well for your next cycle, and if you have any further feedback or concerns, please don't hesitate to reach out. Thank you again for your patience and understanding!

Lots of Love,
The Ruby Team
xx

Noté 4 sur 5 étoiles

Great rigidity but stem grip needs improvement

The silicone is ridged enough to pop into place and doesn't leak. I do wish there was a better stem like a loop. My grip is weak and hard to pull out withthe suction. I have to pinch really hard with my nail to pull it out enough to pinch the cup and release the suction. Also the bag that it comes with is ok.

15 juillet 2024
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Réponse de Ruby Cup

Hi Cindy,

Thank you for your kind words and feedback. We are always looking for new ways of improving our products and you definitely gave us food for thought.

We love that you're enjoying your cup, and we hope to see you again soon on our website - maybe browsing for panties.

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

I ordered from the US and one of my…

I ordered from the US and one of my packages was lost in the mail. I completely a form and within a day Ruby Cup had another package in the mail for me. EXCELLENT customer service! Their products are also top quality. This is the only menstrual cup I have been able to actually use.

19 juillet 2024
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Réponse de Ruby Cup

Hi,

Thank you for your kind words. Delivery issues can sometimes be a real nightmare, so we're glad we were able to resolve it quickly!

We hope to see you again soon, perhaps to try out our pants!

Lots of Love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

I love my new Ruby Cup

I love my new Ruby Cup!
I have used other cups in the past none compare to the Ruby Cup! The Ruby Cup is easy peasy to insert, doesn't leak and is easy to remove and clean. I am so excited to finally have a cup that I can rely on. I also love that I don't need to buy pads or tampons so it's much better for my body and the environment. Thank you!

11 juillet 2024
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Réponse de Ruby Cup

Hi Heather,

Thank you so much for sharing your experience with our cups! It made our day - heck, our month! to hear that you're having a good experience while being good to your body, the environment, and other people.

We can't wait to see you again in our store, maybe to try the pants.

Lots of Love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Great products!

28 juin 2024
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Réponse de Ruby Cup

Hi Daniela,

Thank you for your support and this gorgeous review! It means the world to us that you are enjoying your Ruby Days.

We hope to see you again soon!

Lots of Love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Cordialità e disponibilità

Ho ricevuto la mia coppetta ed il suo apposito sterilizzatore. Ci sono state delle lacune da parte del corriere, ma non posso che dare cinque stelle perché hanno cercato di risolvere subito l'impiccio scrivendomi via email ed hanno dimostrato in questo modo la loro cordialità, disponibilità e professionalità.

31 juillet 2024
Avis spontané
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Réponse de Ruby Cup

Ciao Sara,

Grazie per la tua recensione. Siamo molto felici di sentire che ti trovi bene con la tua nuova coppetta Ruby e hai avuto una piacevole esperienza col nostro servizio clienti. Ci dispiace molto per gli intoppi durante la consegna e l'abbiamo riportato alla ditta di consegne.

Speriamo di rivederti presto sul sito, magari per provare le nostre nuove mutande assorbenti!

Lots of Love,
The Ruby Team
xx

Noté 3 sur 5 étoiles

these are super comfortable

these are super comfortable, but the lining comes unglued after a couple months even with being washed on cold and hung dry.

21 juin 2024
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Réponse de Ruby Cup

Hi Joy,

Thank you for leaving us a review and getting in touch. We're sorry to hear about your pants. This is very unusual, and we have reached out to you to get a better understanding of what happened so we can report it to our producers and improve our products. In the meantime, we are working to find the best solution for you in terms of compensation for this mishap. We're confident we'll find a way for you to enjoy the true experience of Ruby Cup period pants.

Let's keep in touch, and thank you again for helping us improve our products.

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Great product.

Great product.

26 juin 2024
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Réponse de Ruby Cup

Hi Rebecca,

Thank you for your kind review!

We hope to see you again in our store.

Lots of Love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Love love love!

10/10 initiative and great product

3 juin 2024
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Réponse de Ruby Cup

Hi Alessa,

Thank you for your kind feedback! It means the world to us that you're having a good experience with your new period care.

We can't wait to see you again soon!

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

The Ruby Cup is the only cup worth buying!

The Ruby Cup I recently purchased was to replace my old one. Before buying this cup, I tried "Hello" and "Toms" cups & both were utterly inferior. They don't fit or open up properly. I'm so glad I bought another Ruby Cup because it goes in easily & naturally "pops" itself open if I didn't do that properly on insertion.

12 juin 2024
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Réponse de Ruby Cup

Hi Rebecca,

Thank you for your kind words. It means a lot to us to hear that you're having a great experience with our cup!

We can't wait to serve you again in the future, maybe with a brand new pair of pants!

xoxo
The Ruby Team

Noté 5 sur 5 étoiles

Great!!!

The cup is such a life saver and helpful as it doesn’t produce plastic waste. The ruby clean makes it even more convenient because I can just put it in the microwave. Would 100% recommend.

10 juin 2024
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Réponse de Ruby Cup

Hi Grace,

Thank you for your kind words. It means a lot to us that you are enjoying your cup! We can't wait for you to try our pants as well.

Lots of Love,
The Ruby Team
xx

Noté 4 sur 5 étoiles

Great cup, multiplied by 2

First of all, I love the cup, it was so easy to use! I’ve used another cup before, and it was a very good one, but I must say Ruby was better (for me, at least). It’s a bit stiffer than the one I had, which made it easier to insert and more secure in place. No leaks with this cup! The customer service was nice, they responded promptly and offered to send another cup when I contacted them, asking about my parcel. On the downside, it took a lot of time to receive it and they sent the wrong colour, but that’s not the end of the world. Also, it was quite pricier than the other cup I had, but if it helps another girl in the world get her own cup, I’m all for it. Kudos on a job well done!

5 juin 2024
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Réponse de Ruby Cup

Hi,

Thank you for your kind words.

We can't wait to serve you again soon!

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Best menstrual cups I have tried

Best menstrual cups I have tried. Easy to order, arrived in a timely manner.

3 juin 2024
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Réponse de Ruby Cup

Hi Andrea,

Thank you for your lovely feedback. It make a world of difference to us and millions of people in the world that receive our donations.

Thank you for your support. We hope to serve you again soon.

xoxo,
The Ruby Team

Noté 1 sur 5 étoiles

My ruby cup never arrived

My ruby cup never arrived. The tracking information says it was returned to the retailer on 24/05. That was over a month ago and I've had no refund and no email to ask what the problem was or if I want it sent again. I suspect it's a problem with the chosen delivery company because this is the fourth item they have conveniently been unable to deliver to me. (I live in an apartment block with 12 doors to choose from if I'm not in, and I have twice been in when they said they tried. I do not believe they even come to my building. FYI never use Fast Way Couriers Ireland) But I'm very disappointed to have had no communication from Ruby since they received it back.

1 mai 2024
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Réponse de Ruby Cup

Hi Charlotte,

We're sorry to hear about that. Thank you for emailing us, as we haven't heard anything from the shipping company.

We are now sending you a new Ruby Cup, which should be with you shortly. Please keep us posted about this. Thank you for bringing this to our attention; we have informed the shipping company so it doesn't happen again.

We hope this shipping nightmare won't affect your Ruby Cup experience, and we are really looking forward to your product review.

Let's keep in touch!

Lots of love,
The Ruby Team

Noté 5 sur 5 étoiles

Love ruby cup I have been using them…

Love ruby cup I have been using them for over ten years now. It is my replacement but the old one still has no issues. I just figured I should replace it. I would never buy anything else.

30 mai 2024
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Réponse de Ruby Cup

Hi Theresa,

Thank you so much for your feedback. We are tearing up as we read it.

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Love it. Everything about Ruby Cup.

I'm a fan of Ruby Cup since 8 years and just wanted to get new ones for myself.
The delivery was very quick and everything went well. Please stay as you are and do what you love. You are doing a great job. <3

30 mai 2024
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Réponse de Ruby Cup

Hi Marie,

Thank you for your kind words. It means the world to us to read such heartwarming comments.

Keep shining bright!

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Great product!

Ordering a replacement, easy to order and speedy delivery.

20 mai 2024
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Réponse de Ruby Cup

Hi Jessica,

Thank you for your kind comment. It means the world to us that you like your Ruby Cup!

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Cool cup for sports activities

I really like this cup, i've been using it in the last 3 years and I just bought a new one.
It was hard to choose the correct size when I bought the first one (I ended up buying both sizes). What I like is the fact that the silicone is not too soft so it holds its shape well even when I go climbing on the 2nd day. And the support team is nice. Highly recommended purchase

1 mai 2024
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Réponse de Ruby Cup

Hi Ioana,

Thank you for your kind words! It means a lot to us that you had a good experience with us, and that you're enjoying your cup.

We hope to see you soon again!

Lots of love,
The Ruby Team
xx

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