Ruthsroses Avis 

Cancelled two orders because flowers advertised were not available. Replied with emails a day later after advertising same day free delivery but had an unadvertised $19.00 "service charge"
Complete waste of time.

Wish I read these reviews before I ordered. Flower arrangements don’t look anything like the picture. So glad I ordered the deluxe or there May have been only one flower in there
Rip off don’t order from here
Wish I could post pics

Well I was a victim. I wanted to buy my wife flowers for being my caregiver wanted to send them to her job. I searched for local florists online in her town where she works and Ruths Roses popped up saying they were local in her town. Ordering is easy toss the extras on 50 dollars quickly turns in 103 dollars. I gave them 30 hours from the time I ordered and in the instructions I put the window my wife would be at work. Needless to say the flowers never showed up.

So I called the number that was my receipt and of course it was for another country which isn’t a big deal. I asked them about the order and they said that they were being delivered and It was in a queue that they couldn’t cancel them, so I asked them for the physical address of the business I was gonna actually have somebody go there and they said that they couldn’t give me the business address so it’s a complete scam. There’s not much I could say other than if you’re reading this hopefully you didn’t order them like I did.

Update:
So flowers showed up 4 hours after I needed them. The flowers were not what I order they were missing the 2 balloons and a full size card. What a joke. They responded to my email with no substance and attached there terms snd conditions basically trying to tell me you got flowers go away.

After confirming an order I placed days in advance, this business cancelled my delivery the morning it was due to be received by my niece due to "supply chain issues". I spoke to a local florist and learned this business is just a middleman that takes orders and then fulfills them via local businesses, taking a piece off the top. For this very good reason, local florists won't fulfill their orders.
For my order in southern NH I went with Anne's Florals & Gifts, instead, who were able to deliver a same day order.

DO NOT USE THESE PEOPLE. They are horrible, one opportunity to deliver flowers, planned this a week before and they still could not get it right, did not deliver them

I ordered off the Ruth’s Roses website thinking I was ordering from a local family owned florist. Turned out that wasn’t true. They also do not tell you there is an $18.00 service charge tacked on at checkout. Those are 2 big negatives. After I ordered and told my daughter (she would be signing for them), I was told to check the online reviews. After reading them honestly I thought I was scammed or the flowers would not be nice. I was wrong! Although the flowers did come from a grocery store and not a florist, they are fresh and very pretty. They arrived on time and my other daughter was surprised for her birthday. I am guessing I just lucked out but did want to give them a somewhat positive review.

Total Scam DO NOT buy from Ruth's Roses.
I wish I had looked on line for reviews before ordering. I won't make the same mistake again!
I ordered same day delivery, I called to say if they couldn't be delivered same day to cancel the order. Two days later I received an email saying they were delivered. THEY WERE NOT DELIVERED! I've emailed multiple times, called 5X and get the same runaround. They said they couldn't do anything as the flowers were delivered. I asked for the exact date/time so I could check the ring camera. Of course they couldn't provide this. Terrible people!

This is the WORST customer service company I've ever experienced! Failed to deliver my order for my wife's birthday, no delivery, no call to let me know they could not fulfill order, but I did get an email saying "your funds will be returned in 3-5 business days. We'll it damn well better be! I hope your business crumbles, you don't give a s#*to about ruining people's special days! To hell with Ruth's Roses you totally suck!

I am deeply disappointed and hurt by Ruth’s Roses Flower Shop for completely failing to deliver the flowers I ordered for my cousin’s funeral service on June 13, 2026. Despite paying in full and arranging for the flowers to arrive at the church for the 9:00 AM service, the flowers never showed up. Their poor communication and lack of responsibility caused me immense emotional pain and shame in front of my grieving family. This was a deeply important and sensitive occasion, and their failure added unnecessary distress during an already heartbreaking time. They never even arranged the flowers even though i fully paid and scheduled to be delivered at 9am on June 13, 2026 three days before. I was the one who had to call several times when they failed to deliver. They kept telling me that the driver is out delivering and they were unable to reach him. After numerous calls to the customer service, I was told that they never made the flowers because they were out of fresh flowers. This was deceptive and heartbreaking adding to our grief of loosing my cousin. I strongly advise others to think twice before trusting Ruth’s Roses with any occasion and if you do you will face a heartbreak.

they took my order then told me via email they have a supply chain problem after they charged my card. DO NOT EVER ORDER FROM THIS PLACE.

I was going to write a HORRIBLE review, but I see that 95% of nearly 1,000 reviews are already 1 star. There's really nothing more that I need to say.

I should have checked reviews before ordering. Their site is all pretty, "locally owned". It's a lie. I should have known when I called and talked to the person this was a scam. I thought, I should just hang up. But I didn't. Said it would be same day delivery, gave them the information, they confirmed and it was all set. But then I got an email this afternoon stating "I am writing to inform you that due to supply issues, we were unable to fulfill your order" Luckily I looked up my account and they did credit it me back so I don't have to contact the CC company but I wish their site could be taken down. DO NOT ORDER FROM THEM!!

I made the mistake of ordering from Ruth's Roses before reading the reviews. Every negative review is right on the mark. I ordered a bouquet of roses a week in advance of my girlfriend’s birthday just to have them cancel the order the day of with an excuse of “supply chain” issues. They charged me right away, of course, but they’ve failed to return my money after half a dozen calls. It’s gotten to the point that I’ve had to file a fraud claim with my credit card company just to get a credit back. These people are running a scam, so avoid at all costs.

I ordered same day flowers for a viewing, confirmed delivery before 5pm with staff, and trusted they'd represent my family. Instead, I got a cancellation email at 9pm after the viewing ended. This wasn't about money - it was about showing up for someone we loved. I'm heartbroken they didn't deliver when it mattered most.

First off, don’t bother buying anything from Ruth’s Roses, you will be disappointed. I ordered a red rose arrangement pictured on their website.
What they delivered did have some red roses, but mostly yellow roses. The arrangement was also missing some other flowers pictured on their website. The bouquet was not even attractive. It looked like a child threw it together. I complained and asked for a refund, they refused stating the bouquet met their substitution policy. Also, they advertise No Delivery Charge, but at check-out they add on an $18.99 Service Charge.
A total scam operation, worst business I’ve ever dealt win. I hope they go out of business.

My cousin ordered $100 of bouquet for me when I had surgery. They never arrived. I have a RING camera. They claimed they delivered but nothing EVER came. They lied. Then tried to not refund the money.

I have purchase delux bouquet full of flowers , my friend received 8 flowers .That was embarrassing for me .In total i spend $89 .

Ordered befor 2 pm
Website say if ordered by 2pm same day delivery. Get a message after 3: pm via email( instead of by phone) No chance to place order somewhere else. Supply issues.....
then why were you still taking orders? 3-5 days for refund. No chance to order else where.
You had a phone number!!!

Total fraud.fake Chinese company stealing money and your information. Scam. Beware.

Wish I could give ZERO stars! DO NOT use this company. Ordered flowers the day before my daughter's birthday to be delivered to her work. They showed up AFTER business hours! SCAM!! And, I could never get a time from them.