rymans.co.uk Avis 

yesterday I rang up the Ryman’s in East cheap and spoke to the wonderful Millie who went and checked that she had to self inking stamp that I needed , To save an unnecessary journey.

when I went in to order it, she was extremely helpful in setting it up correctly, and the stamp was ready in three hours.

I would like to say how very much I appreciated her expert and friendly help.

I arrived late on Friday afternoon at Ryman in Coventry city centre with a large and urgent printing job and was met with nothing but kindness, patience, and professionalism. The staff were incredibly welcoming and went out of their way to help, despite it being late in the day. The print quality was excellent, and their support made a very difficult day much easier. Truly outstanding customer service.

I had a very tricky printing project and Youssou in the Wimbledon branch was fantastic. He persevered and worked out a solution with great patience. I am delighted with the end result.

This morning Sunday December 7th 2025 I went to the Chichester Branch with a request for a document (book) of 50 colour pages to be copied onto a memory stick. It was more complicated because not all the pages were A4. Cali who served me couldn’t have been more helpful. She gave very helpful advice and very efficiently carried out the job in hand. Cali then invited me to look at the result on their computer screen to make sure I was happy with the result. I couldn’t be happier and was able to send the file off to the Reviewer that afternoon who was waiting for it. Everybody in the Chichester branch is hugely helpful but special thanks to Cali for today ! A thousand thanks !😊

Doesn't seem to know it's ass from its elbow... Big sign on the door saying passport photos for Christmas here! I went in, can i gave passport photo ..." we don't do passport photos." ...... I'm guessing someone put the sign on the windowsill and they must read what's on their windowsill

George in the Abergavenny store was fantastic! Went through different options, suggested products and did a fantastic job with a last minute printing job which turned out much better than i expected. Thank you! My first visit but based on my experience definitely wont be the last.

Thanks to Rymans in Blackburn. I needed parcel labels printing off my phone. Which was a positive experience. The two guys were patient, polite and very helpful. Once again a big thank you

Ordered a electric bin. Its awful doesnt open the lid half of the time makes constant buzzing noise and is problematic. Was asked to make a video of the issue. I only had it one day. I am
Not sitting around with my phone making videos of the bin. Need it returned not to make memmories of it.

When i ordered a product with them they refunded me on the day I was ment to receive it and told me over the phone this it was because they were out of stock, this was not shown on the website, it's a clear sign of poor management.

I was in a hurry and had only a minute to find and buy some A4 card, assistant Zoe (Glasgow) quickly found the product for me and I was able to get on my way. Friendly and helpful service, thank you!

Be careful at the checkout and always double-check the amount of the check. They just charged me 2.88 for printing one (!) black and white sheet.of course it’s nothing, but unpleasant. (Real price is lower than £1)

I was looking for a large condolence card for staff and colleagues at my place of work in Reading. One of my colleagues' husband passed away recently and I needed a large A4 card as there would be a lot of signatures. I couldn't find one in any of the card shops and usually use Moonpig but had a good idea to buy some thick card from Rymans and design my own. I enquired on Fri 15th Aug and a staff member told me I could design my own if I downloaded the app which I did. It wasn't easy though so not a great app. Staff haven't had training on it as you're meant to create the documents yourself and send it to Rymans just to print. I found it very frustrating so I went into the store and was helped by Cally and Dean. Cally patiently helped me with uploading and editing and we finally created one and she printed it off within half an hour. They were so helpful and patient and really lovely too. I will certainly be using this system again.

Ilford exchange (9am) today 04 August 2025. Never again!!
So this is the first time I ever entered l Rymans and I know I will never have anything to do with that shop.
I went to print few things he said service charge is £2.50 I was a bit shocked so I asked ow how come! He said he shouted I don’t make the rules! So I went ahead watching him closely his body language and how he was responding to any other questions I had. I politely told him that I could see he wasn’t happy when I asked why he rudely said it’s not about being happy or not he doesn’t make the rules and I said he’s the face of Rymans so he needs to be patient with customers and he didn’t even apologize he just went about his day.

I visited the Richmond (Surrey) shop this week, having been told at my local shops that they couldn't help. But Ryman's could!
My request wasn't 'usual' but I had obtained the necessary paper myself - so it was just a matter of being willing to listen and go to a bit of trouble to help. I first met Dan who immediately said, 'no problem' adjusted his machine and printed my photos onto A6 parchment paper. It took time but he said 'Don't worry - you're my customer' which made me feel very comfortable.
The following day, I returned with a few more photos and was greeted by Rais with the same friendly 'can-do' approach. I was again made to feel that time and trouble were not an issue and that I was a valued customer. I am so grateful for their cheerful and reliable help which enabled me to create a wonderful, personalised present for my daughter. I highly recommend Ryman's in Richmond for great service with a smile!

Went to collect print job, no “hello”, no “please”, no “thank you” and no smile. Two members of staff, miserable as sin and I told them so. I don’t expect red carpet treatment but Jesus! Competition on the high street is fierce - make an effort. Not the first time I’ve been in Brighton store and the service is poor but this time I had to say something as it was blatant. Poor or non-existent training I assume. I’ve worked in retail and I know it’s hard but customers are your life blood.

Item supplied was not fit for purpose and refused to replace the part that was defected or offer any other resolution as 30 days had past, thus meaning I spent £170 on a pergola which I can not use.

If you lived within 100 yards or worse still closer to a Rymans, you would be very tempted to add more percentage to the appalling 47% of one star reviews they show on Trust Pilot for the appalling totally unnecessary unneighbourly NOISE of their twice weekly nightly 45 minute deliveries which would wake the dead, as indeed would their charging £7.99 for a ream of printing paper when you can buy 5 reams for £16 on Amazon - no amount of complaints about the noise of their nightly deliveries nor indeed requests for some neighbourly consideration results in any such niceties! So onwards and upwards to 50% one star reviews - disgusted of SW3 4TR…!

Went in today for some printing and laminating, staff couldn't have been more helpful, great service, I wouldn't hesitate to recommend them. Thanks.

Aways exerlllant service in Liverpool Rymans stationary Store, on Houghton street, Paula as aways provides exerllant advice, and assists as required as with all there staff onsending all my DHL parcels
Overseas , thank you appreciated.........

I went in to Rymans in Derby's Derbion Shopping centre, to check if they have got any index Box, Bernie s showed me where they, I spoke to Phil the manager about How to send reviews they both was very helpful
200% customer