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Lisez les avis des autres

Noté 1 sur 5 étoiles

Used them three times, last time was a the last! Never could get a reliable ETA so day 1 was always a write-off. Last time the wrong tower was delivered so had to send it back, no effort (other than... Voir plus

Noté 5 sur 5 étoiles

tower delivered on time and explained about assembly Did the job perfectly and safely only downside was delay on pick up as we finished use with it early and collection took two days and two calls

Noté 5 sur 5 étoiles

Really easy and swift dispatch. The phone guidance when ordering was brilliant! The tower itself was easy to assemble. It was picked up a week later than originally scheduled but I paid no extra for... Voir plus

Noté 5 sur 5 étoiles

We have been working with Mark and SAB for over a year now, they have helped us on a number of projects. We have always found them to be helpful, knowledgeable and would always deliver. Nothing wa... Voir plus

À propos de l'entreprise

  1. Location d'outils et de machines de jardin
  2. aussi dans
  3. Service de location d'équipement de construction

Écrit par l'entreprise

SAB Supply was founded in 2011 are a national access, tool and plant hire company specialising in primarily scaffold tower hire. Using an extensive network of suppliers, we can deliver a range of hire equipment throughout the UK next day at unbeatable prices. Our staff have years of experience in the hire industry, allowing them to advice and understand exactly what each customer requires job to job.


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4,0

Bien

TrustScore 4 sur 5

386 avis

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A répondu à 21 % de ses avis négatifs

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4,0

Tous les avis

(386)

59 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

A very poor experience as the tower was…

A very poor experience as the tower was not delivered as agreed and had no communication that it was not going to be delivered. I had to call and was then told the local supplier was not emailed. They then said delivery would be the next day and again no delivery or call so phoned again at midday to be told that it was not sent out. This put me back 2 days , luckily called a local company and had the tower delivered by 8am the next morning. What a complete waste of time and will deal locally from now on.

19 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

Great tower appalling coms.

Hired on line at a great price. They then contract out to local hire company. In my case Speedy Hire, Penryn Cornwall.
Communication seems to be non existant. Upon booking, you receive a confirmation email that says on day of delivery, you can phone or message SAB and they will get a rough time of delivery. I called at 8.15, we will find out and call back. 10.30 nothing heard, called again to be told they hadnt heard back from local delivery company, called again 12.30 as no reply, they advised they would look into it. Delivery from local Speedy hire arrived around 1.00pm. No promised call backs received.

Day before hire ended call from SAB, confirming I had finished and collection for following day, which i confirmed.
Collection day, I called Speedy hire to get a pick up time and was told 2.30pm. At 5pm with no sign of collection, i called again, to be told SAB hadnt contacted them to confirm hire had finished, so collection would now be on the coming Monday.

In summary, great tower at great price. But Communication appallingly over delivery and collection.

24 avril 2026
Avis spontané
Logo de SAB Supply

Réponse de SAB Supply

Hi Neil, thank you for your review. Unfortunately in this case with your hire being delivered/collected by Speedy Hire we can only provide updates when we get them ourselves, they're very hard to reach at times on the phone or via email so until they come back to us we're just as in the dark as yourself. In terms of them saying we hadn't contacted them for collection, we had done so and have evidence to prove that but their hire desk were so slow at catching up to their emails they didn't even see our request until the next day.

We do apologise if you feel we've let you down on this but ultimately our role is to save you money and the root cause of the issues in terms of communication is down to Speedy Hire and not necessarily SAB.

Noté 5 sur 5 étoiles

April 2026

April 2026. Hire one week. Scaffold tower. Delivery and collection were prompt on the required days by friendly drivers. Equipment was perfect. Great service and a great price. Well pleased.

15 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

SHOCKING COMPANY

SHOCKING COMPANY, SCAFFOLD NOT DELIVERED AND FABRICATED A STORY TO AVOID TAKING RESPONSABILITY FOR THEIR OWN INCOMPETANCE... NONE DELIVERY OF TOWER AND REFUSAL OF REFUND!

7 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely shocking service from Sab…

Absolutely shocking service from Sab Supply. The staff were completely incompetent from start to finish, and despite promises, the scaffold was never delivered. Poor communication, zero reliability, and a total waste of time. Avoid at all costs. I will never use them again.

8 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Good value

Equipment was as described. Delivery and pick up was efficient and on time Telephone staff were friendly and helpful.

5 mars 2026
Noté 3 sur 5 étoiles

Great delivery, poor collection

Very fast service, and very reasonably priced.

However, when it came to organising the collection, it was a real challenge - it took 2-3 weeks for our scaffolding to actually be collected after we'd finished with it.

One day we had a driver who was apparently attempting to collect the scaffolding, but the description given didn't match our building at all - we're a business with a sign on the front of our building, on an industrial park, with a very large unit number on the outside too.

I don't feel that was really on SAB, and more a reflection of their 3rd party suppliers/sub contractors, but it was very inconvenient for a smaller business without space to store a scaffolding unit for 2-3 weeks without impacting every day business operations.

5 janvier 2026
Noté 5 sur 5 étoiles

Never a problem when hiring scaffold…

Never a problem when hiring scaffold towers. Always delivered and collected when suits me and they always call the day before collection to ask if it needs collected on stated day or whether I need it longer. Great service and never use anyone else

6 janvier 2026
Noté 5 sur 5 étoiles

SAB does what it says on the box

SAB’s ordering and booking service was fast easy and efficient. I booked on Friday afternoon and the tower arrived on time from a local hire company on Monday morning and the tower was picked up promptly at the end of the hire.

SAB are fast, friendly and easy to deal with. Much easier than getting directly involved with local hire companies in person.

Very happy to rate at 5 stars, would recommend and would not hesitate to use again when I next need a tower.

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent value and service

Excellent value and service. Quality product delivered on time and collected promptly when I’d finished the job. The price I paid was considerably less than the identical MiTower from other local companies.

8 décembre 2025
Noté 2 sur 5 étoiles

Not Great

While the initial order and delivery were really smooth and pain-free, the collection of the scaffold tower was anything but!

I paid for a weeks hire and then needed to extend for another week, which I paid full price for. The arranged collection date was 13th November so I booked time off work. I had a call the night before to confirm the collection, but nobody came.

I called SAB and they told me there was at least a 2 week delay on collections... even though I had been called the night before to confirm my collection slot.

The scaffold tower was finally collected on 23rd December after multiple emails back and forth and failed collection dates. I lost money from my time off work and have had to store the tower for an extra 6 weeks.

The last email I received was saying they attempted collection and no one was home... this was false. They followed up by saying I need to let them know if I want to extend my hire ASAP! I think not.

23 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

The delivery and collection…

The delivery and collection correspondence was really poor, I had no idea what the timings were. Even when I phoned your company on the day there was a commitment to phone me back with the details which never happened.
The drivers were excellent but they have no control of the delivery schedules.

6 octobre 2025
Logo de SAB Supply

Réponse de SAB Supply

Good Morning,

We use a network of suppliers around the UK who plan their own routes and as we're not their only customer we can't dictate how they plan them routes unfortunately, all we can do is request ETA's on the day of delivery and collection but until we get an answer we're as in the dark as much as you are until we get updates from the depots.

Kind Regards,
SAB Supply

Noté 2 sur 5 étoiles

Late delivery & collection of hired equipment

The scaffold tower I had hire for delivery on a Monday did not arrive until 17.45 and was delivered to the incorrect address - my home address rather than the site address.

The scaffold tower was not collected on the day on which the hire ended, but only the following afternoon.

The most frustrating bit about the whole experience was the lack of information about when the tower would arrive and when it would be collected - poor communication.

5 septembre 2025

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