Reece was phenomenal, welcoming and provided an excellent service. Made my day by providing me with the right machine needed for my back garden grounds work. Very helpful 👌 through out. I would be re... Voir plus
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Reece was phenomenal, welcoming and provided an excellent service. Made my day by providing me with the right machine needed for my back garden grounds work. Very helpful 👌 through out. I would be re... Voir plus
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Extremely happy to have switched to HSS following excellent customer service from Billy Lancaster at the Camberley Branch. He took the time to understand exactly what I needed, quickly provided a quot... Voir plus
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Fantastic advice and customer service from Levi in the Bradford depot, quick responses to questions and found the correct machine for our requirements. We will certainly be using HSS again.
During the red weather warning, the conditions in our primary school were unbearable. A group of parents raised funds to get AC units for the children, but of course nowhere had any stock. Raesat (or... Voir plus
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THSC - The Hire Service Company is the UK’s original tool hire company established in 1957. We are proudly an independent hire business focused on people and a great service . We work with tradespeople big and small and big construction projects alike. We’ve got a huge range of equipment and can deliver and collect. We believe in personal service and we don't transact on the internet at all. If you want to hire call one of our local branches to speak with us.
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A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Billy in the Camberley store was first class - customer focus was 100% - a real credit and strong ambassador for your business.

Réponse de The Hire Service Company
Fantastic advice and customer service from Levi in the Bradford depot, quick responses to questions and found the correct machine for our requirements. We will certainly be using HSS again.

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Réponse de The Hire Service Company
Sincere thanks to Billy for his advice and support during the hiring process. He was helpful and professional. His knowledgeable advice on the equipment I hired was very useful. Outstanding service overall. Much appreciated.

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Reece was phenomenal, welcoming and provided an excellent service. Made my day by providing me with the right machine needed for my back garden grounds work. Very helpful 👌 through out. I would be recommending this branch to friends and family. Thanks very much Reece 😀

Réponse de The Hire Service Company
Extremely happy to have switched to HSS following excellent customer service from Billy Lancaster at the Camberley Branch. He took the time to understand exactly what I needed, quickly provided a quote and helped me to the van with the equipment. I have rarely come across anyone who was so professional, friendly, helpful and such a good representative of their company. Thank you very much!

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Stuart called to say he was on his way. When he arrived he was polite ,friendly and helpful.

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Pleasure to rent tools from hss catford...
Customer service from andre was great

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Billy was very helpful and polite really appreciate his time

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Saturday star Sid was very helpful in Mitcham .

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Steve was exceptional , very kind and helpful
The air cooler worked very well and was extremely useful in the heat for a little baby shower party in the garden at my house.
Thanks for everything
Shekar

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⭐⭐⭐⭐⭐ Absolutely brilliant service from start to finish!
I want to say a huge thank you to Leah (Customer Advisor) and Stewart (Delivery Driver) – both were absolutely fantastic.
Leah was so helpful, polite and efficient throughout, making sure everything was arranged perfectly and answering all my questions clearly. Stewart was brilliant too – he arrived on time, was very careful with the delivery, and went out of his way to be helpful and friendly.
It’s such a pleasure to receive this level of care and professionalism. Both deserve full credit for such excellent customer service – thank you both so much!

Réponse de The Hire Service Company
First time using HSS in a long time, so they no longer had my details on their system. Billy Lancaster was efficient and initially focussed in helping me find the right tool, then quickly setting me up again on their system. The whole process was prompt, professional and friendly. Highly recommended!

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All great apart from the lack of communication and waiting ages on the phone

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Top quality service from Stewart, went above and beyond to make sure collection was completed today. True detriment to himself and the company.
Thank you , look forward to dealing with Stewart and the team going forward.

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Big thanks to Conrad at the Hastings branch, amazing customer service, gave me lots of little tips and tricks with the machine I hired, really took the time to explain everything. The perfect experience thank you very much.

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Stuart was brilliant, efficient, professional and overall a gentleman. Thanks pal, take it steady

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Ollie has been the most helpful person ever. Very kind, understanding and extremely personable. I've never used their services before but I'm confident that if I ever needed to they will provide me with excellent service!

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Rory, the manager at Ladbroke grove HSS, was professional and friendly and very easy to do business, he was personable and an asset to the HSS brand, he guided us through the hire service and fees (deposit, insurance etc). We hired a breaker with bits and generator for a weekend and the rates were more than reasonable - excellent service very easy and smooth, a quality hire company. Thankyou to Rory and HSS.

Réponse de The Hire Service Company
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