The Hire Service Company Avis 

775
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Reece was phenomenal, welcoming and provided an excellent service. Made my day by providing me with the right machine needed for my back garden grounds work. Very helpful 👌 through out. I would be re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely happy to have switched to HSS following excellent customer service from Billy Lancaster at the Camberley Branch. He took the time to understand exactly what I needed, quickly provided a quot... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic advice and customer service from Levi in the Bradford depot, quick responses to questions and found the correct machine for our requirements. We will certainly be using HSS again.

Noté 5 sur 5 étoiles

During the red weather warning, the conditions in our primary school were unbearable. A group of parents raised funds to get AC units for the children, but of course nowhere had any stock. Raesat (or... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

THSC - The Hire Service Company is the UK’s original tool hire company established in 1957. We are proudly an independent hire business focused on people and a great service . We work with tradespeople big and small and big construction projects alike. We’ve got a huge range of equipment and can deliver and collect. We believe in personal service and we don't transact on the internet at all. If you want to hire call one of our local branches to speak with us.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

775 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(775)

728 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Andre is definitely the most helpful…

Andre is definitely the most helpful individual I have the pleasure of dealing with. He went out of his way to accommodate us.

27 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thank you for such an ace review for Andre. He has been doing a brilliant job and so happy you have taken the time to recognise this.
Jon Overman CEO

Noté 5 sur 5 étoiles

I hired here a vacuum cleaner to wash…

I hired here a vacuum cleaner to wash my carpets. When I called them, it was not available at Twickenham branch. They delivered it to Twickenham branch from Heathrow for me. Thanks a lot to Ollie for his help.

16 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thank you for the great review. So happy the hire went well and Ollie did a great job. We appreciate the review

Noté 5 sur 5 étoiles

Dave from Brighton branch

Dave from Brighton branch - thanks very much, you’re a top man….no nonsense - just straight forward and very helpful.

Many thanks Sean Garrick

21 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Hi Sean, Thanks for the ace review. Dave is a top colleague and doing a great job and super you have recognised it. We appreciate it.
Jon Overman CEO

Noté 5 sur 5 étoiles

Excellent Service from Kirsty

I have worked with HSS and specifically Kirsty Garrett on numerous tooling and hire requests, and she is always incredibly helpful, responsive, and professional. She consistently goes above and beyond to find solutions, answer queries quickly, and make the entire process as smooth as possible. Whenever issues arise, Kirsty is proactive in resolving them and always does her best to make life easier for her customers. Her communication is clear, efficient, and nothing ever seems too much trouble.

It's a pleasure working with someone who is so reliable and committed to delivering excellent customer service. I would highly recommend Kirsty and The Hire Service Company to anyone looking for a helpful and dependable hire provider.

20 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Hi Rhys, Thank you so much for leaving this review. He do get great feedback on Kirsty but its so nice for you to put it down in writing for us and everyone to see. We hope to be a long term tooling partner for you look after as best as we can.
Jon Overman CEO

Noté 3 sur 5 étoiles

No paperwork or way of verification at…

No paperwork or way of verification at time of collection, that there is a record of collection, we have to take pictures of collection vehicle with equipment on it and registration of vehicle and often a dismissive driver when we ask for some record of collection, we have often found equipment not off hired after collection, not a great system

20 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Hi - Thank you for taking the time to leave us a review. Can you let me know which branch you hired from all of them should be able to give you paper work and digital paperwork from one of our drivers. drop me a line on jon@thehireservicecompany.com and will sort this for you.
Jon Overman CEO

Noté 5 sur 5 étoiles

I was served by Ali in the Croydon…

I was served by Ali in the Croydon store. He was impeccable in every manner! Knowledgeable abouts the product i needed, and also very helpful with a future enquiry i was making. Friendly service. With a smile. Thanks Ali!

20 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thank you for the great review. Ali is doing a super job and is uber committed to giving great service.
Jon Overman CEO

Noté 5 sur 5 étoiles

Liam down at Elland Road is a life…

Liam down at Elland Road is a life saver, mixer went down mid job & managed to get me a new one sorted before the end of the day. No delays for the business and always a pleasure working with him

15 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thanks for the super review Connor. Great that Liam and squad sorted things out quickly for you.
Jon Overman CEO

Noté 5 sur 5 étoiles

Full marks for klarita for excellent…

Full marks for klarita for excellent product knowledge and service making my hire experience effortless and enjoyable

Thank you 🙏

15 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thank you for the great review. We really appreciate you taking the time to do this :)
Jon Overman CEO

Noté 5 sur 5 étoiles

Super helpful & quick responses from…

Super helpful & quick responses from the team! Always ready to help on any request.

15 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thank you Hannah for the great review. We really appreciate you taking the time to do this :)
Jon Overman CEO

Noté 5 sur 5 étoiles

Feedback for Kade at HSS Kingston 👍🏻

I just wanted to leave feedback for Kade at the Kingston upon Thames branch of HSS hire - he was excellent from the outset, couldn’t have done more to help - and when we had a problem with the whacker plate (not his fault) he couldn’t have done more to try and put things right - despite juggling a new computer system and multiple calls, he personally drove the replacement round to my house to help out - first class service thank you Kade 💪🏼

14 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thank you for the great feedback Will. Its brilliant you taking the time to leave this.... we appreciate it.
Jon Overman CEO

Noté 5 sur 5 étoiles

Thawhid helped me out a lot and got the…

Thawhid helped me out a lot and got the job done . Easy service

15 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thank you for the great review. We really appreciate you taking the time to do this :)
Jon Overman CEO

Noté 5 sur 5 étoiles

Great service

Great service, good prices, great equipment and nice people. 👍

13 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thank you for the great review.

Noté 5 sur 5 étoiles

Armandu Building & Paint Ltd

Armandu Building & Paint Ltd

Very very thankful to Mr Shoaib for staying back after his closing time .I need a timber nail gun for a job and was short on time .Called shoaib in Hss Mitcham who stayed after 5pm to give me the kit and I was able to do my job.

10 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thank you for the brilliant review. Im here in Mitcham with Shoaib and he is amazing.
Jon Overman CEO

Noté 5 sur 5 étoiles

Wizz Plumbing Ltd

Wizz Plumbing Ltd

Have been Hss customer for years .Shoaib helped us always in times of emergency.Lately we hired 4 dehumidifiers for emergency job and Hss hire delivered .
Great service Great company

13 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thank you for the brilliant review. Im here in Mitcham with Shoaib and he is amazing.
Jon Overman CEO

Noté 5 sur 5 étoiles

Very good service from Conrad at the…

Very good service from Conrad at the Hastings branch. Very professional and efficient. He managed to get me an air conditioner really quickly.

1 juillet 2026
Avis spontané
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Réponse de The Hire Service Company

Thanks for the great review Suzi. Conrad is a super colleague and we are lucky to have on our team. We appreciate you taking the time to write this.
Jon Overman CEO

Noté 5 sur 5 étoiles

AC unit hire during a heatwave

During the red weather warning, the conditions in our primary school were unbearable. A group of parents raised funds to get AC units for the children, but of course nowhere had any stock. Raesat (or Reece, as he’s often known) from Romford was incredibly helpful. From sourcing the units to arranging direct delivery to the school, he was simply amazing. A real credit to the company.

30 juin 2026
Avis spontané
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Réponse de The Hire Service Company

Thank you for the great review on young Raesat in Romford. He is such a brilliant colleague and cant speak highly enough of him. Its great that you you took the time to shout him out.
Jon Overman CEO

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