Reece was phenomenal, welcoming and provided an excellent service. Made my day by providing me with the right machine needed for my back garden grounds work. Very helpful 👌 through out. I would be re... Voir plus
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Reece was phenomenal, welcoming and provided an excellent service. Made my day by providing me with the right machine needed for my back garden grounds work. Very helpful 👌 through out. I would be re... Voir plus
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Extremely happy to have switched to HSS following excellent customer service from Billy Lancaster at the Camberley Branch. He took the time to understand exactly what I needed, quickly provided a quot... Voir plus
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Fantastic advice and customer service from Levi in the Bradford depot, quick responses to questions and found the correct machine for our requirements. We will certainly be using HSS again.
During the red weather warning, the conditions in our primary school were unbearable. A group of parents raised funds to get AC units for the children, but of course nowhere had any stock. Raesat (or... Voir plus
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THSC - The Hire Service Company is the UK’s original tool hire company established in 1957. We are proudly an independent hire business focused on people and a great service . We work with tradespeople big and small and big construction projects alike. We’ve got a huge range of equipment and can deliver and collect. We believe in personal service and we don't transact on the internet at all. If you want to hire call one of our local branches to speak with us.
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A huge thank you to Jeff and the team at HSS Portsmouth for their kindness and generosity in supporting our Summer Fayre at The Elizabeth Foundation. We'd also like to give a special shout-out to Paul, who kindly delivered the generator to us. He was an absolute gentleman and couldn't have been more helpful. Thank you for going above and beyond—it was truly appreciated!

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KG Building Solutions Ltd
Amazing how good this Company is .Urgent job came up and I needed Genies but was let down by my usual suppliers .Last hope was Hss in Mitcham and Shoaib was my guy.He made sure I got every thing .Will be coming only to Hss Mitcham

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Just wanted to say thanks to Levi for all his help this week.
Although it wasn't completely straightforward Levi sorted everything out. He helped me when there were issues with the scaffold tower I hired, organised delivery around the times I needed, and even arranged an alternative supplier at short notice at the end of hire period.
It's the sort of service that makes me glad I went into the store instead of booking online. Thanks again, Levi. I'll definitely be hiring from you again when I need scaffold equipment.

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Bayley and Sophie were amazing at helping me sort out AC units for an event during the 35-degree heat. They were professional, friendly, and incredibly helpful throughout the entire process, including when it came time to return the units. Their excellent service made everything easy, and I really appreciated their support. Highly recommend!

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Top guys in Mitcham,
Shoaib was very helpful and I will recommend Mitcham branch for all hires.
MA Builders ltd

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Came to pick up genie lift, had a few issues upon arrival with accounts Sarah solved all issues and away we went service with a smile

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Horrific experience, ordered an air con unit to hire, got a text on the day it was due to be delivered saying it’s delayed but no need to contact us it will just be with you late. No sign, tried contacting them the following day multiple times, couldn’t get through, literally couldn’t contact them for days and then eventually when we did they were totally useless and took ages to refund us.
Never got the air con unit, no apology, let us down big style for our wedding.
Would never use again.

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When the June 2026 heatwave was on its way, we hired an air conditioner from HSS's website. But it turned out the website was taking orders for inventory HSS didn't have. With a three month old baby, we were really worried about the heat. Amy took the challenge on and found us another solution, regularly communicated, checked up on us and even asked us if we wanted to hold onto it for the early July heatwave. She turned the whole experience around and provided a great experience.

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The Hire Service Company were extremely helpful and delivered the units within the hour. The units work well and cooled our classrooms to a level at which we were able to stay open! Thank you for the great service.

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Contract number: 302146523
Needed some combi ladders last minute and the guys here were more than helpful, very informative and made the whole process very easy and the price was more than reasonable. I will definitely be using them for all my companies hiring needs in the future as it fits in with budgets very well.

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Great service from Conrad at the Hastings branch 👍
Top man at the helm from Mark ward

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great quality equipment, prompt reliable service, fantastic value for money

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Ordered Air Con units (portable) as a Rush, none in Manchester, however, Doncaster branch came through and saved the day (so to speak).
Stewart, the driver was an absolute legend, friendly, helpful and couldn't do enough to help.
Top service from a top bloke.

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Ali best in town looked after me very well. Highly recommend visiting him in Croydon. Very knowledgeable and excellent customer service

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Quick and easy. Communication from Dean was great and it meant we were able to keep our school open once the classrooms had cooled.

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I have just returned the two dehumidifiers I had hired from HSS. I needed to extend the hire period on an ad-hoc basis and they were very accommodating. What a pleasant and easy experience. The staff, especially Ollie (on his first week), were very helpful. Very pleased. I would use them again (although fingers crossed not for dehumidifiers!). I would highly recommend them.

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Always 1st Class !!!
James is great to work with and goes all out to help with our needs, also advises us on the equipment when ordering and having it delivered or picked up from site
have worked with him for many years,

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I have tried to get a cement mixer and transformer cable collected for the past 2 weeks since the hire has ended and keep getting told that the equipment will be collected the next day every day but nobody turns up. I have explained I am having to leave my garden open so the equipment can be taken and they say there is nothing anybody can do to help, although acknowledging I would be at fault if that happened. I have raised a complaint and promised somebody would call me back, yet again nothing has been done since.
Terrible customer service, I would not recommend.

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