Satchell Moran Solicitors Avis 

716
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Appalling service. Took months at a time to reply and very unprofessional. Worse legal firm I have ever come across. Staff are rude and unpleasant and looking only to make a quick buck. They prove... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

handled the claim without me having to doing anything at all no stress what so ever and got me compensation! professional services throughout! keeping me up to date with everything

Noté 5 sur 5 étoiles

A huge shout out to Emily that made all the process very easy 🙏 I cannot thank the team at Satchell Moran Solicitors enough for their professionalism and hard work on my case. From day one, they w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jenny was super helpful from the moment we spoke she was extremely meticulous about ensuring she had all details and information correct. Thank you for all your help!

À propos de l'entreprise

  1. Cabinet d'avocats

Écrit par l'entreprise

Our mission is to provide high quality legal advice and representation throughout England and Wales by maintaining the excellent standard of service that our clients, both new and existing deserve.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

716 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(716)

284 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Chloe and the team at satchell and…

Chloe and the team at satchell and Morgan made my case easy and uncomplicated, very helpful and communication was excellent, definitely recommend satchell and Morgan for peace of mind around a complicated case. If I ever need help with this kind of case again I won't hesitate to use them again. Highly recommend.

17 septembre 2026
Avis spontané
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Réponse de Satchell Moran Solicitors

Hi Chloe, thank you for your feedback and recommendation. We're pleased the team made the process straightforward and kept communication clear throughout. We're glad we could provide peace of mind and support when you needed it.

Noté 5 sur 5 étoiles

This marks a successful conclusion to a…

This marks a successful conclusion to a lengthy and protracted case. Satchell Moran Solicitors Limited managed my matter concerning Northumbria Police with professionalism, diligence, and care. As a person of colour, I noted that although the interaction with the police was polite, proper protocols were not consistently followed. Satchell Moran Solicitors Limited submitted my claim to Northumbria Police, achieving the full compensation I sought. I am grateful to Satchell Moran Solicitors Limited for their support and expertise.

24 août 2026
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Réponse de Satchell Moran Solicitors

Hi Joseph,

Thank you for taking the time to share your experience.

We are delighted that we were able to assist you in bringing your matter to a successful conclusion and securing the outcome you were seeking. We understand how important it is for clients to feel heard and supported throughout what can often be a lengthy and challenging process, and we are pleased that our team was able to provide the professionalism, diligence, and care you deserved.

Your kind words are greatly appreciated, and we wish you all the very best for the future.

Noté 5 sur 5 étoiles

Had a case in unlawful arrest and false…

Had a case in unlawful arrest and false imprisonment. I'm a military veteran and I've always been a little sceptical about no win no fee solicitors but can honestly say my mind is changed. Chloe and Aidan working on my behalf with constant updates and a a successful settlement fee from police. Highly recommended and excellent work by satchell moran solicitors. I would highly recommend using satchel Moran to anyone who has had issues with police. Well deserved 5 stars

Excellent work
Thanks to Chloe and Aidan.

14 septembre 2026
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Réponse de Satchell Moran Solicitors

Hi Stephen,

Thank you for your wonderful review.

We are delighted to hear that Chloe and Aidan were able to support you throughout your claim and keep you informed at every stage. We understand that choosing a no win, no fee solicitor can sometimes feel uncertain, so it is particularly rewarding to know that your experience helped change that perception.

Your recommendation means a great deal to us, and we will be sure to pass your kind comments on to Chloe and Aidan.

Thank you again for placing your trust in us.

Noté 1 sur 5 étoiles

Rotten to the core

Employed this company to assist with a serious misconduct and police brutality complaint in which the evidence was irrefutable, and when west Mercia police respond with lies they simply fold, showing no fight what so ever.
And the work was done for them! Just look up west Mercia police online.
It’s another clear example of corruption rotting through the entire establishment from custody desk to crown prosecution service to judge. They can basically do whatever they like.
No response, no provision of the evidence, no case heard.
Satchel Moran are in partnership with police. Don’t waste your time.

Reply response. I have given many reviews all accurate, some 5 stars. When blatant evidence of police misconduct is overlooked and brushed under the carpet, (possibly because of the conduct of the solicitor involved
Maybe)
Then it’s a clear sign of the death of liberty and justice. Check out the video I sent you of the same force in question conducting themselves in dishonest harassment for reference.
Stop giving people false hope!

P.s. All the evidence I have provided your office regarding this case (which I have retained) proves that your response to this review is also dishonest. (Otherwise known as lying) .

14 septembre 2026
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Réponse de Satchell Moran Solicitors

Your review is simply not accurate. The allegation of corruption is entirely unfounded, and your review does not reflect the facts of this matter. Having reviewed your Trustpilot profile, we note that you have left multiple one-star reviews, which suggests that the issue may not lie with us.

Noté 5 sur 5 étoiles

The staff were extremely professional…

The staff were extremely professional and helpful with their counsel throughout the process, diligent in their work.
If you have a genuine disrepair they will fight your case.

1 juin 2026
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Réponse de Satchell Moran Solicitors

Thank you for your positive feedback.

We are pleased to hear that you found our team professional, helpful, and diligent throughout your case. Providing clear advice and dedicated support to our clients is extremely important to us, and it is rewarding to know that this was reflected in your experience.

Thank you for your recommendation and for taking the time to leave a review.

Noté 1 sur 5 étoiles

I enquired through an Instagram ad

I enquired through an Instagram ad. People around me were dubious, but i assured them everything was above board. I was proven right! This is the most corrupt, disingenuous, shady law firm i’ve ever dealt with, in my entire life. They’ve been working against me from the beginning, neglected to listen to my instructions and i strongly suspect they were receiving kickbacks from my landlord. A truly awful firm. I wouldn’t recommend anybody hire Satchell Moran. They are charlatans!

24 août 2026
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Réponse de Satchell Moran Solicitors

Whilst your review is plainly nonsense, if you email us to confirm this is your review we will look into the matter and reply to any complaint you may have, whether legitimate or not.

Noté 5 sur 5 étoiles

Jenny was great and professional

Jenny was great and professional. Made me feel at ease telling her what happened and got back to me quickly with next steps. Thank you

7 septembre 2026
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Réponse de Satchell Moran Solicitors

Thank you for taking the time to leave this review. We are so happy Jenny was able to assist and made you feel at ease whilst providing your instructions. We will pass on your kind words to her.

Noté 5 sur 5 étoiles

Police involvement

Very helpful. Recieved tge information i required promptly. Easy service to use

7 septembre 2026
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Réponse de Satchell Moran Solicitors

Thank you Chris for taking the time to leave this positive review which we very much appreciate.

Noté 5 sur 5 étoiles

Outstanding service.

I was nervous when I rang as I was unsure whether I had a case for a claim or not. I spoke with Kaya from the first response team. She was very polite, friendly and informative. We went through everything together and I found her really helpful. I was also very happy with the level on communication I have received from all staff here with timely responses to emails etc.

25 août 2026
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Réponse de Satchell Moran Solicitors

We appreciate you taking the time to leave this review and are happy that you found Kaya polite, friendly and informative. We will do our very best to hopefully get you a successful outcome.

Noté 5 sur 5 étoiles

This firm took on my case even though…

This firm took on my case even though other firms won’t , they took details of my claim and are pursuing on no win no fee. Seem to be very helpful at moment but my claim is only a day old so a proper review cannot be made at this time .but I’m assured they will do as best as they can, and you can’t ask more.

3 septembre 2026
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Réponse de Satchell Moran Solicitors

Thank you very much for taking the time to leave this review. Whilst we appreciate it is early days, we will do our very best to get you the outcome that you deserve.

Noté 5 sur 5 étoiles

Thank you

What to say a huge thank you to Satchell Moran for taking on my case. And a special thank you to Kaya for taking to time to hear about my case and it was accepted the following day. Looking forward to the final outcome. Thanks again.

31 août 2026
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Réponse de Satchell Moran Solicitors

Thank you so much for your kind words, Mark. We’re pleased Kaya was able to listen to your situation and help get your case accepted so promptly. We appreciate you taking the time to share your experience and wish you all the best as your matter progresses.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, they had alot of patience with me having a speech impairment, listened to what I needed to say and acting upon it, the staff member was very polite and well mannered thank you for your service

2 septembre 2026
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Réponse de Satchell Moran Solicitors

Thank you, Ryan. We’re really pleased to hear that our team were patient, polite and supportive throughout your call. We appreciate your feedback and are glad we could help.

Noté 4 sur 5 étoiles

Happy so far

I cant give a 5 star at the moment solely because I am so early into the process- I will definitely come back to up my rating if im happy with how my case is handled (which i trust i will be).
So far ive gotten as far as my housing disrepair case being accepted. Kaya made me feel listened to and hopeful about my case. I fully trust these solicitors, I just am very anxious about how my landlords compliance will be as this is the first time I have ever taken legal action and going to court is the last thing I want to do. Despite this, i feel I am in good hands from reading testimonies from others

1 septembre 2026
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Réponse de Satchell Moran Solicitors

Thank you for taking the time to leave your review. We understand it is still early in the process, and we’re pleased Kaya helped you feel listened to and reassured. We appreciate your trust in us and will continue to support you as your case moves forward.

Noté 5 sur 5 étoiles

Highly professional and easy to start!

This firm made the process completely hassle-free and easy. They are very professional and straightforward to use. Jessica was great with helping to get my claim started. Highly recommended!

26 août 2026
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Réponse de Satchell Moran Solicitors

Thank you for your lovely review, L J. We’re delighted Jessica was able to make the process straightforward and hassle-free for you. We really appreciate your recommendation.

Noté 5 sur 5 étoiles

Jenny was amazing

Jenny was amazing, A real asset to the firm

27 août 2026
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Réponse de Satchell Moran Solicitors

Thank you for your kind feedback, Subhan. We’re really pleased to hear Jenny made such a positive impression and we’ll be sure to pass your comments on.

Noté 4 sur 5 étoiles

My initial contact with Jennifer…

My initial contact with Jennifer Wensley was certainly positive. Helpful, listened to what I had to say and progressed my case to the next stage quickly.

It’s early days yet though and the proof of the pudding is the end result.

26 août 2026
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Réponse de Satchell Moran Solicitors

Thank you, Ian. We’re pleased to hear your initial contact with Jennifer was positive and that she was able to listen, help and progress your case quickly. We appreciate your feedback and hope we can continue to provide a supportive service throughout.

Noté 5 sur 5 étoiles

listened attentively and with kindness.

I found Jenny listened attentively.
She understood my challenges and was kind and helping me navigate the first difficult steps.
Thank you

18 août 2026
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Réponse de Satchell Moran Solicitors

Thank you for your kind feedback, Subhan. We’re really pleased to hear Jenny made such a positive impression and we’ll be sure to pass your comments on.

Noté 5 sur 5 étoiles

Great solicitors

Really supportive staff and quick response, helped me with a previous case and were successful, highly recommend.

6 mars 2026
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Réponse de Satchell Moran Solicitors

Thank you, Hannah. We’re delighted to hear you found our team supportive and responsive, and that we were able to help successfully with your previous case. We really appreciate your recommendation.

Noté 5 sur 5 étoiles

Many thanks to Luke Prendergast.

Many thanks to Luke Prendergast for handling my claim. Detailed analysis, responses and explanations throughout. All worked out in the end and although I don’t want to be in this situation again- if I do- he’s the one I’ll be in contact with. If you are making a claim against the police, he’s your man.

25 août 2026
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Réponse de Satchell Moran Solicitors

We’re pleased Luke was able to provide detailed advice, clear explanations and support throughout your claim. We appreciate your kind words and will pass your feedback on to him.

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