This is a very clunky system for managing prescriptions. I need medication delivered every 8 weeks. As soon as I have received a delivery I started getting reminders both by email and texts about t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This company is amazing, everything they say they will do, they deliver! I've received nothing but excellent service from medical advice, follow up nurse calls & delivery. I've just received my late... Voir plus
L'entreprise a répondu
Excellent and reliable service. The couriers are always polite, professional and friendly. Also being kept fully informed via the tracking system is extremely helpful. Your excellent service is very m... Voir plus
L'entreprise a répondu
The driver came on time, kept me updated on he’s whereabouts. Gave 4 stars because he didn’t explain about how to restore the medication. I could have been a new patient and left it on a table until... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We have an ambitious new vision – to become the global leader in helping each and every patient make the most of their medicine. To make it happen, we’re using knowledge and insights developed over nearly three decades of patient care – as well as cutting-edge research that gives us unparalleled learnings from millions of patient touch points. Together, those strengths mean we can focus every service, intervention and innovation we offer on the unique and individual needs of patients, giving people greater knowledge, choice and convenience than ever before. We can use intuitive technology to put the practical, emotional and clinical support they need, right at their fingertips. And we can empower them to take control of their health, achieving better outcomes, long term.
Coordonnées de contact
20 Eastbourne Terrace, Paddington, W2 6LG, London, Royaume-Uni
- 03331039499
- generalenquiries@sciensus.com
- sciensus.com
4,2
Bien
5 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery person was very helpful and…
Delivery person was very helpful and always on time.
30 septembre 2025
Réponse de Sciensus
Hi Trevor, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
The driver texts me when I am next…
The driver texts me when I am next delivery, every thing I ordered is always delivered. Excellent
29 septembre 2025
Réponse de Sciensus
Hi Gail, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Delivered on time keeped up to date on…
Delivered on time keeped up to date on when & where helpful staff.
29 septembre 2025
Réponse de Sciensus
Hi Terry, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Excellent
Arrived on time, friendly, respectful, and caring delivery. All good, no issues.
29 septembre 2025
Réponse de Sciensus
Hi Evie, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Excellent service from start to finish
Excellent service from start to finish. Very helpful people on the phone. Text messages to say when delivery is scheduled for ie.
2 hour window.
Pleasant delivery guy.
29 septembre 2025
Réponse de Sciensus
Hi Alfred, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Réponse de Sciensus
Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Great delivery service
Great delivery service, give up to date time slots and drop off’s before yours
29 septembre 2025
Réponse de Sciensus
Hi Tina, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Always on time
Always on time. I have got use to using the iPhone to book deliveries. All good. Thank you very much for all your help.
29 septembre 2025
Réponse de Sciensus
Hi Jennifer, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Always give an excellent friendly service
Always deliver on time …drivers are always friendly and helpful
29 septembre 2025
Réponse de Sciensus
Hi Val, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Wonderful nurses
I am having great care from all of the nurses who have visited my home...professional, clear communication with me and very friendly!
25 septembre 2025
Avis spontané
Réponse de Sciensus
Hi Louise, thank you for your feedback. We're pleased that you're happy with the service provided. We'd love to hear more about your experience, if you're interested in sharing, please may we ask that you email Marketing@sciensus.com thanks, Anne
Réponse de Sciensus
Hi patients.gluchowski. we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Always curtious and on time.
22 septembre 2025
Réponse de Sciensus
Hi Tracey, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Very happy overall
Very easy to reorder medications, supplies etc. kept extremely up to date regarding when prescriptions needing ordering, delivery stages etc. Delivery is always on time in the allocated time slot, drivers are very friendly and helpful.
22 septembre 2025
Réponse de Sciensus
Hi Tracie, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Due to not being able to get an evening…
Due to not being able to get an evening delivery I have it delivered to my work
Due to my job 90% of the time it gets delivered direct to me
21 septembre 2025
Réponse de Sciensus
Hi Keith, thank you for your feedback. We're so pleased that you're happy with the service provided. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne
Réponse de Sciensus
Hi Jean, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
This is such a helpful company
This is such a helpful company. The staff are so very helpful. My medication always arrives on time. If I need a letter to travel abroad with my medications they are quick to send it to me along with a travel size sharpie bin.
The drivers who deliver medications are also very friendly.
11 septembre 2025
Réponse de Sciensus
Hi Stacey, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
High marks to Sciensus nurses
High marks to Sciensus nurses for their professionalism, their friendliness , their caring and calm approach. I have come to look upon them as friends .
My nurse today , Melissa Morrow , is a perfect example - friendly , caring and totally professional.
18 septembre 2025
Avis spontané
Réponse de Sciensus
Hi Anon, thank you for your feedback. We're pleased that you're happy with the service provided. We'd love to hear more about your experience, if you're interested in sharing, please may we ask that you email Marketing@sciensus.com thanks, Anne
Réponse de Sciensus
Hi William, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Best service
Everytime they on time and I could track delivery on the app. They have polite delivery drivers. If need to call Sciensus their customer service team are very helpful and grateful.
Thank you Sciensus for doing a great job.
Thank you
N Akhtar
16 septembre 2025
Réponse de Sciensus
Hi N Akhtar, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Staff are friendly and curtious
Staff are friendly and curtious, very knowledgeable and always make thing very clear. If it’s not broke, don’t fix it.
15 septembre 2025
Réponse de Sciensus
Hi Tony, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
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