They helped me get my package refunded after it was stolen without any issues and I didn’t have to do anything but reply to a few emails saved me a lot of hassle.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Need to update this flow from site. Wasn't sure what I was paying for... In this case ticket protection. PS: My Tickets are Virtual.Nothing shipped to me with this order.
L'entreprise a répondu
Pretty great, I had an issue with my delivery that wasn’t received. I reached out to Best Buy and they weren’t able to assist me. I contacted shipment protect. Although I thought they would reach out... Voir plus
L'entreprise a répondu
This was a very easy process. Once your case is assigned to a representative, they will walk you through every step , you just have to do your diligence in providing your proof.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ShipmentProtect is the only monthly service that will protect all your online purchases. Our service helps you receive a reimbursement or refund for any online purchase that is lost, stolen or damaged.
Coordonnées de contact
4,3
Excellent
1 k avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy and painless.
21 avril 2026
Avis spontané
i didn't know what code was needed to…
i didn't know what code was needed to continue
21 avril 2026
Avis spontané
Good on time
21 avril 2026
Avis spontané
It said it was 0 dollars but charged my…
It said it was 0 dollars but charged my card 29 dollars
20 avril 2026
Avis spontané
The ease of purchasing the ticket for…
The ease of purchasing the ticket for parking and securing the spot for our event.
20 avril 2026
Avis spontané
Is this for my physical tickets
Is this for my physical tickets? It wasn't clear
20 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Kyle,
Great question—and we can see how that could’ve been unclear. ShipmentProtect isn’t tied to the tickets themselves or seating details. It’s a separate service that helps if something goes wrong with the delivery of your order (like a package being lost, stolen, or damaged).
If anything ever feels unclear during checkout, you can always reach out—we’re happy to walk you through it.
—The ShipmentProtect Team
Need to update this flow from site
Need to update this flow from site. Wasn't sure what I was paying for... In this case ticket protection. PS: My Tickets are Virtual.Nothing shipped to me with this order.
19 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Matt,
Thank you for the feedback—we hear you. The protection you saw is for delivery-related issues (like lost or stolen shipments), not the tickets or event experience itself.
We’re actively working with our partners to make this clearer during checkout so there’s no confusion about what you’re opting into. We appreciate you calling this out.
—The ShipmentProtect Team
This didn't show me where the seats are…
This didn't show me where the seats are located and I don't understand why I need to purchase the protection plan. Security should be all inclusive.
19 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Andrew,
Thanks for sharing your experience—we understand how that could be confusing. ShipmentProtect is designed to help if there’s an issue with the delivery of your order, but it doesn’t relate to seat selection or venue details.
We agree that checkout clarity is important, and your feedback helps us improve that experience.
—The ShipmentProtect Team
Great service for the whole family to…
Great service for the whole family to have
19 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Darius,
We really appreciate your kind words—glad to hear it’s been a great fit for you and your family.
If you ever need support, we’re always here to help.
—The ShipmentProtect Team
Réponse : ShipmentProtect
Hi Bill,
Thanks for taking the time to leave a review—we appreciate it!
If there’s ever anything we can assist you with, don’t hesitate to reach out.
—The ShipmentProtect Team
Réponse : ShipmentProtect
Hi Yuji,
We’re glad to hear the process felt fast and easy—that’s exactly what we aim for. Thanks for sharing your experience!
—The ShipmentProtect Team
Fast and easy enrollment process.
19 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Michael,
Thanks for the feedback—we’re happy to hear the enrollment process was smooth and straightforward.
—The ShipmentProtect Team
Easy and fast
18 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi there,
We appreciate you taking a moment to share your experience—glad it was quick and easy for you.
—The ShipmentProtect Team
Offering package protection to ensure…
Offering package protection to ensure that my package is safe and it arrives to the actual address eases my mind.
17 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Mary,
Thank you for your thoughtful feedback—we’re glad the added protection gave you peace of mind. That’s exactly what we’re here for.
—The ShipmentProtect Team
Réponse : ShipmentProtect
Hi Madeline,
We’re happy to hear everything felt simple and easy—thanks for sharing!
—The ShipmentProtect Team
Easy to purchase!
18 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Victor,
Thanks for the kind words—we’re glad it was easy to purchase!
—The ShipmentProtect Team
Réponse : ShipmentProtect
Hi Amy,
We appreciate you taking the time to leave a review—glad to hear everything went well!
—The ShipmentProtect Team
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