This made me enroll in a program continue to charge me if I do not physically cancel within a short amount of time. I wanted protection for one set of ticket, for 1 event. I do not plan on using this... Voir plus
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Lisez les avis des autres
Highly recommended . Best experience I’ve had losing something. I ordered a pair of Yeezys for $418 on stock x overnight delivery, the package was stolen or lost. Shipment protect reimbursed me $500... Voir plus
L'entreprise a répondu
I’ve had to file a few claims through ShipmentProtect when package deliveries went sideways, and the coverage has been absolute gold. Dealing with lost or stolen shipments is usually a total headache... Voir plus
L'entreprise a répondu
I received my $500 reimbursement through PayPal. The claim process went smoothly, and the ShipmentProtect team was helpful throughout. Thank you for resolving my claim and issuing the payment.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ShipmentProtect is a membership built for one moment: when an online order goes missing, gets stolen, or arrives damaged. Instead of bouncing between online stores and carriers chasing a fix, you can open a case with us. A real person takes it from there, so you don't have to deal with any of the stress. If we can't get it resolved, our flat $500 service guarantee has your back. One membership, any purchase, always-on protection. We've got you.
Coordonnées de contact
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful
20 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Damian! We're glad our service was helpful when you needed it. We appreciate your kind words and your support of ShipmentProtect!
Easy to use!
21 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thanks, Howard! We're happy to hear you found ShipmentProtect easy to use. We appreciate you taking the time to share your experience!
Réponse de ShipmentProtect
Thank you, Doug! We’re glad everything was easy and hassle-free. We really appreciate you taking the time to share your experience!
They stole my credit card and email…
They stole my credit card and email information and began charging me for a their scam service without explanation.
20 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Hi Mike, we’re really sorry to hear about your experience and understand how concerning an unexpected charge can be. We’d genuinely like the opportunity to look into this for you and clarify what happened. Please reach out to our Shipment Protect support team at support@shipmentprotect.com with the email address associated with your account, and we’ll be happy to review everything and assist you. We’re here to help.
Réponse de ShipmentProtect
Hi Michele, thank you for your kind feedback! We’re glad to hear that everything was easy to understand. We really appreciate you taking the time to share your experience with Shipment Protect!
Réponse de ShipmentProtect
Hi Candy, thank you so much for the wonderful feedback! We’re glad to hear you’ve found Shipment Protect quick and efficient. We truly appreciate your continued trust and support!
Réponse de ShipmentProtect
Hi Robert, thank you for giving Shipment Protect a try! We’re happy to hear your first experience was simple and straightforward. We really appreciate you taking the time to share your feedback!
Réponse de ShipmentProtect
Hi Pamela, thank you for your kind review! We’re so glad to hear you found Shipment Protect easy to use. We appreciate your support!
Réponse de ShipmentProtect
Hi Kim, thank you for the great feedback! We’re happy to hear you found Shipment Protect easy to use and that you’re pleased with your coverage. We truly appreciate your trust!
Réponse de ShipmentProtect
Hi Roy, thank you so much for sharing your experience! We’re glad everything went smoothly and quickly. We appreciate your trust in Shipment Protect!
Just your average pay for protection…
Just your average pay for protection site.
18 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Hi Kent, thank you for sharing your feedback! We appreciate you giving Shipment Protect a try. Our goal is to provide an added layer of protection and peace of mind when unexpected issues come up. We’re always looking for ways to make the service more valuable for our members, and we appreciate your feedback.
Ease of use.
18 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Hi Victor, thank you for your feedback! We’re happy to hear you found Shipment Protect easy to use. We truly appreciate you taking the time to share your experience!
Réponse de ShipmentProtect
Hi Melissa, thank you for your review! We’re glad to know Shipment Protect gives you added peace of mind when it comes to your purchases. We appreciate your trust and support!
Easy to navigate
18 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Hi Kathy, thank you for the wonderful feedback! We’re glad you found Shipment Protect easy to navigate. We appreciate you choosing us for your purchase protection!
Fast and no issues
18 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Hi Joe, thank you for sharing your experience! We’re happy to hear everything went smoothly and without any issues. We appreciate your trust in Shipment Protect and hope we can continue to provide you with a simple, hassle-free experience.
I canceled this subscription last month…
I canceled this subscription last month and you charged my bank account yesterday for $29,99 again. It is in the process of being refunded in the next few days. Please DO NOT CHARGE AGAIN AS DO NOT USE PAYPAL ANYMORE AND HAVE BEEN CANCELED.
17 septembre 2026
Réponse de ShipmentProtect
Hi Marsha, we completely understand your frustration, especially after you believed the subscription had already been canceled. We’re sorry for the inconvenience this unexpected charge caused. Please reach out to our Shipment Protect support team at support@shipmentprotect.com so we can review your account, confirm the cancellation status, and make sure there are no further billing concerns. We’ll be happy to help get this sorted out for you.
Fast and easy
17 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Hi Michelle, thank you for sharing your experience! We’re happy to hear you found the process fast and easy. We truly appreciate your support!
It was very quick and easy
17 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Hi Joanne, thank you for the great review! We’re glad everything was quick and easy for you. We appreciate you choosing Shipment Protect!
Easy to use.
17 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Hi Barry, thank you for the great feedback! We’re glad to hear you found Shipment Protect easy to use. We truly appreciate you taking the time to share your experience with us!
They truly went above and beyond for…
They truly went above and beyond for me. I had an expensive package come up missing situation where the courier had indicated the package was delivered and in actuality it had not. I Contacted Shipment Protection and explained what had happened, long story short The Merchant refused to take responsibility (likely because the courier had a photo of a box sitting on top of some carpet not on my door mat not with my Apt. # visible , No just of a box on some carpet) I was sick to my stomach. That is until Shipment Protect saved me from a loss. I Highly Recommend A++. I only needed thier help once in a years worth of subscribing. But I’ll tell ya I’d rather have em and Not need em’ Then to Need em’ and Not have em’ ! Thanks Shipment Protect!
Best Regards,
-Jordan
16 septembre 2026
Réponse de ShipmentProtect
Hi Jordan, thank you so much for sharing your experience and for your incredibly kind words! We’re truly glad we were able to step in and help when your package went missing. We understand how stressful it can be when a valuable purchase shows as delivered but never actually reaches you, and we’re happy our team could help ease that burden.
It means a lot to know that having Shipment Protect gave you peace of mind when you needed it. Thank you for trusting us throughout the past year and for taking the time to share your story. We’re grateful to have you as a member!
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