This made me enroll in a program continue to charge me if I do not physically cancel within a short amount of time. I wanted protection for one set of ticket, for 1 event. I do not plan on using this... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Highly recommended . Best experience I’ve had losing something. I ordered a pair of Yeezys for $418 on stock x overnight delivery, the package was stolen or lost. Shipment protect reimbursed me $500... Voir plus
L'entreprise a répondu
I’ve had to file a few claims through ShipmentProtect when package deliveries went sideways, and the coverage has been absolute gold. Dealing with lost or stolen shipments is usually a total headache... Voir plus
L'entreprise a répondu
I received my $500 reimbursement through PayPal. The claim process went smoothly, and the ShipmentProtect team was helpful throughout. Thank you for resolving my claim and issuing the payment.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ShipmentProtect is a membership built for one moment: when an online order goes missing, gets stolen, or arrives damaged. Instead of bouncing between online stores and carriers chasing a fix, you can open a case with us. A real person takes it from there, so you don't have to deal with any of the stress. If we can't get it resolved, our flat $500 service guarantee has your back. One membership, any purchase, always-on protection. We've got you.
Coordonnées de contact
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de ShipmentProtect
Thank you, James! We’re happy to hear you found the process quick and easy. We appreciate your feedback and your support of Shipment Protect!
This is a subscription service
Subscription service. Not disclosed from the beginning.
26 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Hi Doug, thank you for your feedback. Shipment Protect is a subscription service, and we’re sorry if the subscription details were not clear to you at the time of purchase. We understand how important transparency is and appreciate you bringing this to our attention.
Réponse de ShipmentProtect
Thank you, Anthony! We’re glad you found everything simple and easy to use. We appreciate you choosing Shipment Protect!
Great and I love using it
25 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Danny! We’re so glad to hear you’re enjoying using Shipment Protect. We truly appreciate your continued support!
I kept getting an error when trying to…
I kept getting an error when trying to pay with my debit card. It took a few tries and I ended up making the transaction through PayPal.
25 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thank you for sharing your experience, J.R. We’re sorry you encountered an issue while trying to pay with your debit card, but we’re glad you were able to complete your purchase through PayPal. We appreciate your patience and your feedback!
Too many steps for purchase
24 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thank you for your feedback, Mona. We’re sorry to hear that the purchase process felt like it involved too many steps. We appreciate you sharing this with us, as feedback like yours helps us identify areas where we can improve the experience.
Réponse de ShipmentProtect
Thank you, Kimberley! We’re glad you had a positive experience. We appreciate your kind words and are always happy to help make the process as easy as possible!
Ease of use of website
24 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thank you for your feedback! We’re happy to hear that you found our website easy to use. We appreciate you choosing Shipment Protect!
quickly done and easy to understand.
quickly done and easy to understand.
23 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Charles! We’re glad the process was quick and easy to understand. We appreciate you choosing Shipment Protect!
Réponse de ShipmentProtect
Thank you for the 4-star rating, Peter! We appreciate you taking the time to share your feedback and are glad to have you with Shipment Protect.
Great site Thank you
22 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Maria! We’re happy to hear you had a great experience with Shipment Protect. We truly appreciate your support!
Réponse de ShipmentProtect
Thank you for the great review! We’re happy to hear you found Shipment Protect easy and quick to use.
Réponse de ShipmentProtect
Thanks, Samantha! We’re glad the process was fast and easy. We appreciate you choosing Shipment Protect!
easy just cost money
23 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Marvin! We’re glad you found the process easy to navigate. We appreciate your feedback and your support of Shipment Protect.
Réponse de ShipmentProtect
Thank you, Donna! We’re pleased to hear you found Shipment Protect easy and user-friendly. We appreciate you taking the time to leave us a review!
Easy access to tickets
22 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thanks, Patricia! We're glad you found it easy to access your tickets. We appreciate you taking the time to share your experience with ShipmentProtect!
Réponse de ShipmentProtect
Thanks, Alvaro! We're glad everything was quick and easy for you. That's exactly the kind of experience we aim to provide with ShipmentProtect!
Silly simple
21 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thanks for the great feedback! We're glad you found ShipmentProtect so simple to use. We appreciate you sharing your experience!
Complicated for senior citizens
21 septembre 2026
Avis spontané
Réponse de ShipmentProtect
Thanks for sharing your feedback, Tony. We understand that ease of use is important for everyone, and we appreciate you letting us know where the experience could be improved. If you need any assistance, our support team is happy to help.
Réponse de ShipmentProtect
Thanks, Chuck! We're glad you found the process simple and quick. We appreciate you choosing ShipmentProtect and taking the time to leave a review!
L’expérience Trustpilot
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