They helped me get my package refunded after it was stolen without any issues and I didn’t have to do anything but reply to a few emails saved me a lot of hassle.
L'entreprise a répondu
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Lisez les avis des autres
Need to update this flow from site. Wasn't sure what I was paying for... In this case ticket protection. PS: My Tickets are Virtual.Nothing shipped to me with this order.
L'entreprise a répondu
Pretty great, I had an issue with my delivery that wasn’t received. I reached out to Best Buy and they weren’t able to assist me. I contacted shipment protect. Although I thought they would reach out... Voir plus
L'entreprise a répondu
This was a very easy process. Once your case is assigned to a representative, they will walk you through every step , you just have to do your diligence in providing your proof.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ShipmentProtect is the only monthly service that will protect all your online purchases. Our service helps you receive a reimbursement or refund for any online purchase that is lost, stolen or damaged.
Coordonnées de contact
4,3
Excellent
1 k avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Do not accept American Express
18 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Donald,
Thanks for your feedback. At this time, acceptance of payment methods like American Express can vary depending on the checkout system used by the retailer. We understand how important flexibility is and are continuing to work with partners to improve that experience.
—The ShipmentProtect Team
Shipping protection was a great option…
Shipping protection was a great option to make sure my package makes it to me.
17 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Amber,
We’re so glad to hear the added protection gave you peace of mind—that’s exactly what we aim to provide. Thanks for sharing your experience!
—The ShipmentProtect Team
They helped me get my package refunded…
They helped me get my package refunded after it was stolen without any issues and I didn’t have to do anything but reply to a few emails saved me a lot of hassle.
17 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Ta'Von,
Thank you for sharing this—it means a lot. We’re especially glad we could step in and help resolve your situation quickly and with minimal hassle.
—The ShipmentProtect Team
It was super easy.
17 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Lee,
We appreciate your feedback—glad to hear it was super easy for you.
—The ShipmentProtect Team
Everything went well!
17 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Bill,
Thanks for taking the time to leave a review—we’re happy to hear everything went smoothly.
—The ShipmentProtect Team
Said it was free but charged my card…
Said it was free but charged my card $30 immediately.
16 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Simmone,
We’re sorry for the frustration here. What you’re seeing is typically a free trial enrollment that transitions into a membership if it isn’t canceled before the free trial ends. The $29 charge would only occur after that period—not at the time of the initial card authorization.
If you’d like us to review your account and confirm exactly what occurred, please give us a call at 866-506-3587 or chat with us live at www.shipmentprotect.com—we’re
here to help.
—The ShipmentProtect Team
Réponse : ShipmentProtect
Hi DeWayne,
Thank you for your kind words—we truly appreciate it. We’re glad to hear you had a positive experience with our team.
If you ever need anything, don’t hesitate to reach out.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Réponse : ShipmentProtect
Hi Lisa,
Thank you for your feedback! We’re glad to hear the process was smooth and that you were able to secure great seats.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
It was easy and fast
16 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Nancy,
We appreciate your feedback! Happy to hear everything was easy and fast.
Feel free to reach out anytime if you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Easy click.
15 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Mike,
Thank you for your feedback! We’re glad the process was quick and simple for you.
Let us know if we can help with anything else.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Quickest love the ease
15 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Tamekia,
Thanks so much for your feedback! We’re happy to hear you had a quick and easy experience.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Réponse : ShipmentProtect
Hi Bob,
Thank you for your feedback! We’re glad to hear the ordering process was smooth so far.
If anything comes up along the way, we’re here to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
No issues here
15 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi TJ,
We appreciate your feedback! Glad to hear everything went smoothly with no issues.
If you ever need assistance, don’t hesitate to reach out.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Réponse : ShipmentProtect
Hi Scott,
Thank you for your feedback—we understand how multiple steps during checkout can feel frustrating.
ShipmentProtect is an optional service offered during the process, and we’re always working to keep things as simple and clear as possible. We appreciate you sharing your experience.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Too many offers
14 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Jorge,
We appreciate your feedback and understand your concern about seeing multiple offers during checkout.
ShipmentProtect is an optional service, and we’re always working with our partners to ensure the experience remains clear and straightforward.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Quick and easy
14 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Mike,
Thank you for your feedback! We’re glad to hear everything was quick and easy.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Réponse : ShipmentProtect
Thank you for your kind words! We’re glad to hear you had a great experience with the service and selection.
If you ever need anything, feel free to reach out—we’re always here to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
You confuse me at the end
You confuse me at the end I got too many steps involved in this protection plan I have no idea what I just purchased I'll give you four stars anyway cuz I'm afraid you might not give me my ticket I'll have a hard time getting my refund
13 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Kenneth,
Thank you for your feedback—we understand how the final steps can sometimes feel confusing.
ShipmentProtect is an optional service designed to help if something goes wrong with a delivery. It does not impact your ticket purchase or fulfillment in any way.
If you’d like us to review your order or explain anything further, we’re happy to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Thank you lets see how it's completed…
Thank you lets see how it's completed now
13 avril 2026
Avis spontané
Réponse : ShipmentProtect
Hi Charles,
Thank you for your feedback! We’re glad the process has been smooth so far.
If you need any assistance as things move forward, we’re here to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Réponse : ShipmentProtect
Hi Ruben,
We appreciate your feedback! It’s great to hear the process was easy and efficient.
Let us know if we can help with anything else.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
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