This made me enroll in a program continue to charge me if I do not physically cancel within a short amount of time. I wanted protection for one set of ticket, for 1 event. I do not plan on using this... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Highly recommended . Best experience I’ve had losing something. I ordered a pair of Yeezys for $418 on stock x overnight delivery, the package was stolen or lost. Shipment protect reimbursed me $500... Voir plus
L'entreprise a répondu
I’ve had to file a few claims through ShipmentProtect when package deliveries went sideways, and the coverage has been absolute gold. Dealing with lost or stolen shipments is usually a total headache... Voir plus
L'entreprise a répondu
I received my $500 reimbursement through PayPal. The claim process went smoothly, and the ShipmentProtect team was helpful throughout. Thank you for resolving my claim and issuing the payment.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ShipmentProtect is a membership built for one moment: when an online order goes missing, gets stolen, or arrives damaged. Instead of bouncing between online stores and carriers chasing a fix, you can open a case with us. A real person takes it from there, so you don't have to deal with any of the stress. If we can't get it resolved, our flat $500 service guarantee has your back. One membership, any purchase, always-on protection. We've got you.
Coordonnées de contact
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
easy use and font
27 août 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Paul! We're glad to hear you found our service easy to use. We appreciate you taking the time to share your feedback and hope to continue making the experience simple and convenient for you!
Réponse de ShipmentProtect
Thank you, Ashley! We're so happy to hear that you had an amazing experience. Your feedback means a lot to us, and we're grateful for your support!
Expeditious
27 août 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Gary! We're glad we could provide you with a quick and efficient experience. We truly appreciate your 5-star review and your support!
Réponse de ShipmentProtect
Hi Jessica, we're sorry to hear that you found the experience confusing. We always want the process to be as clear and straightforward as possible. We'd appreciate the opportunity to understand what was unclear and see how we can improve your experience. Please feel free to reach out to our support team so we can assist you further.
Réponse de ShipmentProtect
Thank you, Ana! 💛 We’re so happy to hear you had a great experience with Shipment Protect. We appreciate you choosing us and taking the time to share your feedback. We’re always here to make protecting your purchases as easy and stress-free as possible!
— The Shipment Protect Team
Highly recommended
Highly recommended
. Best experience I’ve had losing something. I ordered a pair of Yeezys for $418 on stock x overnight delivery, the package was stolen or lost. Shipment protect reimbursed me $500, more than what I originally paid. I couldn’t believe it and the whole process was less than a week. Probably the only online I actually trust now
25 août 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Yong! 🙌 We’re so glad Shipment Protect could turn a stressful situation into a positive experience. It’s wonderful to hear that the reimbursement process was quick and that we were able to provide more than you originally paid. Your trust means so much to us!
— The Shipment Protect Team
Réponse de ShipmentProtect
Thank you so much, Chris! We’re thrilled to hear that you had a great experience. We truly appreciate you taking the time to share your feedback with us! 💙
— The Shipment Protect Team
Réponse de ShipmentProtect
Thank you, John! We appreciate your kind words and are glad to know you’re trusting us. We’re always working hard to make the process as smooth and secure as possible. 📦💙
— The Shipment Protect Team
Réponse de ShipmentProtect
Thanks, Julie! We’re happy to hear you found everything easy and straightforward. We really appreciate your feedback and your trust in Shipment Protect! 💙
— The Shipment Protect Team
Hopefully it went well
25 août 2026
Avis spontané
Réponse de ShipmentProtect
Thank you for sharing your feedback! We hope everything went smoothly and that you had a great experience with Shipment Protect. We appreciate your trust and support! 💙
— The Shipment Protect Team
Réponse de ShipmentProtect
Thank you, Professor GonZo! We’re glad to hear you found the process straightforward and easy to navigate. We appreciate you taking the time to share your experience with Shipment Protect! 💙
— The Shipment Protect Team
I must have inadvertently subscribed to this…
I must have inadvertently subscribed to this service, but they promptly canceled it when I first discovered it and contacted them, even though it was late in the evening.
24 août 2026
Réponse de ShipmentProtect
Thank you, Deborah! We’re glad we were able to promptly assist and cancel the service once you reached out. We appreciate you taking the time to share your experience with ShipmentProtect!
— The ShipmentProtect Team
Very simple to use!
24 août 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Marc! We’re glad you found ShipmentProtect simple and easy to use. We appreciate the 5-star review!
— The ShipmentProtect Team
Réponse de ShipmentProtect
Thanks, Allen! We’re so glad you had a great experience with ShipmentProtect. We really appreciate your kind words and 5-star review!
— The ShipmentProtect Team
WHEN I MADE AN ENTRY ERROR
WHEN I MADE AN ENTRY ERROR, IT QUICKLY HAD ME MAKE THE CORRECTION. THANK YOU.
23 août 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Chris! We’re glad ShipmentProtect made it quick and easy to correct your entry. We appreciate your feedback and 5-star review!
— The ShipmentProtect Team
Réponse de ShipmentProtect
Thank you, Earl! We're glad to hear you found Shipment Protect easy to navigate. We truly appreciate you taking the time to share your experience!
— Shipment Protect Support Team
Got all info fast
23 août 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Osh! We're happy to hear you got the information you needed quickly. Your feedback means a lot to us!
— Shipment Protect Support Team
Seemed to be easy and quick to place…
Seemed to be easy and quick to place the order.
22 août 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, George! We're glad the process felt easy and quick. We appreciate your feedback and hope you continue to have a smooth experience with Shipment Protect.
— Shipment Protect Support Team
It was a quick process
It was a quick process, but now I want to see how it works for the five star rating.
21 août 2026
Avis spontané
Réponse de ShipmentProtect
Thank you, Marcello! We're glad the process was quick and easy. We hope to earn that fifth star from you in the future, and we're always here if you need any assistance.
— Shipment Protect Support Team
It was horrible
It was horrible, just trying to get out of this is total crap
21 août 2026
Avis spontané
Réponse de ShipmentProtect
We're sorry to hear your experience was frustrating. That's not the experience we want anyone to have. We'd appreciate the opportunity to make things right—please reach out to our support team with your details so we can investigate and assist you.
— Shipment Protect Support Team
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