Shipped Avis 

Very frustrating experience

All three orders arrived heavily damaged due to the shipping not placing the fans in a shipping carton. One fan is not working due to the badly damaged boxes. FedEx left the damaged parcels at my front door as I would have refused them due to the damages during shipping. Very disappointed with my experience.

Shipped processed the refund extremely quickly and efficiently. However I rated only 4 stars because it would’ve been better to get what I ordered instead. Or at least been given the option to have it shipped again without having to reorder it through the supplier. Not real happy about having to wait their required 7 days either. I checked my mailbox soon after I received the delivery notification and it was not there nor did my cameras pick up anyone stealing the package. With an auto reorder or option to reorder I should also have the option to use a different courier as DHL or USPS did not deliver to the right house if they delivered it at all.

I submitted my claim with the required information and had a settlement within 24 hours. Unbelievable quick response. All businesses should be so customer friendly.

I waited to rate you it’s been over a month and no other communication. The box I received while in transit was damaged by DHL when the post office received it damaged & empty they still had to deliver it, and I received an empty and damaged package. Now Touch of modern only wants to give me $23 not the $90.30 I paid and that’s what I was advised I would receive.

Great service

Once again, an item was delivered damaged, made contact with the company, item was replaced! Simple as that!

Very fast shipment please with the service.

Resolved my issue timely. Absolutely would use again

A bottle in the original shipment was broken, and Shipped sent a replacement very quickly. The request process was direct and simple. Thank you!

I received my product damaged and I reached out to Shipped Shield after contacting the vendor. Shipped Shield promptly resolved my issue by getting me a refund..

I had a shipment that didn’t arrive. This team was quick to address the issue and, reimburse my purchase.

I placed an order with touch of modern. I never received the order when I contacted shipped a month later they asked me why I waited too late to file a claim. I told them I was in bed rest and I have medical proof I can provide of my condition. Then they ask me for proof of theft. I answer the questions. I let them know why I can't provide this proof and it's not good enough for this company. To make matters worse, they have a deadline date when you can make a claim. But they don't tell you about this date. They should put it in the email not only that But they Tell me I have to provide proof of theft on a $200 item yet when you make a claim It says that if the items are above 500, then a proof of theft is required So they are being hard on me They don't even follow their own guidelines and they tell you that you are past their claim date. But they don't even tell you what the date is. And they don't even put it in their email that they send out when you purchase insurance. I will never purchase insurance again from this company. My advice is to stay far away this company is clearly fraudulent.

Received my kombucha in a case, several bottles had been broken In transit. Took a few pictures in the claim & explained, had a new case sent to me within a week. Thank you, will continue to use the shipped services when available with my purchases.

No fuss replacement after theft or “missing” package eft in lobby.

Refreshing experience.

Package never delivered, instead of a refund shipped again after I asked for a refund. And now package of stuck somewhere again. No help. Out $120 in duty fees now and still out $200 for the knife

I made an order from Carpe, first one said delivered but I didn't get it, second got lost in transit and I'm hopping I can get it in the third attempt