I am having issues between what Touch of Modern is saying and what Shipped has on file and nobody can give me an answer. This is about two other items order number O7513899575 and item is Carbon Fiber... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
When FedEx left my package somewhere unsecured and my expensive purchase was presumably stolen, I contacted Shipped customer service since I had added Shipped Shield to my delivery. They didn’t ask me... Voir plus
Package arrived damaged. While Shipped refunded the amount of the item itself, I still paid for the taxes, shipping, international shipping, duties. Additionally, I have not been provided instruction... Voir plus
L'entreprise a répondu
I used Shipped’s app to request assistance to track my delayed parcel. They emailed me the next day and followed up with locating the parcel. The following day, upon its delivery when I wasn’t at h... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Shipped provides a modern way to track your orders, resolve shipment issues and more
Coordonnées de contact
Etats-Unis
- service@shippedapp.co
- shippedapp.co
3,2
Moyen
110 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
No questions asked replacement of…
No questions asked replacement of damaged goods. What more could I ask? Thank-you.
10 mai 2023
Really appreciate Shipped for helping…
Really appreciate Shipped for helping me get my product replaced.
17 avril 2023
Quick and Effective
I received a damage book in the mail. Shipped responded to my claim immediately and made it right. Very pleased!
3 avril 2023
Quick Response
They were quickly responsive to refunding me for the damaged packaging and product. I supplied photos, of course. And, the merchant quickly made a new product so i would have it in time for event.
21 mars 2023
Quick resolution.
21 mars 2023
Customer service was over and beyond my…
Customer service was over and beyond my expectations
21 mars 2023
Never fixed my issue even though I had…
fixed my issue I had insurance on a package that never got to my home, I got the refund but still disappointed with the app.
21 février 2023
Réponse de Shipped
Hi Caleb, we received the shipment issue on February 21, 2023 and it was resolved within the hour. A refund of $144.70 was processed back to your original payment method.
It would be great if you can share your experience of the app by sending us feedback to service@shippedapp.co so we can improve our services.
Highly recommend this company
Highly recommend this company. I ordered a replacement part, wire frame, for my airdog X3, and added this insurance. The item arrived damaged. I filed a claim and attached 3 images. New item arrived in a few days. Easy and hassle free process. The item was &69, and the insurance fee was like $0.79. Peace of mind for your shipping.
30 janvier 2023
With all of the crazy delivery issues
With all of the crazy delivery issues, items delivered to the wrong address, porch pirates and delivery people who take the package after the take a photo of having delivered it, this is a great option.
6 février 2023
They really responded very fast
They really responded very fast, once I informed them about the defective product I received, they contacted me back and said they would replace it immediately and ship out in one business day, and I received a brand new product with in a couple of days, I was very pleased with there friendly and fast response.
24 janvier 2023
Great way to track my packages.
18 décembre 2022
Quick and simple
30 décembre 2022
So impressed!
I used Shipped’s app to request assistance to track my delayed parcel. They emailed me the next day and followed up with locating the parcel. The following day, upon its delivery when I wasn’t at home, they emailed me again to inform me of its delivery, with photos of its drop off spot and confirmed it was sent to my condo. Excellent and efficient service.
28 décembre 2022
Avis spontané
Réponse de Shipped
Hi! As Shipped does not handle fulfillment or shipping of orders, we'll relay this feedback to the retailer.
I had wonderful service!
I received a shipment of two lamps, and one lamp was broken. They gave me no delay in refunding my entire purchase.
9 décembre 2022
Excellent response time
Receive a quick, decisive response when my package was not received, and a new item was shipped immediately.
5 décembre 2022
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