I have rental properties and have bought a lot flooring here. Thankfully, I've always had a great experience. They are responsive to inquires about their products and also when I've been waiting for... Voir plus
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Ordered easily online. Had researched other places that had the carpet I was looking for. The process half of some other stores. My orders arrived quickly, packaged well sealed and I love my new hallw... Voir plus
Bought a $1k rug, emailed & requested approx delivery date n told it was 3 days prior.(I never got rug) Called 1 local branch, rude girl on phone put me in blank vm. Called online # twice & FINALLY... Voir plus
I was happy with the product that I ordered and the runners where cut to exact measurements and the ends of the runners were finished neatly.
À propos de l'entreprise
- Magasin de revêtements de sol
- Décorateur d'intérieur
- Magasin de matériel de cuisine
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
- Rénovateur de salle de bains
Écrit par l'entreprise
Carpet & Tile Mart services 14 local communities and sells thousands of flooring options for any budget! We sell Carpet, Area & Oriental Rugs, Hardwood, Laminate, Ceramic & Porcelain Tile, Natural Stone, Vinyl, Luxury Vinyl Tile, and Remnants.
Coordonnées de contact
230 N Dupont Hwy, 19720, New Castle, Etats-Unis
- 888-926-8930
- websupport@carpetmart.com
- shop.carpetmart.com
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Customer service
Customer service was very patient as she helped me figure out the best way to use the 10%off as a first time customer. I already received my rugs and I am quite happy with my selection and the price!
Great quality for outdoors
Color matched perfectly with the larger size I had already ordered. It was perfectly wrapped. Delivery took a bit longer than expected.
Customer service was very receptive…
Customer service was very receptive when an order placed needed to be followed up on.
The Luxe carpet is super soft
The Luxe carpet is super soft , feels good even wearing socks . Love this carpet. I put a runner in my closet, feels so good and looks great too .
Having the specific rug in inventory.
Online web application was easy to use…
Online web application was easy to use for ordering and tracking my purchase. Angie in Web Support was great in tracking down a discontinued item I wanted and getting it shipped to me, good job!
Good in-stock inventory
Easy to work with. They had two in-stock area rugs that have been discontinued by manufacturer. I had looked at multiple stores for these rugs and was excited to find them at Carpet & Tile Mart. Free and speedy shipping made my purchase the best. Thanks
Amazing Staff
The staff was super helpful through the entire process, the store had the tile that we needed and not many places had it. They worked with me on the cost of the material as well as the shipping. We will definitely use yall in the future.
Shipping is terrible
Shipping is terrible. I paid $49 for shipping and out of 20 tiles 5 were chipped or broken. Used old Amazon box too.
Everyone I spoke with was able to…
Everyone I spoke with was able to answer all my questions!!
Shipping was fast
Shipping was fast, and the rug arrived very well packaged. Great transaction overall.
A little kinder and forgiving when a…
A little kinder and forgiving when a mistake is made
Shipping Issue
We like your products. The shipping is the issue. Our client decided they wanted their money back because it did not arrive in a timely manner.
The rug we wanted at the best price we…
The rug we wanted at the best price we could find and superfast shipping. Would order from you again.
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