Early days with this company, till (Shopmate 360) installed today. But a great start, from the non pushy salesman to the engineer who couldn't have been more helpful. Loving the new till, have been ad... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We think the system is good for shops who only buy from Booker but very stressful for using other wholesalers too Getting items onto the system is a pain Being given a new employee to liase with w... Voir plus
L'entreprise a répondu
£3,500 system, which they advertise for £1000 and then £3,500 for over three years for system maintenance that you can’t get out of. Hi Hannah, When I did cancel the monthly maintenance payments, yo... Voir plus
L'entreprise a répondu
Mostly, very efficient and quick helpful service. They did however, a few years ago, loose all my data and were only able to re-install old data which meant having to stocktake and key in new figures... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de ShopMate
Écrit par l'entreprise
Meet ShopMate
Dependable EPoS for convenience stores
ShopMate is a comprehensive system that helps you manage your store every day - from pricing and promotions to stock management and point of sale.
How ShopMate Helps You Flourish:
- Wholesale prices and promotions updated automatically
- A wide range of intuitive, actionable reports
- Regular software updates
- Expert UK-based technical support
- Supercharge ShopMate with a variety of first and third-party integrations.
Find out more about ShopMate
Contact Us
Coordonnées de contact
Royaume-Uni
- shopmate.co.uk
3,5
Moyen
109 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Best software support and hardware…
Best software support and hardware support we have ever had. Had some ups and downs mostly due to pay point not RDP but all that is now running smooth. Tills using linux instead of windows is far superior.
We recommended anyone looking to switch to try.
29 mars 2018
Avis spontané
Réponse de ShopMate
Thank you very much for your feedback! We are very pleased you are finding ShopMate to be successful. It is unfortunate you have had issues regarding Paypoint but glad this has now been resolved and everything is running better for you. Did you know successfully referring us to a friend means you will be offered 3 months' free service fees? - Hannah
Highly Professional and Reliable Team
Highly professional team. Very helpful. We have been their customer for 7 years and never had any trouble at all. Sometimes they have helped us with tailored made hotkeys etc with no extra cost. I will recommend to any retail shop for hassle free and reliable service
27 mars 2018
Avis spontané
Réponse de ShopMate
Thank you ever so much for the review! I am glad you enjoy the ShopMate service and look forward to working together in the future! - James
Excellent service
Excellent service, would recommend Retail Data Partnership to anyone.
27 mars 2018
Avis spontané
Réponse de ShopMate
Glad to hear it! Did you know we offer 3 months' free service fees to retailers that successfully refer us to their friends? James
5 stars because
5 stars because -
1. Excellent technical support - very knowledgeable support technicians who usually knows how to fix our issues. If they cannot do so immediately then they will escalate and return with suggestions.
2. Admin support is also very efficient - any invoice issues are always resolved immediately.
27 mars 2018
Avis spontané
Réponse de ShopMate
If I could give you 5 stars back I would! Thank you for the lovely review and I will make sure that your kind words are circulated to our team! - James
Major issues
Major issues with Paypoint that is still ongoing, tills freeze constantly.
27 mars 2018
Avis spontané
Réponse de ShopMate
I am sorry that you have had trouble using the PayPoint software on ShopMate. First of all I wanted to say thank you for working with our support team to identify these issues and also for bearing with us as we work with PayPoint to isolate and solve the problems that you’ve been experiencing. When we are confident that these issues have been resolved, we will let you know directly. - James
L’expérience Trustpilot
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