I’ve enjoyed all the items I’ve received. I think it’s important to find a seller you like. Some sellers move slower than others to secure the item you’re buying. I wouldn’t expect any messages to be... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while. Also, double check prices online before ord... Voir plus
L'entreprise a répondu
I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded... Voir plus
Duties/fees were not properly disclosed before sending the item to me. I would’ve never ordered something from them if I knew I’d be getting a bill weeks after receiving the item. Theirs terms and con... Voir plus
À propos de l'entreprise
- Maché en ligne
- Magasin discount
- Boutique de sacs à main
- Magasin d'articles d'occasion
- Magasin de vêtements pour femmes
Écrit par l'entreprise
With an audience of over half a million, ShopThing is North America’s #1 luxury marketplace app available on iOS and Android, powered by video, that connects customers with off-price brand new and pre-loved luxury inventory including Christian Louboutin, Saint Laurent, Chanel, Gucci, Versace, and more. Our world-wide Sellers create engaging short-form shoppable videos for our audience to shop instantly from the palm of their hand!
Coordonnées de contact
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience every time
Great experience every time! Fast delivery, abs everything as I expected and even more. Thanks to the team for making me a happy girl always!
Responsive and proactive
Communication is timely, and responsive providing details on order status offering proactive support.
Great experience
Great experience, product arrived as expected and quicker than expected.
Very good deal and great customer…
Very good deal and great customer service
Fast delivery ,true to size and same as…
Fast delivery ,true to size and same as on the video.I love it.
Mixed review
PLUS: Love the products and prices. MINUS: deliver time is way too long and inability to make returns.
Completely unreliable, careless and disrespectful
Never! Never! Never shop!!
This was one of the worst shopping experiences I’ve ever had.
I ordered Bottega Veneta slingback heels through ShopThing Live. The order was confirmed, giving me the clear impression that the item was secured. After that, there was silence, delays, and zero accountability. Only after repeated waiting for more than a month I thought of enquiring regarding the order and came across that the shoes were sold to someone else. This is so unprofessional and the customer care lady Mariam didn’t care much telling me that we will refund you!!
What made this even worse was how casually this was handled. They simply refunded the amount, with no genuine apology, no ownership of the mistake, and no concern for the inconvenience caused. For a luxury shopping platform, this level of indifference is shocking. A refund is the bare minimum — it does not excuse misleading customers, wasting their time, or ruining plans for important occasions.
This purchase was for a time-sensitive family event, and their lack of professionalism caused unnecessary stress and disappointment. If ShopThing cannot confirm inventory, they should not be selling or “confirming” these items at all. Their process is clearly broken, and the customer ends up paying the price.
This experience shows a complete lack of reliability, transparency, and customer care. I would strongly warn others not to trust ShopThing Live for luxury or urgent purchases. They take no responsibility when things go wrong — they just refund and move on, leaving the customer to deal with the consequences.
Addicted to the deals
Addicted to the deals! Love shopping anywhere in the world through the convenience of my phone!
Guilty Pleasure
I have made several purchase with ShopThing and one thing I have to say... It's so hard to buy anything at full price again. The quality of the items I have purchased are almost brand new with a fraction of the cost. I hate to admit it.. but ShopThing is my guilty pleasure.
I purchased my Louis Vuitton bag from…
I purchased my Louis Vuitton bag from this website and I am extremely satisfied with everything. The quality is excellent and exactly as described, the packaging was perfect, and the delivery was on time. I’m very happy I found this site and can shop with complete confidence. I will definitely purchase from here again
Company is doing a great job overall
Company is doing a great job overall. Client satisfaction is high
I had such a great experience of…
I had such a great experience of finding luxury brands at such affordable prices in the comfort of my house. I would recommend it to everyone. Its reliable i love it so much
Great experience with ShopThings
Great experience with ShopThings! Easy to order, fast delivery, and the products are exactly as described. Highly recommend – 5 stars!
Easy-to-use and great UI
Love ShopThing
Love ShopThing! The live shopping experience is fun, interactive, and super easy to use. Great hosts!! Highly recommend!
I order from ShopThing often and have…
I order from ShopThing often and have an amazing experience every time! Their team is so responsive and easy to reach and the items are always great quality!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








