Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I’ve enjoyed all the items I’ve received. I think it’s important to find a seller you like. Some sellers move slower than others to secure the item you’re buying. I wouldn’t expect any messages to be... Voir plus

Noté 4 sur 5 étoiles

The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while. Also, double check prices online before ord... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded... Voir plus

Noté 1 sur 5 étoiles

Duties/fees were not properly disclosed before sending the item to me. I would’ve never ordered something from them if I knew I’d be getting a bill weeks after receiving the item. Theirs terms and con... Voir plus

À propos de l'entreprise

  1. Maché en ligne
  2. Magasin discount
  3. Boutique de sacs à main
  4. Magasin d'articles d'occasion
  5. Magasin de vêtements pour femmes

Écrit par l'entreprise

With an audience of over half a million, ShopThing is North America’s #1 luxury marketplace app available on iOS and Android, powered by video, that connects customers with off-price brand new and pre-loved luxury inventory including Christian Louboutin, Saint Laurent, Chanel, Gucci, Versace, and more. Our world-wide Sellers create engaging short-form shoppable videos for our audience to shop instantly from the palm of their hand!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

895 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Toooo slow in confirming and shipping…

Toooo slow in confirming and shipping the order. By the time you get the order it is easily 3-4 weeks.

16 septembre 2025
Logo de ShopThing

Réponse de ShopThing

Hi Cheenu! Thanks for sharing your experience with us. To provide more context, our process is set up differently from traditional retailers. When you place an order, we purchase the item on your behalf, and then it goes through our fulfillment team for quality control and authenticity verification before being shipped out. These extra steps are in place to ensure you always receive genuine, high-quality items.

Noté 5 sur 5 étoiles

Shopthing gives so much variety of…

Shopthing gives so much variety of items to love and purchase, and once you find your piece. Buying and transaction is a swift. Items comes in wrapped with love and care.

15 septembre 2025
Logo de ShopThing

Réponse de ShopThing

Thank you so much for sharing this! We’re so glad you enjoy the variety we offer and that your experience with purchasing has been smooth. Our team takes a lot of pride in making sure every order is wrapped with extra care and (love!), so it means a lot to hear that you noticed. We can’t wait to help you find your next thing!

Noté 2 sur 5 étoiles

It took a week to have my item…

It took a week to have my item confirmed, I had a question you guys totally ignored. I wanted to have this item before I went on vacation, ordered 3 weeks before leaving to ensure it would be enough time but the whole process by the time I get my it will be about 5-6 weeks. You didn’t answer my question if I can just cancel the item, and will still proceed to ship and charge me. This is frustrating.

11 septembre 2025
Noté 4 sur 5 étoiles

My experience has mostly been positive

My experience has mostly been positive. I would recommend investing resources into shortening the time to shipment. It should not take up to 3 weeks to ship. Otherwise, please continue to enhance the app. Recommendations based on past purchases could be better.

13 septembre 2025
Noté 5 sur 5 étoiles

I order from ShopThing often and have…

I order from ShopThing often and have always had a great experience. Most recently, I purchased a preloved Chanel wallet — it arrived quickly and was in excellent condition, exactly as described. I really appreciate their reliable service and smooth process every time.

28 août 2025
Avis spontané
Noté 4 sur 5 étoiles

L’Agence Sample Sales I wait for !!

I love shopping on this App! Sample sales are great! Items I would not be able to get without their shoppers. Always super helpful and honest with the fit at these sales. Looking forward to many more !!

7 septembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Duties Due

I got an email from DHL that I had to pay duties on my item. I wish this was told me before as the duties were $54!! It should be included in the total price or warned prior to purchase.

8 septembre 2025
Noté 1 sur 5 étoiles

Lock of proper customer service

I am a Shopthing customer long time , one thing i can say the quality of service has fallen behind . The shippent has been concern from beginning, but was used to it as its a small price you pay in new business but the service is kept deteriorating now in few years . The new preloved and marketplace is good initiative but lack good sellers and they dont keep the promise often deliver product with imperfections that is not mentioned n description. Recently i bought a Gucci bag , title was brand new but had stain and scratches. Even after sending email with pics Shopthing customer service denied return stating its marketplace item .. felt cheated as even being vip customer they are not able to provide proper support .Must say these new preloved items most of them wont have all pics ( sellers always seems hurry to get to next product )and descriptions lack detailing . Shopthing should honour customer if the item is different from what mentioned in product description,i have bad experience there

28 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Please Add new categories to filter tab

It’s always fun shopping on this app but there is a feature or category I would like to see one day added to the app that will def help me shop better which is searching by products type
Sometimes I am looking for pump only or belt or sneakers or a wallet and I don’t have time to click on every event to search for those items of interest
Would like to see in the filter tab a new section for specific products i.e: wallets - shoes- belts - sunglasses…etc
That will help me find what I am looking for faster because I sometimes give up trying to search every event
Thanks 🫶
And Thank you for all the great deals u bring to us

8 septembre 2025

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