I’ve enjoyed all the items I’ve received. I think it’s important to find a seller you like. Some sellers move slower than others to secure the item you’re buying. I wouldn’t expect any messages to be... Voir plus
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Lisez les avis des autres
The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while. Also, double check prices online before ord... Voir plus
L'entreprise a répondu
I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded... Voir plus
Duties/fees were not properly disclosed before sending the item to me. I would’ve never ordered something from them if I knew I’d be getting a bill weeks after receiving the item. Theirs terms and con... Voir plus
À propos de l'entreprise
- Maché en ligne
- Magasin discount
- Boutique de sacs à main
- Magasin d'articles d'occasion
- Magasin de vêtements pour femmes
Écrit par l'entreprise
With an audience of over half a million, ShopThing is North America’s #1 luxury marketplace app available on iOS and Android, powered by video, that connects customers with off-price brand new and pre-loved luxury inventory including Christian Louboutin, Saint Laurent, Chanel, Gucci, Versace, and more. Our world-wide Sellers create engaging short-form shoppable videos for our audience to shop instantly from the palm of their hand!
Coordonnées de contact
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Look like the pictures but the delivery…
Look like the pictures but the delivery time is little bit long.. Thanks anyway
Toooo slow in confirming and shipping…
Toooo slow in confirming and shipping the order. By the time you get the order it is easily 3-4 weeks.

Réponse de ShopThing
Shopthing gives so much variety of…
Shopthing gives so much variety of items to love and purchase, and once you find your piece. Buying and transaction is a swift. Items comes in wrapped with love and care.

Réponse de ShopThing
It took a week to have my item…
It took a week to have my item confirmed, I had a question you guys totally ignored. I wanted to have this item before I went on vacation, ordered 3 weeks before leaving to ensure it would be enough time but the whole process by the time I get my it will be about 5-6 weeks. You didn’t answer my question if I can just cancel the item, and will still proceed to ship and charge me. This is frustrating.
My experience has mostly been positive
My experience has mostly been positive. I would recommend investing resources into shortening the time to shipment. It should not take up to 3 weeks to ship. Otherwise, please continue to enhance the app. Recommendations based on past purchases could be better.
I order from ShopThing often and have…
I order from ShopThing often and have always had a great experience. Most recently, I purchased a preloved Chanel wallet — it arrived quickly and was in excellent condition, exactly as described. I really appreciate their reliable service and smooth process every time.
Easy to see the items
Easy to see the items - through videos and pictures - UX is great - can filter by CAD vs USD and by brands!
Slow to confirm and ship product.
L’Agence Sample Sales I wait for !!
I love shopping on this App! Sample sales are great! Items I would not be able to get without their shoppers. Always super helpful and honest with the fit at these sales. Looking forward to many more !!
Duties Due
I got an email from DHL that I had to pay duties on my item. I wish this was told me before as the duties were $54!! It should be included in the total price or warned prior to purchase.
Lock of proper customer service
I am a Shopthing customer long time , one thing i can say the quality of service has fallen behind . The shippent has been concern from beginning, but was used to it as its a small price you pay in new business but the service is kept deteriorating now in few years . The new preloved and marketplace is good initiative but lack good sellers and they dont keep the promise often deliver product with imperfections that is not mentioned n description. Recently i bought a Gucci bag , title was brand new but had stain and scratches. Even after sending email with pics Shopthing customer service denied return stating its marketplace item .. felt cheated as even being vip customer they are not able to provide proper support .Must say these new preloved items most of them wont have all pics ( sellers always seems hurry to get to next product )and descriptions lack detailing . Shopthing should honour customer if the item is different from what mentioned in product description,i have bad experience there
Love the deals and product offerings, hate the shipping wait time
Love the deals and product offerings. Sometimes the girls are not that truthful about a product and keep the damage out of the video. The shipping is also very long. Sometimes waiting a month for the delivery - this is something that they really need to improve on.
Good quality product
Good quality product, authentic and good pricing. Only problem is the shoe sizing
Please Add new categories to filter tab
It’s always fun shopping on this app but there is a feature or category I would like to see one day added to the app that will def help me shop better which is searching by products type
Sometimes I am looking for pump only or belt or sneakers or a wallet and I don’t have time to click on every event to search for those items of interest
Would like to see in the filter tab a new section for specific products i.e: wallets - shoes- belts - sunglasses…etc
That will help me find what I am looking for faster because I sometimes give up trying to search every event
Thanks 🫶
And Thank you for all the great deals u bring to us
Fast and trustworthy
Fast and trustworthy!
Outstanding items, always honest and reliable.
When I saw the beautiful jacket
When I saw the beautiful jacket, the price was amazing! I spoke to the seller about the size and she explained everything correctly and was very helpful.
Thank you!’
Hidden gems in some events in Canada
You need to know the market to buy some good stuff in this app. Higher fees but sometimes you find some gems so I think is still worth it!
I have gotten several items that I…
I have gotten several items that I loved but this last time fendi bag was a waste of money. It came with obvious scratches on it and it wasn’t shown in the advert.
CHANEL BUNDLE Vintage GOLD clip ons with stones & Silver studs
I love my Chanel bundle. The products are as described and the seller is very helpful!
I've had good experience with this app!
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