I’ve enjoyed all the items I’ve received. I think it’s important to find a seller you like. Some sellers move slower than others to secure the item you’re buying. I wouldn’t expect any messages to be... Voir plus
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Lisez les avis des autres
The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while. Also, double check prices online before ord... Voir plus
L'entreprise a répondu
I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded... Voir plus
Duties/fees were not properly disclosed before sending the item to me. I would’ve never ordered something from them if I knew I’d be getting a bill weeks after receiving the item. Theirs terms and con... Voir plus
À propos de l'entreprise
- Maché en ligne
- Magasin discount
- Boutique de sacs à main
- Magasin d'articles d'occasion
- Magasin de vêtements pour femmes
Écrit par l'entreprise
With an audience of over half a million, ShopThing is North America’s #1 luxury marketplace app available on iOS and Android, powered by video, that connects customers with off-price brand new and pre-loved luxury inventory including Christian Louboutin, Saint Laurent, Chanel, Gucci, Versace, and more. Our world-wide Sellers create engaging short-form shoppable videos for our audience to shop instantly from the palm of their hand!
Coordonnées de contact
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My order came in fast and well…
My order came in fast and well packaged. I got alot of compliments
Chanel Pocket in the City
My Chanel purse that I purchased was absolutely 💯 perfect. Exactly what the seller described. Also I got it in like 2 weeks. I only paid the $20 shipping - so I was beyond thrilled when I got it in the mail so fast. I will be sticking with this seller
Great for New and Preloved Luxury!
This app is really great for getting luxury deals, but also gives you the opportunity to shop from preloved or vintage shops without having to go there. I prefer to shop Canadian deals to avoid any tariffs or duties and the shipping has always been relatively quick! I recommend everyone at least check it out, you may find items you haven't seen anywhere else.
Great Selections!
I've gotten several items using ShopThing. True, the delivery takes a while, and I have also bought an item only to receive an email a few days later saying the item is unavailable. With that being said, I enjoy the shopping experience - their selections are wide with many unique pieces and some of their price points are great. I love my recent purchase, my baby blue Burberry boxer shorts.
Had a nice experience shopping with…
Had a nice experience shopping with them. They have great stuffs at affordable prices. Their products are excellent and authentic.
The customer service was excellent and…
The customer service was excellent and i was super happy with my purchase!
The app is ok but when it doesn’t tell…
The app is ok but when it doesn’t tell you there will be duties it’s frustrating…
Last item with DHL is costing me $50 US dollars for duties which is pretty much half of what the product is costing me and I think this is the last time I’m ordering.

Réponse de ShopThing
Mystery Box
I purchased a mystery box which promises a value of Goodies worth $400 CAD MSRP or more. I received my item yesterday and was extremely disappointed! I received a small black KARA handbag. Although I have never heard of this brand, I attempted to look this item up and this designer does not even have a website. They misrepresented the items that would be in this box and the value of the item.
I have purchased items from ShopThing before and have been happy with my purchases but this was a complete disappointment. I truly expected something completely different. Needless to say, I will never purchase a mystery box and don't know if I will continue shopping on the app.
I love live shopping witht this team
I love live shopping witht this team, they are so detailed oriented, and everything arrives just as described!
The company is great .Good discount on…
The company is great .Good discount on your product.But you can improve of delivery.Its taking too long for product to be delivered in respective of the country where goods are sold.Sometimes we do see something that needed within a week it will be difficult for me to buy because if the timeline .Sometimes I believe you can work on your delivery like Amazon .Thanks

Réponse de ShopThing
While I like the dress I bought on…
While I like the dress I bought on ShopThing , I had to wait a long time for it to be delivered and no updates on shipping
False Advertising and Misleading MSRP Values
I paid 400 CAD for a ShopThing Mystery Box, which they advertised as having items valued at over 400. What I actually received was a pair of sunglasses that currently retails for under 200 — no extra items, and no 50 credit as they claimed.
When I contacted customer service, they justified it by pointing to an old MSRP of 470 instead of the actual retail price. This is highly misleading. Using inflated, outdated prices to make customers believe they’re getting more value than they are is false advertising and a deceptive business practice.
Their policy states that Mystery Boxes are “final sale,” but that should not give them the right to misrepresent value. In reality, what they sent me was worth less than half of what I paid.
Based on my experience and what I’ve seen others share, this feels like a scam pattern: they overstate MSRP, deliver low-value items, and then refuse refunds.
If you’re considering purchasing from ShopThing, be very cautious. I will be disputing this charge with my credit card company and filing a consumer complaint.
Love this app!!!
Love this app, shoppers are great!! I look forward to new deals everyday!!! You guys I got Currentbody Led light therapy mask , brand new in a box unopened latest model for $200 CAD…. Like this is unheard of !!! I will be a ShopThing girly foreverrrrr!!! Thank you so much!!!!
VIP membership at Shopthing is a SCAM
I am a VIP member and the reason why I signed up is to get access to the 2 free returns- mind you VIP is about $30-40/month so it’s not cheap. I had two products I wanted to return, one a dress that doesn’t fit me and the other a pair of sunnies that I just didn’t like. I reached out to start my returns on these items and was told that I needed to request the return within 7 days of receiving the items. The problem is I deliver these items to my parents home which is an hour and a half from me , to prevent theft of my packages from where I live since a lot of what I order from here are expensive items. The Shop thing team- specially Mary- was not willing to work with me and return at least ONE of my items for me. This was my first time trying to exercise my VIP membership and to be shut down and not given any courtesy for it being my first time requesting a return- and given my explanation as to why I couldn’t request a return within their timeframe- just for my first time is straight up greed and not caring about your customers at all. And moving forward, I would’ve been more careful with what I purchased given their requesting a return policy timeframe.
And on top of that, she told me that returns are only eligible for specific sellers that marketplace items- like HOW am I supposed to know that ?!? When you sign up for VIP they don’t give you much information except you get early access to specific sales and you get up to 2 returns per month- there is no fine print on what sellers you can initiate a return from. Not to mention I still don’t know what sellers vs marketplace distinction to make returns eligible from. This to me is such a scam.
Very disappointing . I do not recommend buying from the app.
Good experience for shopping luxury at…
Good experience for shopping luxury at a deal. The product is exactly as described and pictured. Good suggestion for sizing
There is not enough photo and videos of the product.
The item isn’t what the description said.
Shopthing is an amazing company
Shopthing is an amazing company, I have been shopping with them since the start and it’s only gotten better. I’ve found some of the nicest pieces in my closet at the best deal through them. I highly recommend it.
Excellence
This app has granted me the opportunity to find some gems!! The quality of all the items I have purchased and the service I have received are well above standard!!! You won’t regret shopping via this app!!!
Great experience
Great experience
Item just as pictured
Shipping time was as expected
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