Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I’ve enjoyed all the items I’ve received. I think it’s important to find a seller you like. Some sellers move slower than others to secure the item you’re buying. I wouldn’t expect any messages to be... Voir plus

Noté 4 sur 5 étoiles

The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while. Also, double check prices online before ord... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded... Voir plus

Noté 1 sur 5 étoiles

Duties/fees were not properly disclosed before sending the item to me. I would’ve never ordered something from them if I knew I’d be getting a bill weeks after receiving the item. Theirs terms and con... Voir plus

À propos de l'entreprise

  1. Maché en ligne
  2. Magasin discount
  3. Boutique de sacs à main
  4. Magasin d'articles d'occasion
  5. Magasin de vêtements pour femmes

Écrit par l'entreprise

With an audience of over half a million, ShopThing is North America’s #1 luxury marketplace app available on iOS and Android, powered by video, that connects customers with off-price brand new and pre-loved luxury inventory including Christian Louboutin, Saint Laurent, Chanel, Gucci, Versace, and more. Our world-wide Sellers create engaging short-form shoppable videos for our audience to shop instantly from the palm of their hand!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

895 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Chanel Pocket in the City

My Chanel purse that I purchased was absolutely 💯 perfect. Exactly what the seller described. Also I got it in like 2 weeks. I only paid the $20 shipping - so I was beyond thrilled when I got it in the mail so fast. I will be sticking with this seller

4 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great for New and Preloved Luxury!

This app is really great for getting luxury deals, but also gives you the opportunity to shop from preloved or vintage shops without having to go there. I prefer to shop Canadian deals to avoid any tariffs or duties and the shipping has always been relatively quick! I recommend everyone at least check it out, you may find items you haven't seen anywhere else.

4 août 2025
Avis spontané
Noté 4 sur 5 étoiles

Great Selections!

I've gotten several items using ShopThing. True, the delivery takes a while, and I have also bought an item only to receive an email a few days later saying the item is unavailable. With that being said, I enjoy the shopping experience - their selections are wide with many unique pieces and some of their price points are great. I love my recent purchase, my baby blue Burberry boxer shorts.

15 août 2025
Avis spontané
Noté 3 sur 5 étoiles

The app is ok but when it doesn’t tell…

The app is ok but when it doesn’t tell you there will be duties it’s frustrating…
Last item with DHL is costing me $50 US dollars for duties which is pretty much half of what the product is costing me and I think this is the last time I’m ordering.

29 août 2025
Logo de ShopThing

Réponse de ShopThing

Thank you so much for your review - we truly appreciate your support! Kindly know, all cross-border orders may be subject to duties or taxes, which are determined by your local customs authorities based on the value and quantity of your items. While these fees are beyond our control, we do note this in our policy, which you can find both online and in the app. For the most accurate information, we recommend reaching out to your local customs office. Thanks again for your support!

Noté 1 sur 5 étoiles

Mystery Box

I purchased a mystery box which promises a value of Goodies worth $400 CAD MSRP or more. I received my item yesterday and was extremely disappointed! I received a small black KARA handbag. Although I have never heard of this brand, I attempted to look this item up and this designer does not even have a website. They misrepresented the items that would be in this box and the value of the item.

I have purchased items from ShopThing before and have been happy with my purchases but this was a complete disappointment. I truly expected something completely different. Needless to say, I will never purchase a mystery box and don't know if I will continue shopping on the app.

3 septembre 2025
Avis spontané
Noté 3 sur 5 étoiles

The company is great .Good discount on…

The company is great .Good discount on your product.But you can improve of delivery.Its taking too long for product to be delivered in respective of the country where goods are sold.Sometimes we do see something that needed within a week it will be difficult for me to buy because if the timeline .Sometimes I believe you can work on your delivery like Amazon .Thanks

1 septembre 2025
Logo de ShopThing

Réponse de ShopThing

Thank you for your review and continued support. We try to be as transparent as possible about our shipping processing times and are actively looking at ways to improve our shipping timeline!

Noté 1 sur 5 étoiles

False Advertising and Misleading MSRP Values

I paid 400 CAD for a ShopThing Mystery Box, which they advertised as having items valued at over 400. What I actually received was a pair of sunglasses that currently retails for under 200 — no extra items, and no 50 credit as they claimed.

When I contacted customer service, they justified it by pointing to an old MSRP of 470 instead of the actual retail price. This is highly misleading. Using inflated, outdated prices to make customers believe they’re getting more value than they are is false advertising and a deceptive business practice.

Their policy states that Mystery Boxes are “final sale,” but that should not give them the right to misrepresent value. In reality, what they sent me was worth less than half of what I paid.

Based on my experience and what I’ve seen others share, this feels like a scam pattern: they overstate MSRP, deliver low-value items, and then refuse refunds.

If you’re considering purchasing from ShopThing, be very cautious. I will be disputing this charge with my credit card company and filing a consumer complaint.

3 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love this app!!!

Love this app, shoppers are great!! I look forward to new deals everyday!!! You guys I got Currentbody Led light therapy mask , brand new in a box unopened latest model for $200 CAD…. Like this is unheard of !!! I will be a ShopThing girly foreverrrrr!!! Thank you so much!!!!

1 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

VIP membership at Shopthing is a SCAM

I am a VIP member and the reason why I signed up is to get access to the 2 free returns- mind you VIP is about $30-40/month so it’s not cheap. I had two products I wanted to return, one a dress that doesn’t fit me and the other a pair of sunnies that I just didn’t like. I reached out to start my returns on these items and was told that I needed to request the return within 7 days of receiving the items. The problem is I deliver these items to my parents home which is an hour and a half from me , to prevent theft of my packages from where I live since a lot of what I order from here are expensive items. The Shop thing team- specially Mary- was not willing to work with me and return at least ONE of my items for me. This was my first time trying to exercise my VIP membership and to be shut down and not given any courtesy for it being my first time requesting a return- and given my explanation as to why I couldn’t request a return within their timeframe- just for my first time is straight up greed and not caring about your customers at all. And moving forward, I would’ve been more careful with what I purchased given their requesting a return policy timeframe.
And on top of that, she told me that returns are only eligible for specific sellers that marketplace items- like HOW am I supposed to know that ?!? When you sign up for VIP they don’t give you much information except you get early access to specific sales and you get up to 2 returns per month- there is no fine print on what sellers you can initiate a return from. Not to mention I still don’t know what sellers vs marketplace distinction to make returns eligible from. This to me is such a scam.
Very disappointing . I do not recommend buying from the app.

22 juillet 2025
Noté 5 sur 5 étoiles

Shopthing is an amazing company

Shopthing is an amazing company, I have been shopping with them since the start and it’s only gotten better. I’ve found some of the nicest pieces in my closet at the best deal through them. I highly recommend it.

31 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellence

This app has granted me the opportunity to find some gems!! The quality of all the items I have purchased and the service I have received are well above standard!!! You won’t regret shopping via this app!!!

31 août 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus