Soft serve machine turns soft serve mixture sour do I’ve tried it twice and haven’t used it for another week . I don’t think I’ll have it so when do you pick up the ice cream freezer display freezer a... Voir plus
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Lisez les avis des autres
Silver Chef met our needs perfectly. Having purchased an old run down Hotel we really need to suck and see the various equipment options. The rent to buy option allowed us to sort our immediate equipm... Voir plus
L'entreprise a répondu
Our third order and SilverChef did not disappoint. Quick response to enquiry and delivery was arranged. Always a pleasure to deal with SilverChef
L'entreprise a répondu
We worked with Dipti and our experience with her was very good, she got all our equipment sorted with kitchen catering packaging and delivered on time. Thanks for your great service
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À propos de l'entreprise
À propos de SilverChef
Écrit par l'entreprise
SilverChef offer a variety of funding solutions built to suit hospitality equipment needs.
Rent-Try-Buy 12-month rental agreements
Lease-to-Keep 2-to-5 year leases
Cashflow-friendly, low weekly payments
Flexibility to adapt equipment to your changing needs
Coordonnées de contact
Park Tower, 20 Pidgeon Cl, 4101, West End, Australie
- 1800 337 153
- silverchef.com.au
3,7
Moyen
268 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I could not believe a staff within…
I could not believe a staff within Silverchef will share our transaction detail with a 3rd contractor without checking with us.
23 septembre 2025
Réponse de SilverChef
Hi Promise. We have investigated this issue and understand your concerns should be discussed with your dealership. Kind regards, SilverChef.
Don’t trust them
I have been using SilverChef for almost 12 years and never had a problem up until now. Change of hands maybe or just getting greedy.
They have added new ‘fee’ called a processing fee which now makes it impossible to get your full security deposit back. I had applied and got approved to upgrade my equipment (which I have done before, no troubles and no processing fee). I had already paid a deposit and the equipment was already on the way from overseas before they sent me the “processing costs” information. Information which was not in my contract I signed in 2020. Had they have given me the correct information before I paid my deposit I would not have upgraded my equipment.
I am certain it is not legal to add extra costs to a contract and then send the information through regarding extra fees AFTER the deposit to upgrade has been paid.
8 octobre 2025
Avis spontané
Réponse de SilverChef
Hi Elise. We appreciate you taking the time to leave us a review. We understand our team has been in touch with you. Kind regards, SilverChef.
Réponse de SilverChef
Hi Michael and Rosanna! Thank you for your 5 star review, we're very happy to hear you had such a positive experience. Cheers, SilverChef.
Simple to deal with
Simple to deal with. An easy experience and you don't start payments until the items are delivered.
1 octobre 2025
Réponse de SilverChef
Hi Stephen. Thanks so much for your 5 star review, we're very happy to hear you're enjoying our service. Cheers, SilverChef.
Réponse de SilverChef
Hi Pat. Thanks so much for taking the time to leave us a review. It's great to hear you've had an efficient and smooth process! All the best, SilverChef.
I initially thought that they were…
I initially thought that they were amazing and I suppose it’s not really fair that why I don’t any more because it’s a bit more of a personal situation but what I didn’t think On was how difficult it would be to pay these payment a year it’s a short time to pay off equipment when you’re just starting out a business. I didn’t realise how difficult it would be also because I have four contracts are taking four separate payments out every week. It’s weekly and it’s caused me a lot of problems a lot I think if they offered some kind of long-term loan they would’ve done that. I would give them five stars all day long.
5 octobre 2025
Réponse de SilverChef
Hello Chantell. Thank you for your review, we appreciate you taking the time to provide us your feedback. We understand you have been in discussions with our team to find a solution for your business - our team is always available to discuss how we can you and your business. Kind regards, SilverChef.
Réponse de SilverChef
Hi Naresh. Great to hear you've had a 5 star experience! All the best, SilverChef.
Very easy process to get equipment
Very easy process to get equipment. Just signed the forms and had everything delivered . Easy payments that are manageable. Friendly representatives who is spoke to on the phone were super helpful . Very happy
11 septembre 2025
Réponse de SilverChef
Hi Christopher. It's so great to hear you had such a great experience, this is exactly what we're here for. All the best, SilverChef.
Many Thanks to all team!
Many Thanks to all team!
Highest level of performance and professionalism.
1 octobre 2025
Réponse de SilverChef
Hi Florije! Thank you so much for the positive feedback, we love to hear you had such a great experience with our team. Cheers, SilverChef.
Buyers and renters be where many hidden…
Buyers and renters be where many hidden fees including a processing fee $250 per item when you return after rental term ,on top of any other charges they have, Just an easy way not to return your bond.Ridiculous
12 septembre 2025
Avis spontané
Réponse de SilverChef
Hi Shelley. Appreciate you taking the time to leave us a review. We understand our team has had several discussions with you regarding your equipment returns over the last 18 months. Although you are unhappy with costs to return & repair equipment, we hope you have enjoyed the flexibility of Rent-Try-Buy, and the option to return unwanted equipment. Kind regards, SilverChef.
Everyone was very helpful
28 août 2025
Réponse de SilverChef
Hi Rodger, thank you so much for your 5 star review! We are so happy to hear you had a great experience. All the best, SilverChef.
Réponse de SilverChef
Hi Ravi, thank you for you 5 star review! We love to hear you've had such a great experience. All the best, SilverChef.
Brilliant way to upgrade equipment without the huge outlay
Such an easy process to get finance and then rent equipment for my store. A fantastic way to reserve money for the day to day operations, whilst also being able to upgrade the shop equipment without the huge outlay.
15 août 2025
Réponse de SilverChef
Hi Fiona! Thanks so much for your 5 star review. Rent-Try-Buy is a fantastic option to assist in managing cash flow and accessing quality equipment - we are so happy to hear you're happy! All the best, SilverChef.
Have used silverchef many times and…
Have used silverchef many times and they do not disappoint! Always an easy experience.
15 septembre 2025
Réponse de SilverChef
Hi Christopher! Thanks so much for your review, we're very happy to hear you had such a positive experience. We have passed your feedback on to Saurav, much appreciated! Cheers, SilverChef.
The application process and signing…
The application process and signing documents was quick and easy. The equipment arrived when we were not expecting it and we had to install it. Thought there could have been better communication around delivery.
7 août 2025
Réponse de SilverChef
Hi Leesa! Thanks for your review - we're so happy to hear you had a great experience with SilverChef. We are sorry to hear you were not around when your equipment was delivered; as your equipment was delivered by your dealership, we unfortunately cannot influence the time of delivery. All the best, SilverChef.
Excellent choice to keep the cashflow going
Great for when you want to add or replace anything from dishwashers, stoves, grills, tables chairs they help with everything.Customer service is always great and applying is easy. Silverchef makes adding to your business affordable not eating in to your cashflow.
15 août 2025
Réponse de SilverChef
So glad we could support you!
We know how fast-paced hospitality is, and we’re always working to make things easier and faster for our customers. Thanks again!
From the team at SilverChef
Great Dishwasher!
The equipment works better than anticipated!
Great communication and solved issues quickly.
I had a warranty claim that was resolved in 48 hours.
Great work.
20 août 2025
Réponse de SilverChef
Hi Matthew
5 stars is always the goal for us here at SilverChef! We are happy to hear that you have had a smooth and simple process, and look forward to supporting you more in the future.
From the team at SilverChef
Réponse de SilverChef
Hi Ian,
Thanks for the glowing review! We aim to make access to equipment as easy and stress-free as possible. Delighted to hear we delivered for you.
From the team at SilverChef
Professional and helpful conduct in…
Professional and helpful conduct in every way. Thank you
15 août 2025
Réponse de SilverChef
Hi George,
Thanks so much for the great review! We’re proud to stand behind hospitality operators like you.
From the team at SilverChef
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