I’ve booked and paid a flight from this travel agency because I thought I found the best deal from them. It has been 4 days since I’ve booked but I’ve never heard from them until I rang them only to... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Booked online, easy and processed quicky..received a call from Ricky my advisor who was exceptional making sure all my demands were fulfilled fully and offer assistance going forward. In fact am looki... Voir plus
Rebooked our flights after original booking was cancelled due to the war in Iran. Managed to get the next available flights from Perth to Edinburgh via Doha. Can't recommend their service highly enoug... Voir plus
First time using SkyWizard. My call was answered within 2 minutes by a young gentleman, Ricky. Told him I was looking for a flight from London to Melbourne. He very patiently discussed all the airlin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Skywizard– Your Gateway to Seamless Travel Experiences At Skywizard, we believe in turning your travel dreams into cherished memories. we have mastered the art of crafting unforgettable journeys for our discerning clientele. Whether you're a globetrotting enthusiast or a leisure traveler, we are here to transform your travel aspirations into a reality. Explore the World with Our Flight Services: Embarking on a journey begins with a well-planned flight. Our seasoned team of travel experts is committed to finding you the best flight deals tailored to your preferences and budget. Whether you're seeking a cozy economy class or the luxury of business or first class, we've got you covered. Trust us to take care of all the nitty-gritty details, so you can simply sit back and enjoy your flight to your desired destination.
Coordonnées de contact
40 A, WESTWOOD STREET, BRIERLEY HILL, DY5 3LZ, BRIERLEY HILL, Royaume-Uni
- +44 1212854220
- ricky@skywizad.co.uk
- skywizard.co.uk
3,7
Moyen
200 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have purchased a flight to Dubai for…
I have purchased a flight to Dubai for my parents and the service offered by Skywizard was impeccable, specially Ricky who handled my booking very efficiently.
Thanks Skywizard
5 mars 2024
Avis spontané
Réponse de SkyWizard
Thank you very much for your wonderful feedback! We're delighted to learn that you had such an amazing experience with us and that our customer service went above and beyond your expectations. It's truly gratifying to hear that we could handle your entire holiday trip and that your family thoroughly enjoyed the experience. We're eagerly anticipating your return and are excited to assist you with any future ticket purchases and trip planning needs. Your satisfaction remains our utmost priority, and we're committed to consistently delivering exceptional service. 😃
Booked tickets for my parents it's…
Booked tickets for my parents it's really good customer service keet it up good work
31 janvier 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Fake pricing as they call and ask for more later
Booked the ticket for 478£ then the next day agent Reymond brown called and asked for £300 pound more payment to issue the ticket. Will never use this company. Fake pricing tricks.
26 février 2024
Avis spontané
Réponse de SkyWizard
Dear Passenger,
We deeply regret any inconvenience you may have experienced. Providing exceptional service is our top priority.
Unfortunately, we were unable to locate a booking request associated with your name. We kindly ask you to email your details to sales@skywizard.co.uk so that we may assist you promptly.
Thank you for your understanding and cooperation.
Sincerely,
SkyWizard Customer Service Team
Great service!
9 février 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Said they were ATOL protected but number given does not exist
I called Sky Wizard to ask for their ATOL number. I spoke to Larry and he gave me the number as 6009. I searched for that in the ATOL website and nothing came up. I said to Larry that doesn't exist and he hung up. Suspect? They don't advertise that they are ATOL protected on their website either so I'm presuming with these factors combined means they are not trustworthy. Be wary
13 février 2024
Avis spontané
Réponse de SkyWizard
We sincerely apologize for any confusion or misunderstanding regarding the ATOL protection. While we are not currently ATOL registered, we are a PTS registered travel agency with member number 6009. We regret any inconvenience caused by the discrepancy between the information provided and your expectations. Rest assured, we are committed to transparency and compliance with all industry regulations. We will take your feedback into consideration to improve the clarity of our communications regarding our protection measures. If you have any further questions or concerns, please feel free to contact us directly. We appreciate your understanding and the opportunity to address this matter.
Fantastic service
12 février 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Very helpful and great customer service.
Very helpful and great customer service.
9 février 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Must say such an awesome experience and…
Must say such an awesome experience and great customer service.They took care of my entire holiday trip undoubtedly our families were very happy and definitely will buy tickets and plan our trips from sky wizard😃.
18 janvier 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Very helpful was very happy with the…
Very helpful was very happy with the service i received
7 février 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
they were helpful and organised.
1 février 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Very helpful was very happy with the…
Very helpful was very happy with the service i received
24 janvier 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Excellent customer service & Best Price..
The customer service was excellent.
And they did all the work for me & got me a great price on my flights, which was the cheapest anywhere...
Would recommend SkyWizard to all my friends & family.
15 janvier 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Just everything it was amazing spot and…
Just everything it was amazing spot and I couldn't ask for anything better.
5 février 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Great service best unbeatable price
Great service best unbeatable price
Highly recommend
11 janvier 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Very good provider very reasonable…
Very good provider very reasonable ticket and very helpful staff always recommend skywizard for the service
26 octobre 2023
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Recommended by most trusted person
Recommended by most trusted person! Has been a great experience with Sky Wizard.
22 septembre 2023
Avis spontané
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
Réponse de SkyWizard
Thank you so much for your glowing review! We're thrilled to hear that you had such an awesome experience with us and that our customer service exceeded your expectations. It's fantastic to know that we were able to take care of your entire holiday trip and that your family was very happy with the experience. We can't wait to welcome you back and assist with your future ticket purchases and trip planning. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. 😃
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