I had a semi annual subscription in April 2025. I cancelled the service, and I wasn’t l billed for the second half of the year. Two days ago, to my horror, I was billed for six months on an account... Voir plus
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Lisez les avis des autres
The slides don't have file extensions - how do you use them? I tried to upgrade from monthly to semi-annual since I used my 10 downloads thinking something was wrong with the files but the customer se... Voir plus
L'entreprise a répondu
In addition to the amazing features of presentations, they also have great senior support reps to assist in your journey. If you are on a time crunch, use the chat.Jack Warner is amazing! Very knowled... Voir plus
L'entreprise a répondu
The product itself is good, however I was automatically charged for a new full year subscription when I didnt want to. I had sent a few emails prior to the subscription ending so say I didnt want to r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
SlideGeeks offers a wide range of professional PowerPoint templates, PowerPoint themes and icons that can be used across all industries, fields and topics
Coordonnées de contact
1350, Avenue of the Americas,, 10019, New York, Etats-Unis
- +14086594170
- marketing@slidegeeks.com
- slidegeeks.com
2,4
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58 avis
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I have been billed for a closed account
I had a semi annual subscription in April 2025. I cancelled the service, and I wasn’t l billed for the second half of the year.
Two days ago, to my horror, I was billed for six months on an account that is closed. I have been requesting a refund, but I’ve not heard anything back from Slidegeeks.
They clearly have billing and communication issues.
27 avril 2026
Avis spontané
Avoid!
The slides are fine, but the website is awful. No invoice provided and no response when trying to contact them. They claim to have an "instant chat" but you can never talk to anyone. The unsubscribe button on their website doesn't work and they have no way to access invoices etc. AVOID.
9 juin 2025
Avis spontané
I share the experience of other users
I share the experience of other users, I had difficulties to unsubscribe the account and continued to be billed . Account is still not canceled
1 mai 2025
Avis spontané
Please do not subscribe
Please do not subscribe. They promise 7 day no questions asked money back, but when you try to unsubscribe they do not return the money stating that if you download more than 5 templates you are not elgible for refund. This information is not stated at the time of subscription. Never seen such decpetive selling.
6 mai 2025
Avis spontané
I just love the way information is…
I just love the way information is presented, the design of the PowerPoint and the diagram applied in the slides.
8 avril 2025
Avis spontané
Réponse de SlideGeeks
Dear Customer,
We’re absolutely delighted to hear how much you loved the design, layout, and diagrams in our PowerPoint slides! It’s incredibly rewarding to know that our attention to detail and creative approach resonated with you—this is exactly the experience we strive to deliver.
Your kind feedback motivates our team to keep innovating and refining our designs. If there’s ever a specific topic or style you’d like to see in the future, we’d love to hear your ideas!
Thank you for choosing SlideGeeks. We’re thrilled to have you as a valued customer!
Thanks,
SlideGeeks
BUYER BEWARE!!!!
BUYER BEWARE!!!!!
It looks like Gold….But, it is a complete SCAM!
No customer service; There is no free trial. You sign up, you screwed!
12 mars 2025
Avis spontané
Réponse de SlideGeeks
Hello Mark,
We sincerely apologize for the frustration you’ve experienced, and we appreciate you sharing your feedback. We’d like to clarify a few points to ensure transparency:
Money-Back Guarantee: We offer a 7-day refund policy for all purchases. If you were charged and wish to request a refund, please email us at info@slidegeeks.com with your order details, and we’ll process it promptly.
Free Samples: We do provide free samples, which can be accessed here: https://www.slidegeeks.com/free-downloads
Customer Support: We have 24/7 live chat support on our website which you can use and get support immediately.
We take your concerns seriously and are committed to improving your experience. Your feedback helps us identify gaps, and we’re reviewing our processes to prevent such issues in the future.
Thank you for giving us the opportunity to make this right. We hope to regain your trust.
Thanks,
SlideGeeks
Réponse de SlideGeeks
Dear Rashmi,
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you found our slides excellent—it’s feedback like this that motivates our team to keep delivering high-quality content.
At SlideGeeks, we strive to create resources that are both professional and impactful, and we’re delighted they met your expectations. If there’s ever anything specific you’d like to see in our collection or if we can assist you further, please don’t hesitate to reach out.
Thanks again for your support—we truly appreciate it!
Thanks,
SlideGeeks
Unsubscribe Button Does Not Work
Same problem as other users are complaining about. I tried to click the "Unsubscribe" button and nothing happens. I reached out to customer service and they said they would put in a ticket and someone would respond in 24 hours. Still haven't heard from anyone and it still shows I will be charged again. You shouldn't have to talk with anyone to "Unsubscribe" if the button is there. I would say this site is a scam and beware!!
2 mars 2025
Avis spontané
Réponse de SlideGeeks
Dear Katharine,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration you’ve experienced with the unsubscription process. We understand how important it is for this functionality to work seamlessly, and we regret that it did not meet your expectations.
To resolve this immediately:
Your Unsubscription – We’ve escalated this to our technical team to ensure your membership is canceled promptly, and you will not be charged again.
Technical Issue – We’re actively investigating why the unsubscribe button failed in your case to prevent this from happening to others.
We take these concerns seriously and are committed to improving our systems to make unsubscriptions effortless. Your feedback is invaluable in helping us enhance the customer experience.
For immediate assistance, please email us directly at info@slidegeeks.com with the subject line “Urgent: Unsubscription Request” so we can prioritize your case.
We appreciate your patience and hope to have the opportunity to regain your trust.
Thanks,
Slidegeeks
Useless website, never visit
Absolutely horrible customer experience, first they want you to register for a free template which then is no longer free when you actually register. Feels misleading and i will never visit this site ever again.
28 février 2025
Avis spontané
Réponse de SlideGeeks
Dear Mathieu,
Thank you for sharing your feedback, and we sincerely apologize for any confusion regarding our free templates. We understand how frustrating this must have been, and we appreciate you bringing it to our attention.
To clarify, we do offer a selection of completely free templates that don’t require registration, which you can access here: https://www.slidegeeks.com/free-downloads
We regret if this wasn’t made clear during your visit, and we’ll review our messaging to ensure greater transparency moving forward.
Your experience is important to us, and we’d appreciate the opportunity to make it right. If there’s a specific template you were looking for, please let us know—we’d be happy to assist you directly.
Thank you for your understanding, and we hope you’ll give us another chance to provide a better experience.
Thanks,
SlideGeeks
In fairness their service was…
In fairness their service was brilliant. I signed up but the product wasn’t really what I needed, I cancelled the membership and sent an e mail explaining why within 7 days as per their website FAQ and they got back to me the next day and have refunded the subscription. No problems here and really friendly.
17 février 2025
Avis spontané
Réponse de SlideGeeks
Dear Jemma,
Thank you so much for taking the time to share your experience—we truly appreciate your honest and thoughtful feedback. While we’re sorry to hear our product wasn’t the right fit for your needs, we’re delighted that our team was able to process your refund promptly and that you found our service friendly and efficient.
At SlideGeeks, we believe in making every interaction as smooth and transparent as possible, even when things don’t work out. Your kind words about our process mean a lot to us and reinforce our commitment to great customer care.
If there’s ever anything we can assist you with in the future, please don’t hesitate to reach out. We’d be more than happy to help!
Thanks,
SlideGeeks
This is a scam
This is a scam! Do not under any circumstances fall for this. They say 7 week trial which is fake and then if you want to cancel or unsubscribe it comes back with an error. I had to simply cancel my card to stop them from billing.
Major disappointment and poor quality slides.
20 janvier 2025
Avis spontané
Réponse de SlideGeeks
Dear Andreea,
Thank you for sharing your feedback, and we sincerely apologize for any confusion regarding our trial and refund policies. We’d like to clarify that we offer a 7-day money-back guarantee, not a 7-week free trial—this may have been a misunderstanding, and we regret any frustration this has caused.
We take your concerns seriously:
Billing Issues: Cancellations should never result in errors. Please email us directly at info@slidegeeks.com with your account details so we can investigate and process any refund you’re entitled to.
Slide Quality: We’re disappointed to hear the slides didn’t meet your expectations and would appreciate the chance to address this—our team can revise or replace them at no cost.
To prevent future billing, we’ve escalated this to our technical team to fix any subscription errors. We value transparency and will update our communications to avoid similar misunderstandings.
Again, we apologize for your experience and hope to make this right. Please reach out to us directly so we can assist you promptly.
Thanks,
SlideGeeks
Attentive customer experience with…
Attentive customer experience with active listening and support.
30 décembre 2024
Avis spontané
Réponse de SlideGeeks
Dear Charlov,
Thank you so much for taking the time to share your wonderful feedback! We’re truly delighted to hear that you experienced attentive support and felt genuinely listened to—this is exactly the level of service we strive to deliver every day.
At SlideGeeks, we believe that great customer experiences start with understanding your unique needs, and we’re thrilled that this came through in your interaction with us. Your kind words mean a lot to our team and serve as great motivation to keep raising the bar.
If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We’re always happy to help!
Thanks,
SlideGeeks
Wrong data and after google account…dfew
Wrong data and after google account mode change buy or free trail
29 novembre 2024
Avis spontané
Réponse de SlideGeeks
Dear Muhammad,
Thank you for sharing your feedback. We sincerely apologize for any confusion or inconvenience you've experienced with your account access and the data displayed.
To better assist you, we’d like to investigate this further. Could you please email us at info@slidegeeks.com with more details, such as:
The specific data discrepancy you encountered
Any error messages you received
Whether you were attempting to access a free trial or paid plan
Our team will promptly look into this and ensure your account is properly configured. We understand how frustrating technical issues can be, and we want to make this right for you.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it.
Thanks,
SlideGeeks
Awesome AI service!
16 septembre 2024
Avis spontané
Réponse de SlideGeeks
Dear Jeff,
Thank you for the fantastic review! We're delighted to hear you enjoyed our AI service. Your feedback inspires us to keep delivering excellence. Looking forward to assisting you again!
Thanks,
SlideGeeks
I have unsubscribed since beginning of…
I have unsubscribed since beginning of the year. Until now they are withdrawing monthly from my account dispute my emails!! This is such a disappointment. I’m having to disable my card so I can stop their payments.
14 septembre 2024
Avis spontané
Réponse de SlideGeeks
Dear Customer,
We sincerely apologize for the inconvenience you’ve experienced and understand how frustrating this situation must be. Please know that this is not the level of service we strive to provide, and we want to resolve this issue as quickly as possible.
To assist you in stopping any further payments and ensuring a prompt refund, could you kindly provide us with your order number and the email address linked to your SlideGeeks account? This information will help us address the issue more efficiently. You can also email us at info@slidegeeks.com or chat with us via our chat support option.
Thank you for bringing this to our attention, and we truly appreciate your patience. We are committed to resolving this matter and restoring your trust in us.
Thanks,
SlideGeeks
Be Cautious
I would be cautious about using this company because they do NOT have a good support team in play to handle billing issues. The company does offer good presentation slide templates however the hassle when issues occur is not good at all. I thought the price I was paying was for a year based on the way they advertised it but I later realized that price was for six months only and by that time they had charged me again. After going back and forth with them on that issue. I realized I needed to cancel when my subscription time came up. I contacted them to cancel several days in advance and of course, they did not cancel and charged my card for another six months. At present, I am going back and forth with them on this issue too. I believe this is a one-person operation and as a result the support to handle problems to very bad. There are too many other options to consider and now with AI, you can create your stuff quickly and easily.
9 août 2024
Avis spontané
Réponse de SlideGeeks
Dear Customer,
Thank you for sharing your feedback. We're genuinely sorry to hear about your experience with our billing process and support team. We take these matters seriously and want to address your concerns.
It’s clear that we fell short in providing the level of service you expected, particularly regarding the clarity of our subscription terms and the cancellation process. We are actively working to improve our support systems to ensure that issues like yours are resolved more efficiently in the future.
Your satisfaction is important to us, and we would like to resolve this matter as quickly as possible. Please reach out to us directly at [your contact information] so we can make things right.
We appreciate your understanding and hope to have the opportunity to regain your trust.
Thanks,
SlideGeeks
Be careful of auto renewals
The product itself is good, however I was automatically charged for a new full year subscription when I didnt want to. I had sent a few emails prior to the subscription ending so say I didnt want to renew but they charged me anyhow at a premium price which was almost double what I paid the previous year. The frustrating thing is you cant contact this company. Be careful about auto renewal and how much you will have to pay. It cost me $393 Australian dollars for the single year, which is way too much for this product.
13 décembre 2023
Avis spontané
Réponse de SlideGeeks
Dear Tamara,
Thank you for your feedback. We’re glad to hear you found the product itself good, but we apologize for the issues you experienced with the automatic renewal and pricing.
We strive to make our renewal process as clear and straightforward as possible. We regret that your emails regarding the non-renewal of your subscription were not addressed in a timely manner. To resolve this matter, please contact us directly at info@slideteageeks.com with your account details. We are committed to addressing your concerns and finding a satisfactory resolution.
Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our services.
Best regards,
SlideGeeks
Réponse de SlideGeeks
Dear Customer,
Thank you so much for your positive feedback! We're thrilled to hear that you found the presentation great and very useful.
If you have any further comments or need assistance with anything else, please don't hesitate to reach out. We're here to help!
Best regards,
SlideGeeks
I canceled the trial subscription
I canceled the trial subscription, but I was still charged. The phone number listed on the website doesn't result in anyone answering
16 avril 2024
Avis spontané
Réponse de SlideGeeks
Dear Allison,
Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced. Your feedback is incredibly valuable to us as we strive to improve our services.
We're sorry to hear about the issue with your trial subscription cancellation and the subsequent charge. This is definitely not the experience we want our customers to have.
To resolve this matter promptly, could you please email us at info@slidegeeks.com with your contact details? We would like to reach out to you directly to address the situation and ensure that any necessary refunds are processed promptly.
We understand the frustration of not being able to reach us via the phone number listed on our website, and we're actively working to improve our phone support system.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We're committed to making this right for you.
Thank you for bringing this to our attention, and we look forward to resolving this issue for you.
Thanks,
SlideGeeks
Réponse de SlideGeeks
Dear Tania,
Thank you for sharing your positive feedback with us! We're thrilled to hear that you've had a great experience with our customer service and that you're loving our service so far.
Providing excellent customer service is at the heart of what we do, and it's fantastic to know that our efforts have made a positive impression on you.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help ensure your experience remains enjoyable.
Thanks again for choosing SlideGeeks, and we appreciate your support!
Thanks,
SlideGeeks
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