I had a semi annual subscription in April 2025. I cancelled the service, and I wasn’t l billed for the second half of the year. Two days ago, to my horror, I was billed for six months on an account... Voir plus
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Lisez les avis des autres
The slides don't have file extensions - how do you use them? I tried to upgrade from monthly to semi-annual since I used my 10 downloads thinking something was wrong with the files but the customer se... Voir plus
L'entreprise a répondu
In addition to the amazing features of presentations, they also have great senior support reps to assist in your journey. If you are on a time crunch, use the chat.Jack Warner is amazing! Very knowled... Voir plus
L'entreprise a répondu
The product itself is good, however I was automatically charged for a new full year subscription when I didnt want to. I had sent a few emails prior to the subscription ending so say I didnt want to r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
SlideGeeks offers a wide range of professional PowerPoint templates, PowerPoint themes and icons that can be used across all industries, fields and topics
Coordonnées de contact
1350, Avenue of the Americas,, 10019, New York, Etats-Unis
- +14086594170
- marketing@slidegeeks.com
- slidegeeks.com
2,4
Bas
58 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Unable to cancel subscription
I canceled my subscription and they are still charging me. This company is awful.
19 mars 2024
Avis spontané
Réponse de SlideGeeks
Dear Alev,
Thank you for sharing your feedback with us. We are very sorry to hear about the ongoing charges after you canceled your subscription. We understand how frustrating this experience must be.
Please reach out to our customer support team immediately at info@slidegeeks.com with your account details so that we can investigate and resolve this issue as quickly as possible.
Your satisfaction is our priority, and we're committed to making this right for you. We apologize for any inconvenience this has caused.
Thank you for bringing this to our attention.
Sincerely,
SlideGeeks
Réponse de SlideGeeks
Dear Mohammed,
Thank you for your review. As we understand you are looking for the below mentioned design
https://www.slidegeeks.com/product/business-partner-program-with-value-hierarchy-ppt-model-maker-pdf
We hope this will resolve your concern. Feel free to chat with us via our chat support or email our customer support at info@slidegeeks.com
Thanks,
SlideGeeks
Helped me upgrade my subscription…
Helped me upgrade my subscription quickly and easily. I purchased the monthly subscription so I could find out if the site was worth it and it really is. Really great and professional templates. Customer service agent was super easy to work with.
31 mai 2023
Avis spontané
Réponse de SlideGeeks
Dear Mike,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that upgrading your subscription was quick and easy, and that you found our site to be worth it.
We're glad you appreciate our professional templates and that our customer service agent was easy to work with. We aim to provide the best possible service and support to our customers, so it's wonderful to hear that you had a great experience.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thank you for choosing us, and we look forward to serving you again.
Best regards,
SlideGeeks
They are very nice
They are very nice, they assist very well and it could be a useful system for looking immediately at points you could need for your working staff
30 mars 2023
Avis spontané
Réponse de SlideGeeks
Dear Veronica,
Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our team helpful and our system useful for evaluating points for your working staff.
Your satisfaction is our top priority, and we're pleased that we could meet your needs. If you have any further questions or require additional support, please don't hesitate to reach out.
We appreciate your support and look forward to continuing to serve you and your team in the future.
Best regards,
SlideGeeks
unable to cancel the subscription
unable to cancel the subscription. "delete account" is not unsubscribing and still getting charged every month!!!!! there is no way to unsubscribe
16 mars 2023
Avis spontané
Réponse de SlideGeeks
Dear Joselyn,
Thank you for sharing your concerns with us. We're very sorry to hear about the difficulty you've had with canceling your subscription and the ongoing charges you’ve been receiving.
We understand how frustrating this must be, and we're here to help. Our goal is to provide a seamless experience for our customers, and it sounds like we missed the mark in this instance.
Please reach out to our customer support team directly at info@slidegeeks.com. Provide us with your account details, and we will ensure your subscription is canceled and any further charges are stopped immediately.
Your satisfaction is our top priority, and we'll work to resolve this issue for you as quickly as possible. Thank you for bringing this to our attention.
Sincerely,
SlideGeeks
Great customer experience
I just finished a chat experience with Jack on Slidegeeks.com. What a wonderful troubleshooting experience. I was unable to get into my account and reset password was not generating the usual experience. Turns out my authentication email was an old employer email. Jack was able to change my user email to my current address and wa-la, I was in.
Thank you Jack and Slidegeeks. Quick, painless and simple.
Trish
16 février 2023
Avis spontané
Réponse de SlideGeeks
Dear Trish,
Thank you for your kind words and for taking the time to share your positive experience with Jack and our team at SlideGeeks.com! We're thrilled to hear that Jack was able to resolve your account access issue and update your email so quickly and efficiently.
Providing quick and painless support is a top priority for us, and we're glad Jack was able to deliver that for you. Your satisfaction means a lot to us, and we'll be sure to pass on your appreciation to Jack.
If you have any more questions or need assistance in the future, please feel free to reach out. Thank you for choosing SlideGeeks.com, and we look forward to serving you again soon!
Best regards,
SlideGeeks
Was looking for a new template for school, but the support was terrible and they kept billing me.
I registered for the site because I needed a new template for school. I never received the template that I signed up for. After the trial period, they kept sending my invoices for a service I asked to cancel and never used. When I attempted to unsubscribe from the service, they refused to support me, both with the billing and customer support emails. I just want my account canceled and to stop receiving bogus bills.
29 janvier 2023
Avis spontané
Réponse de SlideGeeks
Dear Rob,
Thank you for taking the time to share your experience. We sincerely apologize for any inconvenience you've encountered. Your concerns are very important to us, and we want to make this right.
First, we apologize for the issues you've faced with receiving the template and canceling your subscription. This is not the level of service we strive to provide.
Please email our customer support team at info@slidegeeks.com with your account details so we can assist you with canceling your account and stopping any future billing. Our team will prioritize your request and ensure this is resolved promptly.
Again, we appreciate your feedback as it helps us improve our services. We hope to resolve this matter for you quickly and regain your trust.
Sincerely,
SlideGeeks
Marvelous help in getting account email…
Marvelous help in getting account email changed.
19 mai 2022
Avis spontané
Réponse de SlideGeeks
Hi,
Thanks for your feedback. We are glad to know that you like our services and our customer support team was able to resolve your request.
Regards
Geetika
I'm very happy to say that I got all…
I'm very happy to say that I got all solution from him, thank you 😊
23 avril 2022
Avis spontané
Réponse de SlideGeeks
Hi,
Thanks for your feedback. We are glad to know that you like our product and services.
Regards
Geetika
nice web
Easy to use. i will recommend to my collegue to use it for quick and easy use of ppt designs
.thanks
23 février 2022
Avis spontané
Réponse de SlideGeeks
Dear Customer,
Thank you for your kind words. We are glad to know that you like our products and services.
Regards
Geetika
No file extension, mislead about upgrades.
The slides don't have file extensions - how do you use them? I tried to upgrade from monthly to semi-annual since I used my 10 downloads thinking something was wrong with the files but the customer service rep gave me the runaround. Claimed he would give me a big discount but in reality he just took off what I already paid. Completely misleading.
23 février 2022
Avis spontané
Réponse de SlideGeeks
Hi,
We really apologize for the inconvenience. Can we set up a call to discuss the issues. Please share your contact details, time zone and the best time to call.
Awaiting your response.
Regards
Geetika
5-stars Tool!
Great tool to accelerate the development of documents. The design is 5-stars, the slides can also be customized and the templates offer is amazing!
15 février 2022
Avis spontané
Réponse de SlideGeeks
Dear Customer,
Thank you for your kind words. We are glad to know that you like our products and services.
Regards
Geetika
Réponse de SlideGeeks
Dear Customer,
Thank you for the lovely compliment. We are happy that you liked our products.
Regards
Geetika
Garry was excellent!
Garry was excellent! He walked me through the process, helped me to select the correct images and plans for my needs.
10 novembre 2021
Avis spontané
Réponse de SlideGeeks
Hi,
We are really grateful for you taking the time out and giving us your feedback. We strive to give our customers quality services. Thanks for the 5-star ratings.
Thanks
SlideTeam
Very professional and efficient
Very professional and efficient, answering customer request with target information
21 octobre 2021
Avis spontané
Réponse de SlideGeeks
Hi,
We are really grateful for you taking the time out and giving us your feedback. We strive to give our customers quality services. Thanks for the 5-star ratings.
Thanks
SlideGeeks
Jack Warner at slidegeeks gave me great support
I dealt with Jack Warner at slidegeeks. I created an account and lost my old downloads when my computer crashed. Jack helped me access my account and data. Their slide decks are superb. I'm a project manager , not a powerpoint guru, and the decks i chose really helped me to create some great presentations. I can highly recommend Jack and slide geeks. Paul Bremner - UK
30 septembre 2021
Avis spontané
Réponse de SlideGeeks
Dear Customer,
We are really grateful for you taking the time out and giving us your feedback. We strive to give our customers quality services. Thanks for the 5-star ratings.
Thanks
SlideGeeks
Excellent support over chat
Excellent support over chat, very quick and helpful.
27 septembre 2021
Avis spontané
Réponse de SlideGeeks
Hi,
Your positive feedback is highly valued. We are glad to know that you are happy with our products and 24/7 services.
Thanks
SlideGeeks
Great experience with SlideGeeks and…
Great experience with SlideGeeks and very nice helping. Thank you!!
20 septembre 2021
Avis spontané
Réponse de SlideGeeks
Dear Customer,
Your positive feedback is highly valued. We are glad to know that you are happy with our products and 24/7 services.
Thanks
SlideTeam
Garry
Garry was very thorough in his demo and explanation of the Slidegeek tools and templates available for each member level. I will be using the templates frequently and encourage others to sign up.
13 septembre 2021
Avis spontané
Réponse de SlideGeeks
Dear Customer
It is great to receive your 5-star rating. We are glad to help you out and looking forward to serving you in the future.
Thanks
SlideTeam
Wonderful customer experience
I come to know SlideGeeks as I punch in the keyword delivery report on google. I am surprise that there is a great report templates that I can download for free
I had a wonderful experience because I was assisted by the live chat who offer me help to find the right slide for me. that surely help me to lessen my time scrolling thru several templates
Thank you so much for making my life easy
15 juin 2021
Avis spontané
Réponse de SlideGeeks
Dear Jane,
Thank you for appreciating our services and taking out the time to post your wonderful review on this platform. We are happy to serve such great clients like you!
Regards,
SlideGeeks
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