Dealt with my complaint brilliantly. I ordered a car seat for my one year old. While being satisfied with the product I’m not happy with the delivery. The delivery wasn’t when it was suppose to... Voir plus
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Lisez les avis des autres
Before purchasing, I was able to speak with someone for some advice, which was really helpful. Friendly and great customer service.
I ordered a SnuzSurface Duo mattress after the product page appeared in searches for a SnuzKot mattress. The page had conflicting information. The title said 70 x 140cm, but the metadata referred... Voir plus
Wonderful, speedy delivery, within two days. Great communication through emails.Product was Wonderful. I am so impressed with your company, will definitely be using again. I will be recommending to al... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Smart Kid Store is a multi channel retailer that has been providing quality baby products since 2012.
Coordonnées de contact
4,1
Bien
398 avis
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amazing company very happy with…
amazing company very happy with everything I've ordered 😊
9 juin 2022
Great service fast delivery
8 juin 2022
Delighted with the Hauck Buggy I bought…
Delighted with the Hauck Buggy I bought for my grandson visiting. Wanted a lightweight one for ease and this ticks all the boxes. The basket below is a great size for carrying extras and it comes complete with a rain cover. Love the Winnie the Pooh design on the seat too.
Great communication from Smart Kids Store too. Kept me updated at all times regarding delivery. Fab service all round. Thank you so much. Highly recommended.
3 juin 2022
excellent website
excellent website, easy to use, clear delivery timescale, easy checkout with lots of pay later payment options, free gift also as we spend over £200
2 juin 2022
Avis spontané
Great price for obaby cot bed
Great price for obaby cot bed, delivered promptly and with free mattress protector.
30 mai 2022
Delivery was super quick!!
30 mai 2022
Avis spontané
excellent service thank you
28 mai 2022
False information about delivery
Unfortunately when I called costumer service been given false information about delivery time which lead me into cancellation of order and asking for a refund, plus due to not enough time to order item elsewhere i will have to use old stroller for my trip.
27 mai 2022
Réponse de Smart Kid Store
Hi Simona
Thank you for taking the time to post your review and we are sorry that you were not happy with the service. Having reviewed this and listened to the phone call you made we can confirm the following. This item is a pre-order for when it was due back into stock today. The availability date was shown on the front of the item page as the 27th May, there is then the delivery timescale. We can see that you phoned earlier in the week and were told that it was due back into stock in three days time, we understand that you understood this to be delivered to you in three days time. Please accept our apologies if there was any confusion.
Kind regards
The Customer Service Team
Pram universal adaptors
Second time I buy from this store and products, service and delivery is outstanding. Highly recommended.
23 mai 2022
Good experience really liking the many…
Good experience really liking the many different payment options at what is an expensive time
15 mai 2022
Avis spontané
No sound put batteries in and does not…
No sound put batteries in and does not work
Read a review on Argos and some one said the exact same thing
13 mai 2022
Réponse de Smart Kid Store
Dear Katie
Thank you for taking the time to post your review and we are sorry that you have an issue with your item. We really would encourgae you to contact our team at hello@smartkidstore.com so that we can resolve any issues.
Kind regards
The Customer Service Team
Excellent service kept me informed…
Excellent service kept me informed products excellent.
10 mai 2022
Last one. :( dissatisfied customer
Disappointed only in the fact I had ordered the cot bed that was the last one. And they wasn't fully satisfied to send out this one as it didn't meet there standards. And I fell in love with the cotbed as it fitted in with the theme of the room.
9 mai 2022
Brilliant service fast free delivery
7 mai 2022
Pretty good over all for a company I…
Pretty good over all for a company I found on the internet. Reasonable prices and normally quick delivery. The only reason I dropped a star is because the product I ordered was out of stock but they didn't really update me on its progress. Once I rang up and talked to a human (which is a lovely surprise) it was dispatched the following morning so good service.
3 mai 2022
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