I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... Voir plus
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Everything perfect, starting from booking, contact and event!!!! Well recommended!!! Definitely we will come back soon!!!
L'entreprise a répondu
Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.
Smartphoto advantages:
Écrit par l'entreprise
- Our goal: 100% customer satisfaction guarantee on our products
- If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
- smartbonus on all purchases
- Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
- smartservice - let us help you
- Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!
Coordonnées de contact
3,8
Bien
271 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Smartphoto
Hi Caroline,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Réponse de Smartphoto
Hi Carol,
Thank you for your review of the product.
I'm sorry to find that you are unhappy with the result of your order - I hope we were able to help you with this matter and find a solution. Thank you for taking your time to leave a review.
Best regards
Miia @smartphoto
Réponse de Smartphoto
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Réponse de Smartphoto
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Réponse de Smartphoto
Hi Christine,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
It was very fast…
Hello I am from Ecuador and I ordered a birthday calendar for my boyfriend in Belgium. It was very fast and my calendar really beautiful. My gift arrived before I expected. Thanks
18 avril 2024
Réponse de Smartphoto
Hi Karina,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
One of the best websites I found that was easy to edit my product and order! Fab quality and good price
6 mars 2024
Réponse de Smartphoto
Hi Laura!
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Warm regards
Miia @smartphoto
Réponse de Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
27 février 2024
Réponse de Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the product! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great website
Great website, loved the photo book we made for a birthday gift. Easy to use and great quality.
21 février 2024
Réponse de Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Personalised iPhone 7 case…
Ordered a personalised iPhone 7 case and I’m delighted with the results. Very good quality photo printing and good quality case. I will use again and will recommend.
19 février 2024
Réponse de Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the product! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Fantastic service and quality
Fantastic service and quality. The photos are exactly what I wanted, absolutely delighted with what I received. Great, reliable company!
12 février 2024
Réponse de Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Réponse de Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Réponse de Smartphoto
Hi Donella,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Delighted with my purchase
Delighted with my purchase, was super easy to upload photos from my phone and create my gift. Arrived quickly and delighted with the quality. Thanks!
17 janvier 2024
Réponse de Smartphoto
Hi Rachel,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Very pleased with my purchase
22 janvier 2024
Réponse de Smartphoto
Hi Joe,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Louis
I recently lost my doggy pal Louis and was looking for a way of having him close to me when I came upon this company. Reasonable price and came in good time. So much so that my husband wants one too
17 janvier 2024
Réponse de Smartphoto
Hi Ruth,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
16 janvier 2024
Réponse de Smartphoto
Hi Julia,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Need to improve the customer service
The order was delivered a lot later than promised so I didn’t have it in time for my friends going away party. I contacted the customer service team looking for an update and no one ever responded to my query so I was just left waiting. Not great customer service at all.
27 décembre 2023
Réponse de Smartphoto
Hi Laura,
I am so sorry to hear that you didn't get a response to your case, please contact us againg on contact@smartphoto.ie so that we can find out what has happened.
Best regards
Miia @smartphoto
Never Arrived!
Never Arrived!
No response from customer service beyond 'we received your email'
18 décembre 2023
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