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Noté 5 sur 5 étoiles

We had a great experience with Adam. He is professional and very open and honest in his approach, without any aggressive or pushy sale technique. We would definitely recommend him and his company fo... Voir plus

Noté 5 sur 5 étoiles

Smoothsale sold our property for a price we were happy with (as good as we would have sold via an estate agent) and Cam did everything he could to ensure we achieved that price. Yes we had some stress... Voir plus

Noté 5 sur 5 étoiles

We appointed SmoothSale following eight weeks on the market with a local specialist agent who were unsuccessful in selling our property. We were apprehensive at first as we hadn't heard of th... Voir plus

Noté 5 sur 5 étoiles

Everyone I dealt with at Smoothsale were friendly, helpful and made the process feel important to them. Ben who dealt with all the tough stuff was amazing, nothing was too much, he put 110% in to get... Voir plus

À propos de l'entreprise

  1. Investissements immobiliers
  2. aussi dans
  3. Agence immobilière
  4. Évaluateur immobilier
  5. Salle d'enchères immobilières
  6. Société de gestion immobilière

À propos de SmoothSale

Écrit par l'entreprise

Get An Instant Cash Offer

Have you been looking at different ways to secure a fast house sale? Do you want a great price on your home without the stress of the open market? Would you like a chain-free property sale? In that case, you’re in the right place! SmoothSale are one of the UK’s leading cash house buyers, meaning we have the funds to buy your home today. Click above to receive a free no obligation Cash Offer for your property.

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4,8

Excellent

TrustScore 5 sur 5

396 avis

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4,8

Tous les avis

(396)

92 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Unreliable, misleading

Despite filling in the on-line form with ALL details including the price of our property, (the website does not mention a price limit... even when you fill your property price in) AND having a telephone conversation with one of their 'Property Specialists' followed by an email saying the following..... Enclosing your Cash offer.... I am pleased to be able to offer you a cash price of £xxxxxx when we rang back to accept we were told that the necessary forms would be emailed in 3 or 4 mins. 24 hours later, nothing had arrived. Phoned again, the two people I had dealt with by then were not available, yet another person would ring me .... he did.claimed to be the MD after saying one of the Directors. To tell me the first person had made a mistake... he was quite new and they did not buy property at our price level. ....this new person according to LinkedIn had been there almost 18 months! So having raised our hopes, and given us confidence to start talking to a vendors agent for our next property, we were just told the above and that was it! Sorry...nothing else. After a heated conversation we were offered 'a few hundred pounds' by way of apology, as long as we didn't leave a bad review. I would never touch this company again. No confidence in them whatsoever.

15 octobre 2024
Avis spontané
Logo de SmoothSale

Réponse de SmoothSale

Dear Mr Lawry,
First of all, a sincere apology for the mistake we made. You contacted us via our web form for an offer on your property. A beautiful detached 6 bedroom house on the market for £1.4million.
One of the property specialists Charles contacted you on Friday 11th October to discuss the property and our services, explaining the percentages of market value that we offer, and worked this out with you based on your listing price and emailed this over to you, explaining this was subject to valuations and a legal check. The call lasted 7 minutes.
You then came back to us after the weekend to accept the offer, we immediately picked up on the mistake that had been made being that the property is too high value (£1.4 million), apologised about this along with offering you a goodwill gesture as an apology for your time taken.
It was clear from the email that was sent (and surely by the fact the call lasted 7 minutes) that this was an indicative figure and was not set in stone.
I think it's reasonable to say nobody can buy a £1.4 million property based on a 7 minute phone call.
I’m sorry this has caused you to have such a disappointing experience with us but do stand by the fact this was a genuine mistake that we tried our best to resolve.
Best of luck with your property sale moving forward and thank you for the opportunity.

Noté 5 sur 5 étoiles

Whenever I phoned up the person on the…

Whenever I phoned up the person on the other end was always kind, friendly and helpful. I want to thank Dan and Sophie for always going the extra mile snd delivery the personal touch and also to the team working with them, thank you for being so fantastic 😀

1 juin 2024
Avis spontané
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Réponse de SmoothSale

Thank you very much for your kind words about Dan and Sophie. We are glad to hear they went the extra mile for you! Thank you so much for the opportunity. We will be sure to bring this great feedback up with Dan, Sophie and the rest of the team.

Noté 5 sur 5 étoiles

Eimeren helped me to sell my property

Eimeren helped me to sell my property - I can’t thank her enough. The service she provided was amazing as she set everything up for me and answered any questions I had. I would definitely recommend smooth sale for a quick and efficient service when selling.

4 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Thank you!

Extremely happy with the service I have received from all the team at SmoothSale. We have been dealing primarily with Amy, who has handled everything quickly and made the whole process much less stressful. Thank you to you all.

20 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service from Ryan at…

Fantastic service from Ryan at Smoothsale. I was initially a little hesitant to go down this route, but I had 2 sales fall through and needed to get things moving quickly. I did a bit of research online and found Smoothsale, made an enquiry and was contacted by Ryan. We had a discussion about my property and he assured me that he could help - he was right. The process was explained clearly and I was told upfront about how everything worked. Once I had been through the particulars with the team we completed shortly after and thankfully I managed to keep my onward purchase. Really pleased I went with Smoothsale, a big thanks to Ryan and the team for helping me out!

8 octobre 2024
Noté 5 sur 5 étoiles

Straight forward

I found Smoothsale to be very straight forward and direct. In the initial negotiation there were no games or deceptions, everything was transparent and that encouraged me to go forward. I dealt mainly with Dan, but found all the team to be aware & informed and helpful when I telephoned in. The sales progression was regular and useful and helped things along. I recommend.

30 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Gratitude

From the start of this process I have been treated with efficiency and respect, thank you Amy! Your advice and help has been invaluable.

19 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I am writing this review in regards to…

I am writing this review in regards to my recent experience with buying my first ever home. Eimeren helped me so much answering all my questions which were a lot and aided in smoothing the whole process over. I am very specific with what I want and the details are very important and she knew exactly what I needed for my first home. My experience with smoothsale has been great and would recommend them for anyone wanting a quick sale

27 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service!! Amazing company

What a fantastic company this is , Ben O’Brien was outstanding in helping me sell my inherited flat ,. It was an extremely difficult and complex sale , and Ben guided me through it with as much ease as possible , he was respectful, knowledgeable , and patient and was a calming influence when I was getting stressed he made something almost unsaleable into something saleable and saved my sanity more than once ! Thankyou Ben for everything, keep up the good work!

17 octobre 2024
Avis spontané
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Réponse de SmoothSale

Thank you so much Bernadette. We understand property is never straight forward but would also like to take the opportunity to thank you for your assistance in this. We are glad Ben was able to help navigate through this and get the sale completed.

All the best
Jack

Noté 5 sur 5 étoiles

A special mention to Eimeren

A special mention to Eimeren, she’s been amazing during my purchase process. Looking forward to my next purchase and working with Eimeren again.

18 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fabulous service

Fabulous service
I was so thankful to have Eimeren from smoothsale helping with the sale of my property. She was patient, kind and always went the extra mile to make sure I was happy. I would definitely recommend smoothsale to anyone looking to sell their property, I have been so impressed.

18 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Special mention to Rob and Adam

Special mention to Rob and Adam.

Went through investor marketing with smooth sale.

They managed to secure a buyer for my property within 6 weeks and just completed last week.

I can’t complain at all. I was a bit skeptical at first but they have been a delight to deal with and made this such a stress free sale.

20 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

The clue is in the name! Excellent work!!

I recently sold my property through Smooth Sale, and the experience was fantastic from start to finish! The process was incredibly smooth, just as the name suggests. The team was professional, efficient, and always kept me in the loop. They handled everything with care and attention, making what can be a stressful process feel effortless. I was especially impressed with how quickly everything was completed, and I felt confident every step of the way. If you're looking for a hassle-free way to sell your property, I highly recommend Smooth Sale!

11 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Smooth Sale - Sophie is Great!

Sophie did a fantastic job getting the sale completed. She maintained regular communication and was incredibly thorough, to ensure the whole process was clear and stress free.
Thank you so much Sophie!

9 octobre 2024
Avis spontané

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