Snowgoose Avis 

1 502
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

100 St Georges Terrace ordered 20 cherry , baci chocolate and Chandon boxes for our VIP tenants for Christmas 2020 and what a hit they were. We immediately placed our order for 2021 as th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff were excellent in assisting us to send out these hampers to multiple addresses to our Board members. The goods were fresh and delicious. There is something in the box for everyone to enjoy. Than... Voir plus

Noté 5 sur 5 étoiles

We have used Snowgoose for quite a few years now as a sign of appreciation to our best customers. We have never heard a bad word about the quality of your product which has to the best of my knowled... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband and I live overseas and found your site in searching for a very practical gift for a loved one going through chemotherapy. The hamper arrived on schedule despite our loved one living in th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de cadeaux
  2. Fournisseur de produits alimentaires
  3. Magasin d'articles de loisirs

Informations provenant de diverses sources externes

At Snowgoose, we believe in surprising, delighting and making someone feel special in an unforgettable way. We guarantee to captivate the senses and delight the taste buds with the finest, freshest produce from Australia’s top growers and artisan providores, all exquisitely presented in our signature wooden boxes. We believe that in this busy, crazy world, people need to feel cherished with a gift of taste that helps them slow down for a moment… to pause and indulge in life’s simple luxuries.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,7

Tous les avis

(1 502)

32 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thank you

Excellent customer service and great packaging
Shirley

18 février 2021
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Réponse de Snowgoose

Thank you, Shirley, for your feedback!

Noté 5 sur 5 étoiles

Prompt, delicious delivery.

The delivery was prompt as promised and the contents of the mixed fruit box were colourful, fresh and delicious. My 85 year old aunt was delighted with her birthday gift. I'm a long way away, so this was a great solution. Thank you!

18 février 2021
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Réponse de Snowgoose

Thank you, Christine, for your feedback! We are pleased that your 85 year old aunt was delighted with your thoughtful gift!

Noté 3 sur 5 étoiles

I like Snowgoose and so far I bought…

I like Snowgoose and so far I bought only fruit hampers online.
The last purchase I did, I didn't know if the other party had received the hamper as I didn't received any mail or message to say it was delivered, so I had to ask the third party if they actually received a fruit hamper from me.
It would be nice in future if Snowgoose can send a message to say it has been delivered so I am aware.
Thank you.
Coney

18 février 2021
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Réponse de Snowgoose

Thank you Gim, for your feedback. We are working with our courier partners to add a tracking functionality to our service.

Noté 1 sur 5 étoiles

Complete rip off

Dreadful. The cost of the hamper was not insignificant and when it arrived was utterly underwhelming. I imagine the cost of the minimal fruit that came in the box was well well below what I paid. It really was quite shockingly bad. Do not purchase these fruit boxes it’s a total rip off.

18 février 2021
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Réponse de Snowgoose

Thank you for your feedback, Nick.

Noté 5 sur 5 étoiles

Fruit basket was exactly as advertised…

Fruit basket was exactly as advertised and delivered promptly. Included cheese, chocolate and wine. Very nicely out together. Quality fruit and cheeses. Was very much enjoyed. Would definitely order from snowgoose again and recommend to others.

18 février 2021
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Réponse de Snowgoose

Thank you, Debra, for your feedback. We are pleased that your recipient enjoyed your thoughtful gift. We appreciate your recommendation and look forward to helping you with your gifting needs in future.

Noté 5 sur 5 étoiles

The Hamper was delivered in a very…

The Hamper was delivered in a very timely manner and according to the recipient the produce and presentation was very good

18 février 2021
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Réponse de Snowgoose

Thank you Lyn for your feedback. We are happy that your recipient was pleased with your thoughtful gift!

Noté 3 sur 5 étoiles

Not meet my expectation

Not meet my expectation. The size and item include in the fruit box not as prestable as I thought. It doesn't look like a generous gift for the amount of money spent on it.

18 février 2021
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Réponse de Snowgoose

Thank you for your feedback.

Noté 5 sur 5 étoiles

Great service

Great service
Reliable
And wonderful produce

18 février 2021
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Réponse de Snowgoose

Thank you Liza!

Noté 5 sur 5 étoiles

Beautiful gift

Such a beautiful gift for new mum, dad and Bub. Beautiful selection of quality items.

18 février 2021
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Réponse de Snowgoose

Thank you for your feedback Mel!

Noté 5 sur 5 étoiles

The fruit baskets have been impeccable

The fruit baskets have been impeccable, fruit fresh and a great variety. The people who received them gave wonderful feedback about the condition and variety of fruit included. Thank you.

18 février 2021
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Réponse de Snowgoose

Thank you Cherylanne for your feedback!

Noté 5 sur 5 étoiles

Website was easy to use

Website was easy to use. Order was delivered early morning not end of day like some other companies. The products and fruit were excellent and perfect which is always a concern. Recipient was over the moon.

18 février 2021
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Réponse de Snowgoose

Thank you for your feedback! We are pleased that your recipient was over the moon with your thoughtful gift.

Noté 5 sur 5 étoiles

Beautiful Crate and Timely Arrival

My husband and I live overseas and found your site in searching for a very practical gift for a loved one going through chemotherapy. The hamper arrived on schedule despite our loved one living in the outskirts of Melbourne. She was very pleased with the quality of the products including the beautiful crate that the fruits and juice came with. Thank you so much and we will definitely be repeat customers.

2 février 2021
Avis spontané
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Réponse de Snowgoose

Thank you Riccinni for your feedback! We are so pleased that you were able to bring joy to your loved one in their difficult time. We look forward to assisting you with your gifting needs in future.

Noté 2 sur 5 étoiles

I explained that the recipient was a…

I explained that the recipient was a worker at a hospital, I gave the area and phone number of recipient. I asked for the delivery to take place before a certain time and was assured it would happen otherwise I was changing the day of delivery.
It has not arrived!!
Very disappointing.

19 janvier 2021
Avis spontané
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Réponse de Snowgoose

Apologies for your disappointing experience.

Noté 5 sur 5 étoiles

Snowgoose flies east to west

I would like to thank Snowgoose for delivering fresh fruit hampers on both sides of our continent. Not having seen my daughter since last Christmas due to the pandemic and subequent early border closures in WA, this seemed like a perfect reminder of past summers and better times. Both hampers were delivered on the promised dates and recipients told me they were thrilled with the fruit boxes. Thanks to Snowgoose, as it flies across borders regardless of the pandemic.

23 décembre 2020
Avis spontané
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Réponse de Snowgoose

Thank you Vanessa for your feedback!

Noté 2 sur 5 étoiles

I would not recommend if you live outside of a city.

If you live in a regional area I would not recommend Snowgoose if you would like fresh cherries, despite their claims on the website. They may be tasty and picked and sent from their farm in a timely manner but their method of delivery to regional areas within their stated delivery scope is below standard. My gift of cherries were left at local post office over a weekend by their chosen courier with no attempt at delivery to the doorstep, which I had paid for. This is the second unsatisfactory experience with Snowgoose's delivery, again with cherries gifted to me 4 weeks ago arriving late and hot. I won't be recommending or gifting from Snowgoose again.

22 décembre 2020
Avis spontané
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Réponse de Snowgoose

Thank you Kym for your feedback.

Noté 2 sur 5 étoiles

Not as per advertised

My sister received the hamper we ordered. Whilst it arrived as per scheduled, I have to say the hamper is a bit underwhelming compared to what was advertised on the website. I understand there will always be variances but in this case, I think the variances are worth mentioning. Strawberries and cherries are in season and one would expect this would be included in hampers going out at this time of the year. We even ordered the large box. It definitely was not packed as per photo on the website.

22 décembre 2020
Avis spontané
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Réponse de Snowgoose

Thank you Su Jin Yap for your feedback.

Noté 5 sur 5 étoiles

Thank you Snowgoose

Thank you Snowgoose....one of your beautiful boxes was just delivered to our son & daughter in law in Melbourne. They are beyond thrilled & so am I after seeing the photo they sent.
So glad I made such a good choice in using your company.
Merry Christmas

21 décembre 2020
Avis spontané
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Réponse de Snowgoose

Thank you Margaret! We are glad that your son and daughter-in-law were thrilled with your thoughtful gift!

Noté 5 sur 5 étoiles

Good service

I would highly recommend this company. I have used them twice recently, and both times the hamper arrived on time and without a problem. The fruit was high quality.

18 décembre 2020
Avis spontané
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Réponse de Snowgoose

Thank Anna! We appreciate your recommendation.

Noté 5 sur 5 étoiles

Great customer service

I have used snowgoose a couple of times and their hampers are always wonderful. Recently I wrote the wrong address on the online order form and when I called them to fix the issue they were excellent. I was impressed at the level of commitment shown to my issue. The customer service representative I spoke to was thorough and persistent. She never focussed on my mistake only what could be done to fix it. She was completely solution-oriented the whole time. The next day my package arrived to the correct destination in perfect condition. I'm a happy customer!

15 décembre 2020
Avis spontané
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Réponse de Snowgoose

Thank you Elizabeth for your feedback. Our customer service team loves happy customers and that's why does all it can make them happy! :)

Noté 1 sur 5 étoiles

I ordered a hamper last year for my…

I ordered a hamper last year for my inlaws and they forgot to put the champagne in the hamper.. this year i thought give them another go.. my sisters anniversary, ordered in advance and understanding the 1-2 day delay on their website. Result - delay of a week and mouldy cherries. This is meant yo be what they specialise in.. hampers! Epic Fail!

9 décembre 2020
Avis spontané
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Réponse de Snowgoose

Apologies for a disappointing experience, Kelly!

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