Snowgoose Avis 

1 502
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

100 St Georges Terrace ordered 20 cherry , baci chocolate and Chandon boxes for our VIP tenants for Christmas 2020 and what a hit they were. We immediately placed our order for 2021 as th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff were excellent in assisting us to send out these hampers to multiple addresses to our Board members. The goods were fresh and delicious. There is something in the box for everyone to enjoy. Than... Voir plus

Noté 5 sur 5 étoiles

We have used Snowgoose for quite a few years now as a sign of appreciation to our best customers. We have never heard a bad word about the quality of your product which has to the best of my knowled... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband and I live overseas and found your site in searching for a very practical gift for a loved one going through chemotherapy. The hamper arrived on schedule despite our loved one living in th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de cadeaux
  2. Fournisseur de produits alimentaires
  3. Magasin d'articles de loisirs

Informations provenant de diverses sources externes

At Snowgoose, we believe in surprising, delighting and making someone feel special in an unforgettable way. We guarantee to captivate the senses and delight the taste buds with the finest, freshest produce from Australia’s top growers and artisan providores, all exquisitely presented in our signature wooden boxes. We believe that in this busy, crazy world, people need to feel cherished with a gift of taste that helps them slow down for a moment… to pause and indulge in life’s simple luxuries.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,7

Tous les avis

(1 502)

32 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I am so pleased with the service and…

I am so pleased with the service and delivery from Snowgoose. I have ordered from this company twice and both times you guy's have done an amazing job. The fruit and cheese were very fresh and delicious. The complements I got was so overwhelming and it thanks to you guy's who deliver with professionalism and care. Keep up the great work. Well done.

4 mars 2021
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Réponse de Snowgoose

What an amazing feedback, Silvia! Thank you!

Noté 5 sur 5 étoiles

Beautiful gift to give

Beautiful packaged, delicious content.
Made my recipient feel special

22 février 2021
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Réponse de Snowgoose

Thank you, Tineke! We are pleased that we could help you make your recipient feel special.

Noté 5 sur 5 étoiles

I’ll be back!

I have written a review before for these guys. Top quality and their hampers are a delight to the receiver. I have used them several times now.

22 février 2021
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Réponse de Snowgoose

Thank you Robyn for your feedback and continued support! We can't wait for you to be back.

Noté 5 sur 5 étoiles

Excellent service and top quality…

Excellent service and top quality products, always a delight to receive or to send as a gift. Thank you Snowgoose.

22 février 2021
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Réponse de Snowgoose

Thank you, Lynne, for your feedback!

Noté 5 sur 5 étoiles

Lovely produce

Lovely produce, beautifully presented

22 février 2021
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Réponse de Snowgoose

Thank you Bryony!

Noté 5 sur 5 étoiles

We have used Snowgoose for quite a few…

We have used Snowgoose for quite a few years now as a sign of appreciation to our best customers. We have never heard a bad word about the quality of your product which has to the best of my knowledge always been excellent.
Setting up our order is a large task that I doubt we could do in time without the great help of Rod Vergara who is excellent in the service he provides.
We like providing our clients with a healthy, quality product that can be shared with the whole office. We hope to be customers of yours well into the future

22 février 2021
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Réponse de Snowgoose

Thank you, Brian for your feedback. We appreciate your continued support. We look forward to having you as our customer well into the future.

Noté 5 sur 5 étoiles

Rather than Flowers

I have used Snowgoose several times for our staff and it is great to find something to send other than flowers and to be able to provide fresh fruit which can be shared among their family unit was greatly appreciated.
Received photos of the hampers delivered and the fruits look perfect but most of all the feedback from the recipients has been on how fresh and full of flavour each item was.

22 février 2021
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Réponse de Snowgoose

Thank you, Alexandra, for your feedback! We are pleased to be able to help you show your appreciation to your staff.

Noté 5 sur 5 étoiles

This was a gift for my nice who had had…

This was a gift for my nice who had had a difficult birth. It was the perfect gift fresh beautiful fruit for the whole family to enjoy. It was very much appreciated.

22 février 2021
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Réponse de Snowgoose

Thank you, Margaret, for your feedback!

Noté 5 sur 5 étoiles

Best produce and presentation in a box!

Always love the quality of produce and presentation of snowgoose boxes. Every person I’ve sent one too also feels the love of each box so extra brownie points there too ;) Thank you

22 février 2021
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Réponse de Snowgoose

Thank you, Annabelle, for your feedback!

Noté 5 sur 5 étoiles

All round good service

All round good service, the lady I spoke to on the phone helped me and with what I needed and was very professional when I was stressed out, I would like to thank her for helping me.

22 février 2021
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Réponse de Snowgoose

Thank you, Kitty, for your feedback!

Noté 5 sur 5 étoiles

The hampers were always received in…

The hampers were always received in excellent condition with beautiful produce
Clients were impressed as well as family members who received hampers as well

22 février 2021
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Réponse de Snowgoose

Thank you, Karl, for your feedback! We are pleased that your clients were impressed with your gift.

Noté 2 sur 5 étoiles

Lost loyal customer

I had been a loyal happy customer for many years but was extremely disappointed with my last order. The order was misfiled and therefore not delivered and would not have been if I didn’t email to ask why. I was told I would be called and offered compensation. I do not think the delivered basket was as good as the pictured sample on the website and apart from a sincere apology no compensation either was offered. As this was a gift for my new granddaughter I was upset at its Long delay. I am not one to expect any recompense but it should not be offered if it’s going to be ignored.

Edit: Thank you to Jo and the team for the prompt and professional way you handled my delivery concerns. My faith is restored and I will continue to use this service in the future for gifting beautiful hampers.

21 février 2021
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Réponse de Snowgoose

Thank you Debra for taking time to chat with Jo. I hope we were able to resolve the issue to your satisfaction. Hope you will give us a chance to redeem ourselves.

Noté 3 sur 5 étoiles

I was somewhat disappointed when the…

I was somewhat disappointed when the fruit box arrived at my friends. I purchased the $99 box of fruit for a special occasion. I expected it to look like the pictured displayed online that shows many pieces of fruit. The $99 dollar box only has 14 pieces of fruit and looks very different to the picture online. It looks incomplete! I now know that the picture on line is for the large box which is more expensive. I think it’s important for Snowgoose to show the customer exactly what they are getting for their money. We shouldn’t have to worry about looking for the fine print.

18 février 2021
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Réponse de Snowgoose

Thank you Claire for your feedback.

Noté 2 sur 5 étoiles

Really excited to send this hamper to…

Really excited to send this hamper to my grieving friend , but when he reviewed it , it was nothing like the photo I purchased. It totally gutted me as I knew what he was going through after losing his son . Kind regards Steven F.

18 février 2021
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Réponse de Snowgoose

I am so sorry that you were disappointed with your experience with Snowgoose.

Noté 3 sur 5 étoiles

Staff generally tried to be helpful

Staff generally tried to be helpful, (standard) Requested particular fruit e.g. Mangoes and Lychees (3rd week of January 2021) but was told not in season however these fruit are available in Coles, Woolworths various Fruit shops, markets etc. Getting towards 3rd week of FEB, these fruit are still available in the supermarkets. Was told it would be quality fruit and they will do all possible best fruit.
Delivery did not arrive till late in the afternoon. Was of the impression that if this order was not followed up several times with Snowgoose, it possible delivery would not have arrived in time for the 96th year old recipient. The response was "trying to find a driver". (?) This was 4.30 p.m. Sydney time.
Quality of fruit on arrival is fine but nothing special or super fresh.
Basic every day fruit, e.g. apple, orange, pear, avocado etc. Ordinary for the price you pay.
Just felt when a special request is made, "Customer Service", it would be nice if an effort is made. Having to follow up when delivery not received late in the afternoon break one's confidence !

18 février 2021
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Réponse de Snowgoose

Thank you Letti, for your feedback. We are sorry that your experience with Snowgoose was not up to your expectations.

Noté 5 sur 5 étoiles

Wonderfully pleased!

We ordered a box for some friends. It was gorgeous and looked just like the picture! The fruit was ripe and Champagne delicious.

18 février 2021
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Réponse de Snowgoose

Thank you, Kevin, for your feedback!

Noté 5 sur 5 étoiles

Special gift for special people

I have sent many boxes to friends and family over the years and it is always received with a “wow what a lovely box we received “ people love them and feel very spoilt. the products are of high standard, fresh and beautifully presented. Thank you snow goose. I recently sent a box to a young family

18 février 2021
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Réponse de Snowgoose

Thank you Gabriele, for your feedback! We appreciate your continued support.

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