Snowminds Avis 

581
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Did the New Zealand programme. Everything went very well, from the accomodation to the transportation but specially the training. We had more than 7 weeks of training on the snow with some of the best... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Snowminds har gjort et godt stykke arbejde med at finde et Chalet i Verbier som passer til mine behov. Det administrative var der styr på og det gik som smurt. Kundeservice var i top og de kunne sva... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very well organized snow trip in Dorfgastein. Julia and Celina, two amazing young people, were there as team leaders and taken care that all went accordingly and paid attention for each detail.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jeg synes, at Snowminds gjorde hele rejsen både nem og tryg. Jeg rejste alene, men det var virkelig fedt at være på Snowminds-kursus, fordi man hurtigt lærte mange nye mennesker at kende. Jeg tog... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence d'excursions
  4. Agence de tourisme sportif
  5. Agence de voyages
  6. Vacances au ski

Écrit par l'entreprise

Snowminds offers ski instructor and snowboard instructor courses with paid job placement for a season at destinations around the world. We offer various experiences, from extensive Level 1 + 2 instructor courses to intensive 2-week courses which gives you quick access to the job as an instructor. In addition, we also offer ski camps for those looking to enjoy skiing or snowboarding without the focus on becoming an instructor. Are you looking to explore skiing and snowboarding all over the world, Snowminds can help you become an instructor or simply experience unforgettable ski trips in locations such as Japan, Canada, Austria, Norway, Spain, Switzerland, and New Zealand. We are based in Copenhagen, Denmark.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

581 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(581)

77 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beginner Ski Camp Austria

It was one of the best trips I’ve been on - great organisation, awesome people, helpful team leaders. Special shoutout to Liva for all her help with my boot fitting issues (she had to take me to another town to find a boot that fit).
We were also quite lucky with the snow conditions

10 janvier 2026
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hey Yuliia!
Thank you very much for your Feedback. I am so happy to hear you enjoyed your time with us and the other campers so much. 😍 I can only agree with you, Liva is just awesome!!
We really hope to see you again soon on another camp with us. ❄️
All the best, Julia and the rest of the Snowminds Team

Noté 5 sur 5 étoiles

Amazing experience and support from Sophie

I did the level 1 course on Rusutsu. The experience was incredible and would recommend to anyone (particularly those who just finished school or university). However, my experience would not have been nearly as good without Sophie at Snowminds as she has helped me with countless inquiries I have had, such as having calls with my family and I before committing to the experience, responding quickly and informatively to all my emails, advising me on how to ship my ski equipment back home, and so much more. Thanks Snowminds and Sophie.

23 novembre 2025
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hey Nat!

You are an absolute legend. We are so lucky to have you out there representing Snowminds in the world!

Thank you so much for your incredibly kind words. It really means a lot that you took the time to share your experience. I am so happy to hear that Rusutsu was everything you hoped for and more. That is exactly what we want for every instructor who heads out on a season.

It was a pleasure supporting you and your family throughout the process, and I am always here if you need anything going forward.

Keep making the most of it and enjoying every moment.

Warmest wishes,
Sophie, Team Snowminds

Noté 5 sur 5 étoiles

Outstanding support in creating a once in a lifetime experience.

Our son is currently instructing in Whistler and thanks to all the wonderful people at Snowminds it was a pretty easy process in getting him there. Their knowledge of the industry, obtaining visas, organising instructor interviews, flights, accommodation, bank account….the list is endless! We recently visited him and were so thrilled for him with the lifetime friendships he has made with the boys he is living with. They have plans to meet up after the season and even travel together. A great experience for him living with so many different nationalities. We would highly recommended anyone to Snowminds. Brilliant service and continuous support.

27 février 2026
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hi Bec!
Thank you so much for your incredibly kind message, it really means a lot to us. You’ve captured the Snowminds essence perfectly!

It makes us so happy to hear that your son is having such a great experience in Whistler, both professionally and personally. The friendships, the shared house, the mix of nationalities, it's exactly the kind of lifelong experience we hope every instructor gains from their season.

Thank you as well for your recommendation and trust in us. We’re so grateful to have families like yours as part of the Snowminds community.

Warmest wishes,
Sophie, Team Snowminds

Noté 5 sur 5 étoiles

Har været en uge i Tokyo efterfulgt af…

Har været en uge i Tokyo efterfulgt af en uge på ski i NIseko med Snowminds som rejsearrangør. Turen har været rigtig godt tilrettelagt af Snowminds og de udfordringer der opstod undervejs løste de med stor tilfredshed. På baggrund af mine oplevelser vil jeg klart anbefale Snowminds.

1 février 2026
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Fantastisk! Tusind tak for at have givet dig tid til at dele din oplevelse :) Vi er glade for, at både Tokyo og Niseko levede op til forventningerne!

Mvh. Andreas, Team Snowminds

Noté 5 sur 5 étoiles

The snowboard camp was a lot of fun

The snowboard camp was a lot of fun. Great people, well organized and pro instructors. The terrain was amazing though we didn't have a lot of new show. Also a lot of fun activities outside of the snowboarding.

31 janvier 2026
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hej Henrik!

We are so happy to hear you had such a great time in Dorfgastein with us - thank you for sharing this! 🌟 It has been great having you and I am looking forward to welcoming you on our next camp soon.

All the best, Julia and the rest of the Team

Noté 5 sur 5 étoiles

Great experience

snowminds arranged a great course, but even more importantly a great experience. It can definitely be recommended to everyone.

9 janvier 2026
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hej Aksel!

Thank you so much! 🌟
I am glad you enjoyed your time in Dorfgastein with us so much and happy to hear you also have a great time at your ski school. I hope you have the best season.❄️

All the best, Julia and the rest of the Snowminds Team

Noté 5 sur 5 étoiles

het was heel leuk en leerzaam!

16 janvier 2026
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hey Willine,

Dankjewel voor het delen van je ervaring!
Het was enorm leuk om je bij ons op de opleiding te hebben, hoewel je alles op vrij korte termijn hebt geregeld via ons, vinden we het leuk om te zien dat je ook bij je skischool zoveel plezier hebt!

Geniet nog van je seizoen! ✌🏻

Groetjes,
Joost en team Snowminds

Noté 5 sur 5 étoiles

Fantastisk 3 ugers skicamp

Fantastisk 3 ugers skicamp med Snowminds. Super professionelt, men stadig meget personligt og nærværende. Alt var velorganiseret, og oplevelsen var god hele vejen igennem. Kan klart anbefales.

9 janvier 2026
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hej Ibi!

Thank you so much for your kind words. It was great having you on our camps and we hope to see you on one of our camps or courses again in the future. 😍

All the best, Julia and the rest of the Snowminds Team

Noté 5 sur 5 étoiles

Lovely skiing trip and lessons

Lovely skiing trip and lessons to improve. All possible thanks to good management off Snowminds ambassadors!

9 janvier 2026
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hey Tim,

Het was onwijs leuk om je erbij te hebben op ons camp in januari!
Ik ben blij om te lezen dat je terugkijkt op een top tijd en ik hoop dan ook van harte dat we jou nog een keer mogen verwelkomen op ons camp in de toekomst!

Groetjes,
Joost - team Snowminds

Noté 5 sur 5 étoiles

Great organisation with very kind and…

Great organisation with very kind and helpful people

31 janvier 2026
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Thank you so much for these kind words!
We really appreciate that you chose us for your trip/season!

Joost - team Snowminds

Noté 5 sur 5 étoiles

Best best camp to experience the snow and meet new friends

Honestly had the best time on this camp. I did 2 week learn to snowboard camp. It was so well organised from when I arrived to when I departed. Lots of fun on the mountain and Snowminds even helped me switch from snowboarding to skiing. I’ve recommended it already to heaps of people in London if you want to learn or experience the all mountain/ off piste. Everyone had a great time. Shout out to Liva who really helped run the show and making sure everyone was maximising their experience and was where they wanted to be, games etc. All these camps need a Liva!

10 janvier 2026
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hey Rob!

First of all: we agree that all these camps need a Liva!
But we also would love to have a lot of Robs on our camps haha. It has been a good time having you around.

But above all we are happy to read that you have enjoyed both the snowboarding as well as the skiing on this camp!

We love to see you again in the future and perhaps together with those that you recommended us to!

All the best,

Joost - team Snowminds

Noté 5 sur 5 étoiles

If you’re thinking of booking, just do it!!!

What a fantastic trip and course! I did the 1 week technical ski camp to learn proper technique after years of being self taught!

I learnt how to do short turns, long turns and pole plant. Along with J turns and carving drills! My skiing became wayyy better in such a short space of time!

I had never been on a solo trip before, as I’m a bit nervous. I was made to feel at home within moments of arriving, everyone was so lovely. I made new friends for life, and can’t recommend this more if you want to refine your skill, or learn to ski or snowboard. There’s something for everyone, and you’re made to feel right at home!

Unfortunately, I suffer a bad skiing injury, which resulted in surgery 2 days later. ACL reconstruction using hamstring graft, MCL avulsion and rupture and meniscus tear. Liva the team leader went above and beyond to help me, and I don’t know what I would have done without her. The whole team were so supportive and super helpful to make this bad situation way less stressful and easier. I felt so much more at ease!

Thank you for everything!!

10 janvier 2026
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hi Mikaela,

Thank you so so much for your kind words and that even though you have gotten a bad injury you can look back on having a great time with us on snow.

We appreciate that you highlighted how warm of a welcome it has been and that even though you were traveling solo, this has been an amazing experience for you and that you got to know so many lovely people.

You were an absolute joy to have on the camp and we would love to welcome you again after a hopefully quick recovery of your knee.

All the best from Liva and kind regards from our entire team!

Joost - team Snowminds

Noté 5 sur 5 étoiles

An unforgettable experience

Snowminds gave our daughter an unforgettable experience. The guidance was very professional, even when things didn't go as planned.

27 décembre 2025
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Beste Hans,

Dankjewel voor de mooie woorden! Ik ben onwijs blij dat we voor jouw dochter zo'n mooie tijd hebben kunnen organiseren. We zijn enorm blij dat jullie het vertrouwen in ons hebben gegeven om er een mooi seizoen van te maken voor haar.

Hartelijke groet,

Joost - team Snowminds

Dear Hans,

Thank you for your kind words! I am so happy that we were able to organise such a wonderful time for your daughter. We are delighted that you placed your trust in us to make it a great season for her.

Warm regards,

Joost - team Snowminds

Noté 2 sur 5 étoiles

Snowminds uppgav att de skulle ordna…

Snowminds uppgav att de skulle ordna transport mellan Kaprun och Sölden.

I praktiken innebar detta att de köpte biljetter till kommunaltrafik med 5–7 byten, trots att resenärerna är unga, reste på egen hand och hade skidutrustning och bagage.

När vi påtalade att detta inte är en rimlig tolkning av ”ordnad transport” och bad om en mer fungerande lösning, vägrade Snowminds att hjälpa till eller erbjuda alternativ.

De hänvisar konsekvent till sina villkor, men servicenivån och kommunikationen inför resan skapar helt andra förväntningar.

Jag rekommenderar starkt att framtida kunder kräver tydlig och skriftlig information om vad ”ordnad transport” faktiskt innebär innan bokning.

Väldigt besviken på Snowmainds, det känns väldigt oseriöst.

12 décembre 2025
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Dear Cathrine,

First of all, I am sorry to hear about your frustration regarding the transportation for the girls. You are right that arranged transport is included in your daughters’ bookings with us, as it is for all participants on our courses in Austria. As communicated both in writing and verbally prior to the course, arranged transport can consist of public buses, trains, taxis, or pick-up arranged by the ski schools, depending on the destination and course location.

While we always aim to make these journeys as comfortable and manageable as possible, in some cases the transport may include changes along the way. We appreciate your feedback and will take it seriously, as it highlights the importance of being even clearer in how we communicate what arranged transport can involve.

With that being said, I would also like to clarify that the group was never intended to make 5–7 changes during their journey. The original booking involved three planned changes (Zell am See, Wörgl, and Ötztal Bahnhof). When concerns were raised, we made additional efforts to support the girls by arranging assistance from one of our Team Leaders for the first part of the journey, as well as helping to make the final part of the trip a bit easier.

With this in mind, I hope it is clear that we strive to support our participants and set them up for a successful season, including when it comes to travel and expectations. We sincerely hope the girls will enjoy their season in Sölden, and as always, both you and they are welcome to reach out to us by phone or email if there is anything we can assist with.

Kind regards,
Julia, Team Snowminds

Noté 5 sur 5 étoiles

Super easy

couldn’t have been easier to get started

25 novembre 2025
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hi Toby, happy to hear it and thank you for your kind words. Hope you are having the best time in Rusutsu!

All the best,
Celina, Team Snowminds

Noté 5 sur 5 étoiles

Goated team in Rusutsu

9 décembre 2025
Avis spontané
Logo de Snowminds

Réponse de Snowminds

We do indeed agree - a 5-star team! 🐐

We hope you will have an amazing season, Arnaud - and can't wait to hear all about it at the reunion party when you're back 🤝

All the best,
Sophie, Team Snowminds

Noté 2 sur 5 étoiles

High Cost, Questionable Support - bullying is supported among instructors by Snowminds

I paid over €7,200 for the Level 1 Snowminds ski instructor program in Spain. Seeing how other instructors who applied themselves and did their own national ski instructor training got more work and respect assured me that one does not need to pay this much for the same results. I summarize my experience below after a full season spent in the Snowminds-lead program:

Others who signed up for this program taught already even before receiving their certificate. I worked for over a month without a proper work contract (even after asking for it multiple times), and despite having B2 Spanish and strong skiing skills, I was given fewer lessons compared to others with lower language level and weaker skills.

A part of the Snowminds culture also included bullying behaviour, which was known internally, yet the individual was later promoted to team leader for the new incoming group. One of my flatmates decided to rather move back home sooner than staying in that environment, yet nobody else who didn't live with us in the same flat said anything nor supported the bullied individuals.

Regarding the homologación, which Snowminds stated would be handled for us, I still have no written confirmation or official proof of approval - they don't even send you information on where you can ask about this. The response I received was that “there is no notification, but historically it usually goes through,” which leaves me without formal documentation that I can use for future applications.

The organisation that provided the TD1 education (ISEDI) was highly unresponsive, did not answer emails for weeks, and the scores on our certificates did not reflect real performance — they were rather arbitrarily assigned. Communication from the educational institution was often unclear or unanswered. Not to mention that our trainer was unprofessional towards women - which was escalated by a fellow Snowminds programs participant at the time.

Overall, I did get experience in Sierra Nevada, but the delivery did not match what was marketed, particularly regarding job security, support, and official paperwork. I advise future applicants to research carefully, read previous reviews, and not assume that hours, contracts or homologación documents will be guaranteed.

1 mars 2025
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Dear Brenda

Thank you for taking the time to share your reflections. I understand that this experience was important to you, and I want to address your points clearly and respectfully. At the same time, I need to be honest and firm about the facts and the limits of Snowminds’ responsibility.

As we discussed extensively during the season, the ski school alone determines work distribution. Snowminds has no authority over lesson allocation, scheduling, or prioritization decisions. If other instructors were given more hours, it was because the ski school assessed their skills or suitability differently. This was communicated to you many times throughout the season. If you continued to receive fewer hours even after these conversations, then there were additional reasons determined by the ski school, not by us.

You did also receive a contract, and while I understand you felt the process took longer than expected, it was handled by the ski school directly. Again, this is something outside of Snowminds’ control, and we always encourage to take these chats with the ski school directly.

Regarding the alleged bullying within the group, we addressed this matter repeatedly during the course. After speaking with everyone involved, it was clear that what occurred were personality clashes, not bullying. Nevertheless, we took the situation seriously, facilitated discussions, and ensured everyone had the opportunity to speak openly. I’m very sorry if you felt that we could have supported you further in this, and would have liked to handled it with you directly.

The homologación is an internal approval required by Spanish educational authorities, not a document issued to instructors. Because it is a government process, there is no formal notification system, which is why we explained that confirmation is typically indirect and based on historical approval patterns. While I understand this may feel unsatisfying, it is the structure of the Spanish system, not a Snowminds decision.

Your feedback on ISEDI was heard, and despite delays from the institution, you did receive your TD1 certification during the season. Communication challenges with Spanish institutions are unfortunately common and not something Snowminds can control. We have since taken steps to improve this by changing our course providers in Spain, to avoid further clashes with this part of the process.

I’m personally also sorry that you are concerned about us and our professionalism. The moment I was made aware of concerns regarding trainer behaviour, I arranged a meeting with the individuals involved to understand the situation and take action. We have since changed our training partner to ensure a better environment moving forward.

I appreciate that your season did not fully match your expectations. However, it is important to note that many others in the same program had very different experiences, including strong work opportunities and positive feedback. We supported you throughout the season, exchanged numerous long conversations, and did our best within the limits of factors we cannot control, such as ski school decisions and Spanish bureaucracy.

Your feedback has been duly noted, and I genuinely wish you the best going forward.

Kind regards,
Sophie, Team Snowminds

Noté 5 sur 5 étoiles

Heel goed geadviseerd en geholpen om de…

Heel goed geadviseerd en geholpen om de keuze te maken voor mijn wintersport seizoen!

1 août 2025
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hey Rachel,

Dankjewel voor je mooie woorden en wat fijn dat we je hebben kunnen helpen bij je beslissing voor het wintersport seizoen!

We kijken enorm uit naar de ervaring die we voor jou hebben mogen organiseren en hopen dan ook dat je er net zoveel van gaat genieten als dat je nu al kunt genieten van de voorpret (ookal duurt de reis nog even 😉)

Groetjes,
Joost - team Snowminds

Noté 5 sur 5 étoiles

An amazing experience in Austria

I took part in the one-week skill development camp in Austria this year, and it was a blast! I was part of the snowboarding group, which was much smaller than the ski group(s), but the instructors were super hands-on and great to work with. Huge shout out to Julia and Kim who went to incredible lengths with organising the camp and all the fun apres activities; it really made the whole experience unforgettable.

A massive thanks to our instructors Leon and Nicolai; I took part in this camp to both boost my skills and regain some much needed confidence after an injury last year, and they absolutely delivered on both! Hope to see you guys around on the slopes some day.

I 100% recommend this camp to anyone looking for a great group of people to supercharge your snowboarding/skiing skills, and to just have an amazing time on and off the slopes!

16 mars 2025
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Hi Aidan!
Thank you so much for your nice Feedback! 🤩
It was great having you and Liam with us in Dorfgastein this year. I will forward this to Kim, Leon and Nicolai - I am sure they will appreciate it just as much. ☺️ All the best for both of you and hope to see you again on our camps some day! 🏂
Best, Julia

Noté 1 sur 5 étoiles

Absolut überteuert

Absolut überteuert. Organisiere die paar Sachen selber und zahle 1/10 des Preises. Frechheit was die verlangen. Habe es gemacht und kann es keinem weiterempfehlen.

1 janvier 2025
Avis spontané
Logo de Snowminds

Réponse de Snowminds

Lieber Francis,

Es tut mir Leid, dass du denkst, dass unser Programm absolut überteuert ist.

Gerne hätte ich dich persönlich kontaktiert, um eine bessere Einsicht in deine Situation zu bekommen, aber leider kann ich rein auf deinem Namen basierend keine Buchung bei uns finden. Ich bitte dich, mir eine Email unter info@snowminds.com zu schreiben, damit wir uns über deine Erfahrung unterhalten können.

Uns ist bewusst, dass es immer möglich ist, sich eine Skisaison selbst zu organisieren. Was wir jedoch anbieten, ist ein Komplettpaket für all jene, die sich eine professionelle, gut organisierte, strukturierte und sorgenfreie Vorbereitung ihrer Skisaison wünschen bei der unter anderem das Training, Ausbildung und Zertifizierung, Unterkunft, Liftpass, Aktivitäten, Events und Betreuung und Unterstützung vor, während und nach der Saison inkludiert sind.

Unser Ziel ist es, jungen Menschen wie dir eine unvergessliche Erfahrung im Schnee zu ermöglichen, eine Basis für eine starke Gemeinschaft zu kreieren und dabei ein professioneller Begleiter zu sein.

Wenn du konkrete Kritik oder Verbesserungsvorschläge hast, freuen wir uns sehr, wenn du dich direkt bei uns meldest (info@snowminds.com). Nur so können wir besser verstehen, was genau in deinem Fall schief gelaufen ist und wie wir uns verbessern können.

Beste Grüße,
Julia
Customer Experience Manager

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus