Solar Emporium  Avis 

338
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

They subcontracted the installation, and the installers did a very poor job. They didn't even know the correct position to install the system. They also damaged my roof tiles and failed to replace t... Voir plus

Noté 5 sur 5 étoiles

Kept in touch without being overbearing. Gave me space to study and compare. Quick to answer when I had questions. Once I decided to go ahead they were expeditious, patient with my queries. Kept their... Voir plus

Noté 5 sur 5 étoiles

Enquired on Good Friday 2025,,.Installed on May 1….Connected to Grid on 15 May..Arifur was an Absolute rippa to communicate with, Questions, doubt's, Punctuality,,Knowledge,,he had everything for me I... Voir plus

Noté 5 sur 5 étoiles

Incredibly knowledgeable and helpful throughout the entire process. Kept us up to date and fully supported us from start to finish. They guided us through the right products for our property and the... Voir plus

À propos de l'entreprise

  1. Société d'énergie solaire

Écrit par l'entreprise

As an organization, Solar Emporium is a blend of talent and trust. We possess a pretty clear vision of your needs, and trust us when we say our topmost priority is to serve you. We are not your typical ‘Solar People’; we will be there every step of the way during and after the installation, making sure you are well satisfied with the service. We want to understand you before we even proceed further. That’s why expect a friendly visit if you choose us with which, we try to bring whatever light we can!! (Solar, I mean)


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

338 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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3,9

Tous les avis

(338)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

You never answer phone and no call back…

You never answer phone and no call back after leaving a message have to ring sales to get any answer

6 mai 2024
Logo de Solar Emporium

Réponse de Solar Emporium

Hi,

We are aware of the issue you're referring to and have fixed our internal systems to support the call volume required now. Thank you kindly for flagging this experience for us to remedy.

Kind Regards,
Emma S
Customer Engagement Officer
Solar Emporium

Noté 5 sur 5 étoiles

Amazing service

We were very happy with the service Kristian Michael provided.
Very proffessional and easy to communicate with, always prompt with replies and any given time of the day.
Will deffinatly recomend to all my family and friends.
Keep up the great work.

3 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, it all went through really speedy and the whole process took considerably less time than the average timeframes. The sales team was really thorough and the follow ups after each step were really comprehensive. The installers did an excellent job and were very professional. All in all a great experience and the solar system i got is working nominally.

8 avril 2024
Noté 5 sur 5 étoiles

As soon as I made enquiries about…

As soon as I made enquiries about getting Solar Power, Daniel Barkl promptly contacted me and answered the many questions I had. Daniel then listened to my needs and suggested the system that would suit my needs. Daniel remained in contact following up on any queries I had and promptly organising a quick installation date. The installation was quick and efficient taking only one day with the technician Ray. Overall, I am extremely happy with the whole process from start to go and would highly recommend Daniel Barkl and Solar Emporium to anyone who wants Solar Power and an affordable and efficient experience.

29 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Solar with no hassles

Mitchell my consultant was very professional. His knowledge of the minefield that is solar, was excellent and he guided me through the process without being pushy. The installation process was seemless and the communication from their office was regular.

19 avril 2024
Noté 5 sur 5 étoiles

Nice people

Nice people
They listen to you.
They explain to you what is happening and tell you what they gonna to do.
They do their job on time but their independent inspector took three weeks to come and inspect

5 avril 2024
Noté 5 sur 5 étoiles

Fantastic to deal with..

Everything went 100% according to the plans and schedules. The installation team was excellent, and the follow up was greatly appreciated. I would highly recommend.

12 mars 2024
Noté 4 sur 5 étoiles

Very helpful I’m making a deal and…

Very helpful in making a deal and helpful with the paperwork and organised the process but the one thing is customer service when you ring up and no one answers and although they don’t get back to you in a reasonable amount of time apart from that great Service.

12 mars 2024
Noté 5 sur 5 étoiles

An amazing consultant and installation team

The sale person, Mitchell have impressed me for the first contact event he is about 1000km away from me. Very closed, friendly consultation.
The installation team is an amazing! They came early in the morning to wake me up for the appointment and completed the installation, testing for the system. Well team work and professional processes to get the solar system ready. Thank you very much.
I am happy to recommend Solar Emporium to my friends.
Ve

15 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

The installation was straight forward…

The installation was straight forward and completed in the stated time. The inspection of the instalation was on time and thorough. The solar panels are working well and no extra fees were charged. Well done Solar Emporium!

5 décembre 2023
Noté 1 sur 5 étoiles

Refund request

Hi, can I please get an update of the refund if it has been processed and why am I still not receiving my refund. Please contact me back as I’ll be expecting a message/ call from your team. Consumer affairs will be involved to help resolve issue if you guys don’t resolve it with me. Thanks.

12 mars 2024
Avis spontané

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