They subcontracted the installation, and the installers did a very poor job. They didn't even know the correct position to install the system. They also damaged my roof tiles and failed to replace t... Voir plus
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Kept in touch without being overbearing. Gave me space to study and compare. Quick to answer when I had questions. Once I decided to go ahead they were expeditious, patient with my queries. Kept their... Voir plus
Enquired on Good Friday 2025,,.Installed on May 1….Connected to Grid on 15 May..Arifur was an Absolute rippa to communicate with, Questions, doubt's, Punctuality,,Knowledge,,he had everything for me I... Voir plus
Incredibly knowledgeable and helpful throughout the entire process. Kept us up to date and fully supported us from start to finish. They guided us through the right products for our property and the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
As an organization, Solar Emporium is a blend of talent and trust. We possess a pretty clear vision of your needs, and trust us when we say our topmost priority is to serve you. We are not your typical ‘Solar People’; we will be there every step of the way during and after the installation, making sure you are well satisfied with the service. We want to understand you before we even proceed further. That’s why expect a friendly visit if you choose us with which, we try to bring whatever light we can!! (Solar, I mean)
Coordonnées de contact
16 FASTLINE ROAD , 3029, TRUGANINA, Australie
- 1300 063 350
- hello@solaremporium.com.au
- solaremporium.com.au
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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You never answer phone and no call back…
You never answer phone and no call back after leaving a message have to ring sales to get any answer

Réponse de Solar Emporium
They delivered what they promised
They delivered what they promised, reasonable price, job carried on time
Amazing service
We were very happy with the service Kristian Michael provided.
Very proffessional and easy to communicate with, always prompt with replies and any given time of the day.
Will deffinatly recomend to all my family and friends.
Keep up the great work.
The whole process from start to finish…
The whole process from start to finish was seamless. The installers were professionals in their field and I am now putting excess power back in the grid
Excellent service
Excellent service, it all went through really speedy and the whole process took considerably less time than the average timeframes. The sales team was really thorough and the follow ups after each step were really comprehensive. The installers did an excellent job and were very professional. All in all a great experience and the solar system i got is working nominally.
As soon as I made enquiries about…
As soon as I made enquiries about getting Solar Power, Daniel Barkl promptly contacted me and answered the many questions I had. Daniel then listened to my needs and suggested the system that would suit my needs. Daniel remained in contact following up on any queries I had and promptly organising a quick installation date. The installation was quick and efficient taking only one day with the technician Ray. Overall, I am extremely happy with the whole process from start to go and would highly recommend Daniel Barkl and Solar Emporium to anyone who wants Solar Power and an affordable and efficient experience.
Solar with no hassles
Mitchell my consultant was very professional. His knowledge of the minefield that is solar, was excellent and he guided me through the process without being pushy. The installation process was seemless and the communication from their office was regular.
Nice people
Nice people
They listen to you.
They explain to you what is happening and tell you what they gonna to do.
They do their job on time but their independent inspector took three weeks to come and inspect
Atticus was very helpful and no pushy…
Atticus was very helpful and no pushy sales tactics. Good to deal with
Excellent service from start to finish…
Excellent service from start to finish was a great experience dealing with Kristian Michael keep up the great work
Pleasant and professional to deal with
Pleasant and professional to deal with. The team were thorough when answering queries and provided me with alternatives as requested. Would be happy to recommend.
Fantastic to deal with..
Everything went 100% according to the plans and schedules. The installation team was excellent, and the follow up was greatly appreciated. I would highly recommend.
Extremely poor communication.
Very helpful I’m making a deal and…
Very helpful in making a deal and helpful with the paperwork and organised the process but the one thing is customer service when you ring up and no one answers and although they don’t get back to you in a reasonable amount of time apart from that great Service.
An amazing consultant and installation team
The sale person, Mitchell have impressed me for the first contact event he is about 1000km away from me. Very closed, friendly consultation.
The installation team is an amazing! They came early in the morning to wake me up for the appointment and completed the installation, testing for the system. Well team work and professional processes to get the solar system ready. Thank you very much.
I am happy to recommend Solar Emporium to my friends.
Ve
The installation was straight forward…
The installation was straight forward and completed in the stated time. The inspection of the instalation was on time and thorough. The solar panels are working well and no extra fees were charged. Well done Solar Emporium!
Refund request
Hi, can I please get an update of the refund if it has been processed and why am I still not receiving my refund. Please contact me back as I’ll be expecting a message/ call from your team. Consumer affairs will be involved to help resolve issue if you guys don’t resolve it with me. Thanks.
Lack of communication when asking…
Lack of communication when asking questions.
Phone calls and emails were never returned.
Also the solar panels do not even cover the cost of our aircon during the day!
Very disappointed.
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