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Lisez les avis des autres

Noté 5 sur 5 étoiles

Solar frame have been great from start to finish. They communicated with us at all times and have been true to their word, meeting all of our expectations. The windows and doors are of exceptional q... Voir plus

Noté 5 sur 5 étoiles

The initial engagement was great and when when we got into the project delivery, the fitters were prompt in their arrival and completed the fitting to a high standard. We had an issue with the "top h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had our garden studio built around a month ago - and although we’re still working through decorating and furnishing, we love it. I can’t remember what our garden looked like without it.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having project managed renovations before, it was really lovely to work with a team of experts who genuinely cared about the work they were doing, and that everything was right. We're really hap... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'installation des fenêtres
  2. aussi dans
  3. Installateur de double vitrage
  4. Magasin de rénovation
  5. Société de construction

Écrit par l'entreprise

SolarFrame is the leading home improvement company in Yorkshire. For over 10 years we’ve helped thousands of customers transform their homes. Our team takes great satisfaction in supplying homeowners throughout Yorkshire with performance products, specifically designed to bring safety, security, style and energy efficiency to your home. Rest assured that all of our quality home improvement products are extremely stylish and low maintenance. Our product range includes solid roof conservatories, glazed roof conservatories, conservatory roof replacement, orangeries, windows and doors!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

964 avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(964)

184 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Better than I ever expected

From start to finish, we can't fault the service, attention to detail and standard of work. So pleased with the finished orangery. Even the bricks and tiles were matched beautifully to the existing house. The team checked in frequently to ensure everything was going well, and every tradesman has been courteous, professional and excellent at what they do. Thank you Solar Frame for a brilliant job!

24 octobre 2025
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Réponse de SolarFrame

Thank you for your 5-star review! It's great to hear that you're happy with your new orangery.

Noté 5 sur 5 étoiles

I was kept well informed throughout the…

I was kept well informed throughout the process with the company. The fitters who did the work were courteous and friendly and cleaned up after themselves

21 octobre 2025
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Réponse de SolarFrame

Thank you for taking the time to leave us a review.

Noté 5 sur 5 étoiles

Amazing Service & Price. 100% Recommended

From start to finish the service that SolarFrame give is second to none. From when they first came out to measure up to the surveying and fitting, they keep you informed with all the scheduling. They even send you the names of the fitters before they arrive. The surveyor offered professional advice on things we were unsure of. Julia, in the office kept in touch all the way through ensuring that everything came together as planned.
I would have no hesitation in recommending SolarFrame to anyone. Absolutely 100% satisfaction. THANK YOU!

15 octobre 2025
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Réponse de SolarFrame

Thank you for your glowing review Mr Furniss, it's great to hear all about your positive experience.

Noté 5 sur 5 étoiles

Order 8594

Order 8594: After experiencing some legal issues related to a restrictive covenant, Solarframe have been extremely understanding throughout the whole process. After receiving confirmation that the build could go ahead we have been delighted with the service, communication and quality of our new garden room and would not hesitate to recommend. We love it! Thank you very much 😊

28 septembre 2025
Avis spontané
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Réponse de SolarFrame

Thank you for your 5-star review, it's great to hear your positive feedback!

Noté 5 sur 5 étoiles

The two fitters who came to install the…

The two fitters who came to install the doors where excellent polite and clean they cleaned up afterwards which to me is a sign of good craftsmanship thankyou lads.

1 octobre 2025
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Réponse de SolarFrame

Thank you for your 5-star review!

Noté 5 sur 5 étoiles

An excellent job.

From initial contact to completion of installation I found the company to be completely professional. My wife and myself are over the moon with the quality of both the doors and windows and were impressed with the expert way in which they were installed. An excellent job and an excellent company.

10 septembre 2025
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Réponse de SolarFrame

Thank you for your 5-star review!

Noté 2 sur 5 étoiles

a good experience first time but not…

a good experience first time but not the second time for an external door fitting. We chose solarframe the second time for our new front door as the back door we had fitted was very happy with.
Workmen took 3 hours to do a sub standard job and i wasn't happy with the fit
There were multiple problems with the fitting and the lock on the door was really stiff and was nearly breaking the key trying to unlock the door, we only found this after fitters left as I only tried the locking the door from inside before they went which was ok.
The sill was damaged too and the silicone sealant work was a mess.
Kat in the office was very helpful in arranging for an engineer to come out, who after he finished couldn't do all the amendments that needed doing and he was moaning about being late to his next customer. Then they booked in another engineer who managed to put things right, including adding foam insulation between the gap under the trims as the original fitters didn't bother putting this in. It took quite a few weeks and then i was chased up for the rest of the money we owed the same day it was sorted.
One great experience to a bad one, I personally wouldn't use solarframe again after this fitting but it all depends on the fitters too. We went with them and paid more to get a job well done, getting things sorted though was ok but it should have been OK the first time.

21 août 2025
Avis spontané
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Réponse de SolarFrame

Thank you for taking the time to share your feedback with us. We truly appreciate you returning to SolarFrame after a positive first experience, and we’re very sorry to hear that your second installation didn’t meet the same standard. We will pass your feedback over to our Installations Team who will look into this in more detail.

Noté 5 sur 5 étoiles

Conservatory roof

We had a solid roof fitted to our conservatory. It was just to hot to use in the summer. A solid roof will make it a usable room all year round.
The roof looks amazing and I could not be happier with the work. These roofs are not cheap. You have to remember the amount of work and materials involved. It really is a professional job. We had roof fitters, an electrician and plasterers.
We can't wait to get in there and use this room now. We can already feel the difference.

29 septembre 2025
Avis spontané
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Réponse de SolarFrame

Thank you for your 5-star review!

Noté 5 sur 5 étoiles

This job was top-notch

This job was top-notch. Had two doors fitted front and back, in duck egg green, by fitters James and Conor. Couldn't fault the workmanship two very pleasant guys who couldn't do enough for us. Would highly recommend SolarFrame. All the staff at their premises. were perfect with us.
Sue and Dave Croft
Mexborough.
South Yorkshire
Contract number 11249

25 septembre 2025
Avis spontané
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Réponse de SolarFrame

Thank you for your 5-star Mr and Mrs Croft. It's been a pleasure to read your positive feedback.

Noté 5 sur 5 étoiles

A job well done, thank you.

I am very proud of my new conservatory and most impressed with the workmanship of your teams, their punctuality and professionalism, displayed in their approach to their job of work. Thank you.

20 août 2025
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Réponse de SolarFrame

Thank you for your fantastic review.

Noté 5 sur 5 étoiles

Bespoke garden studio

Great experience & service, from first visiting the showroom to final sign off. No pushy sales techniques encouraged us to arrange a designer to visit. He designed a bespoke garden studio to suit our budget & the order was placed. Great communication from Kat, our co-ordinator & big shout out to Andy & Carl our fitters. Couple of slight issues were quickly dealt with by Kat, with regular updates provided, & the finished project looks fantastic. Very pleased all round

25 septembre 2025
Avis spontané
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Réponse de SolarFrame

Thank you for your 5-star review. We are pleased to hear that you're happy with your new garden studio.

Noté 5 sur 5 étoiles

Solid conservatory roof total transformation

Great showroom, no pushy salesman,great surveyor
Kept up to date of who was coming and what time to expect them
Roofers nick and Alex worked tirelessly and did a great job
Plasters worked tirelessly and did an excellent job
Electrician did a neat and tidy job

19 septembre 2025
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Réponse de SolarFrame

Fantastic feedback, thank you so much. We're so pleased.

Noté 5 sur 5 étoiles

Straight forward company to deal with

Straight forward company to deal with. Kept informed about each stage of replacing our glass conservatory roof with a tiled one.
The office staff and the team that did our work were all helpful, polite and friendly.

17 septembre 2025
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Réponse de SolarFrame

Helpful, polite and friendly; everything we strive to be! Thank you.

Noté 5 sur 5 étoiles

Good job

Firstly I think the windows are a good product. The sales rep offered us a newly occurring time slot which was right before we had a holiday, so prompt fulfilment was “of the essence”.
Everything went like clockwork. The installers were quick and unobtrusive.
The finished job looks good, and is already noticeably quieter.
If I had to nitpick I would say some of the final sealant is generously applied rather than neatly, but this is not hard for me to sort out. (One spill of sealant on a carpet was quickly and completely removed).

15 septembre 2025
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Réponse de SolarFrame

We're really pleased you're happy with the product, workmanship and the final results of your installation, and that any hiccups during the installation we're quickly rectified.

Noté 5 sur 5 étoiles

We got just what we wanted

Great to see the options at the showroom, made all the difference to see the actual product. Everything went like clockwork from the purchase to the installation.

21 août 2025
Avis spontané
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Réponse de SolarFrame

Thank you for your 5-star review.

Noté 5 sur 5 étoiles

Excellent work

This is the second time we used Solarframe. They replaced our windows three years ago. This time we asked them to add a window in the kitchen and widen the one in our sitting room. This was not an easy job, our house is 150 years old with 20” thick stone walls. Solarframe rose to the occasssion by providing diligent and hardworking builders to create the spaces in the walls and returning to fit new windows and complete the job with plastering and finishing. The job was not without problems, understandably, but Solarframe stuck with it to resolve them and provided an excellent final outcome. We are very happy

9 septembre 2025
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Réponse de SolarFrame

Wow thank you for your glowing review! We are pleased to hear that you're happy with your SolarFrame experience.

Noté 5 sur 5 étoiles

5 year dream becomes reality

Having a new build extension to our home was a new experience for us. SolarFrame had been recommended by family and the fact that the project would be managed, spurred us on to contact them. Dave Barrow was very helpful. We showed him the architect’s plan drawn up 5 years earlier which he adapted to the use of their sustainable products and to the latest technology.
SolarFrame then dealt with surveying and applying for planning permission. Our go to contact Julie kept us updated and from the first day we cannot praise the builders who were excellent! They made sure everything flowed and kept the area tidy, my husband was very impressed with the brickwork! It wasn’t long before the shell was up and insulated with sky lights and patio doors. The Electrician was not long after giving us choices but sharing the advantages/disadvantages so we could make an informed decision. In 2 days the plasterers did a superb and professional job. Finally, SolarFrame sent their technician to clean up the frames and windows and finish off anything that was needing attention. Thank you All for making our dream even better than we had imagined.

28 août 2025
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Réponse de SolarFrame

Thank you for your fantastic review. We will pass your kind comments over to Dave, Julie and the rest of the team.

Noté 5 sur 5 étoiles

Brilliant service

Fantastic job from start to finish. Clean tidy and well mannered.

4 septembre 2025
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Réponse de SolarFrame

Thank you for your review.

Noté 5 sur 5 étoiles

Great work - very happy

The whole experience of using SolarFrame to fit our solid, tiled conservatory roof and new windows has been faultless. Everyone we dealt with at SolarFrame has been friendly and knowledgeable and has consistently done what they said they were going to do, when they said they were going to do it. Big thanks to the installers Dean and Dayne, Gary the electrician, Terry's plastering team and Chris the Technician. All of them worked really hard to a very high standard. Not to forget Kat who coordinated it all and kept us updated daily. I would highly recommend SolarFrame.

5 septembre 2025
Avis spontané
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Réponse de SolarFrame

Thank you for your fantastic review!

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