Sophia Fashion Avis 

29
•
TrustScore 1.5 sur 5

1,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Such a terrible experience. I ordered these shoes on 12 August, and they arrived on 14 September. I needed them for the weekend following the date I ordered, so they have now arrived two and... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Scammers, Frauds, Crooked! Sent me clothes that look nothing like the pictures including hemlines and styles. They refused the refund even though it was complete false advertisement. They expected me... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Would give 0 stars if possible! Do not order from this company they are fraudsters! I ordered a pair of cowboy boots described as genuine quality leather however when we received they were clearly PV... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

WARNING ‼️ SOPHIA FASHION ARE IN CHINA -SOPHIA FASHION FALSELY MISREPRESENT THEMSELVES ON THEIR WEBSITE STATING THEY ARE BASED IN IRELAND -THE WORST PART IS THEY WILL CONTI... Voir plus

L'entreprise a répondu


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

29 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,5

Tous les avis

(29)

29 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY!!!

Please save yourself the headache and DO NOT but from this company, they are fraud. I purchased a dress and received trash, it looked nothing like what they had, the fabric was cheap and sown poorly. On top of that if I wanted a refund I had to pay the shipping label back to where it came from that was what the dress cost around $60, or I could receive a $16 dollar refund without returning the dress which to them is considered a partial refund. Save yourself the time and hassle this website is FRAUD and should be taken down.

19 mars 2026
Avis spontané
Logo de Sophia Fashion

Réponse de Sophia Fashion

We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at info@sophia-fashion.com with your order number. Our team will address your concern immediately and find a suitable solution for you.

Noté 1 sur 5 étoiles

WARNING ‼️ 🚩

WARNING ‼️

SOPHIA FASHION ARE IN CHINA

-SOPHIA FASHION FALSELY MISREPRESENT THEMSELVES ON THEIR WEBSITE STATING THEY ARE BASED IN IRELAND

-THE WORST PART IS THEY WILL CONTINUE TO DECEIVE CUSTOMERS

-SOPHIA FASHION IS BASED AROUND MISLEADING CUSTOMERS & ARE NOT WHO THEY SAY THEY ARE
Don’t be fooled when you look at their website

They manufacture in ~ Name: Wu Xi
Address: Building 4, 4th Floor, 58 Baiye Road
City: Dongguan
Province: Guangdong
Zip Code: 523000
Country: China
🇨🇳

Youve been warned

28 mars 2026
Avis spontané
Logo de Sophia Fashion

Réponse de Sophia Fashion

We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at info@sophia-fashion.com with your order number. Our team will address your concern immediately and find a suitable solution for you.

Noté 1 sur 5 étoiles

Shocking quality awful customer service

My mother ordered two dresses for a wedding. After taking forever to arrive and arriving from China and the worse quality you can imagine. it turns out they didn’t come from Ireland or Netherlands as stated. To return them it will cost so much without guarantee of return and refund. The website says they are just in Ireland and Netherlands. Completely mislead. Now £100 out of pocket. Not happy one bit. Don’t use Sophia Fashion

Update
Following the reply from them still not able to help resolve. Wasted money. Have to pay arm and leg to return to china and not guaranteed it arrives there for refund.

11 mai 2026
Avis spontané
Logo de Sophia Fashion

Réponse de Sophia Fashion

We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at info@sophia-fashion.com with your order number. Our team will address your concern immediately and find a suitable solution for you.

Noté 1 sur 5 étoiles

If I could give zero stars I would

If I could give zero stars I would. Item I received was completely different than the item I ordered when I complained it took them 13 days to give me a solution which was to give me £10 back for a £40 dress as the item was ‘in good condition’ despite having threads everywhere and not actually being what I had purchased. When I refused this they said I could return the item but needed to pay shipping back to china for £10 and that I had 14 days for my return window left and the item needed to have arrived with them within this window. Meaning I had to pay for express shipping to get it there on time despite the fact it was their error for sending an item that was not advertised and then taking ages to give me a ridiculous solution, eating into my return window.

10 mai 2026
Avis spontané
Logo de Sophia Fashion

Réponse de Sophia Fashion

We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at info@sophia-fashion.com with your order number. Our team will address your concern immediately and find a suitable solution for you.

Noté 1 sur 5 étoiles

Placed an order end of March( 29th)

Placed an order end of March( 29th)
Payment taken from my bank 31st March.
Website says Dutch company with warehouse in Ireland. Why then, is my item coming from China? I could have purchased my item from AliExpress at a fraction of the price if I had wanted Chinese produce!!! It is now 20 days since I ordered and I have just tracked item to read ‘ back to airport of origin’!!! I reported my initial concerns directly to Sophia who told me transparency was vital and they would track my item through the process. What transparency???? You do not make it clear that customers are buying from China!!!! The item is no use to me now, I wanted this item to use for an event this coming weekend and there’s not a hope in Havana of it arriving in time. Be warned everyone!!!
UPDATE!!!
After many emails, I have been told that my item will be delivered in the next 5 working days. This will take the delivery time over 4 weeks, and that’s if it’s actually delivered in the next 5 days. I wanted this purchase for an event I was attending on Saturday so now it’s pointless. I have requested on 6 separate emails for a return address which this company have flatly refused to give me.They have said there won’t be any need to return them!!! I really think there is a serious problem when a Company takes your money within 2 days of placing an order and you still haven’t received your goods after 3 weeks!!! I suggest everyone thinking of making a purchase from Sophia - Fashion think long and hard before they do it. Extremely concerning practice!!!

17 avril 2026
Avis spontané
Logo de Sophia Fashion

Réponse de Sophia Fashion

We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at info@sophia-fashion.com with your order number. Our team will address your concern immediately and find a suitable solution for you.

Noté 1 sur 5 étoiles

Shipping ex China NOT Europe!

I also placed an order after checking on refund policy and warehouse locations provided. Shipping from China!! Almost 2 weeks and my shirt has not yet arrived in UK.
An update - following the response below, I made contact and received no response - the shirt was delivered yesterday after 3 weeks of processing and shipping from China. The shirt fits my shoulders but is about 8 inches short on my body - half my waist sticks out - I have requested a refund at the info@ address as indicated but so far no response.

13 avril 2026
Avis spontané
Logo de Sophia Fashion

Réponse de Sophia Fashion

We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at info@sophia-fashion.com with your order number. Our team will address your concern immediately and find a suitable solution for you.

Noté 1 sur 5 étoiles

Misleading

I placed an order from this company. It gave two addresses. One in Netherlands and another in Ireland. So believing that the order would come from either of those addresses I placed an order. After 2 weeks it arrived from CHINA! It bore little resemblance to the photo and the quality was appalling. I asked for return information and was asked to return it to China which would cost more in postage than I paid for the item. It seems that all returns go to China. This is misleading and poor practice. I’m now stuck with a piece of rag that’s unwearable. Please be wary when buying online. The country of origin may not be as advertised as I have discovered at my expense. Of course I can not recommend this company.

31 mars 2026
Avis spontané
Logo de Sophia Fashion

Réponse de Sophia Fashion

We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at info@sophia-fashion.com with your order number. Our team will address your concern immediately and find a suitable solution for you.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus