South East Solar & Electrical Avis 

189
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

Signed up to the solar panel switch together scheme and was assigned SESE. Couldn't be happier with the work. Joe the electrician and the roofing team were professional, explained what they were doing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

100% recommend you use SESE Solar & Electrical LTD Ross & Co were all really nice and friendly. They explained all the works they were going to do and I felt 100% comfortable with them doing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the get go the team have been great. We thought we could only do our main roof but options for extra capacity were discussed for the flat roof. All fitted without fuss. Scaffolding team arrived o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience. Was all very smooth. Good communication from start to finish. Didn't feel any pressure at all. Once we had decided the process was quick and easy.

L'entreprise a répondu

À propos de l'entreprise


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4,9

Excellent

TrustScore 5 sur 5

189 avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(189)

146 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

From the get go the team have been…

From the get go the team have been great. We thought we could only do our main roof but options for extra capacity were discussed for the flat roof. All fitted without fuss. Scaffolding team arrived on time no mess all cleared up and the system is working well. Would recommend without any hesitation in avoiding industry where you hear so many horror stories a pleasure to work with this organisation.

17 juillet 2026
Avis spontané
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Réponse de South East Solar & Electrical

Thank you so much for your fantastic review! We’re really pleased to hear the whole process went so smoothly and that the team were able to explore options for adding extra capacity to your flat roof.

It’s great to know the installation and scaffolding were completed on time, with everything left clean and tidy. We really appreciate your recommendation and your kind words about the team — it means a lot to everyone at South East Solar & Electrical!

Noté 5 sur 5 étoiles

Really pleased

From beginning to end I have found the whole experience unbelievably pleasant. Everyone attending the house and all office staff have been proffesional, informative and helpful. The equipment is working well I just don't have a single bad word to say about the whole installation and communication process.

29 juillet 2026
Avis spontané
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Réponse de South East Solar & Electrical

Thank you so much for such a lovely review! We’re delighted to hear that you found the whole experience so pleasant, from the installation through to your communication with our office team. It’s fantastic to know that everyone was professional, informative and helpful, and that your system is working well. We really appreciate your kind words and are so pleased you had such a positive experience with us!

Noté 5 sur 5 étoiles

We already had solar PV so this was…

We already had solar PV so this was just a battery installation. It went very well, everything was clearly explained, on time and no mess nor issues.

29 mai 2026
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Réponse de South East Solar & Electrical

Thank you for your lovely review! We’re really pleased to hear the battery installation went smoothly and that everything was clearly explained. It’s great to know the team were tidy and left you with no issues. We really appreciate your feedback and hope you enjoy getting the most from your new battery!

Noté 5 sur 5 étoiles

Today’s installation of solar panels

Today’s installation of solar panels, battery and EV charger went very well. The team members were friendly, knowledgable, professional and efficient throughout, even finding a better position for the battery than the surveyor had proposed. Recommended.

3 septembre 2026
Avis spontané
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Réponse de South East Solar & Electrical

Thank you so much for your lovely review! We’re really pleased to hear everything went so well with your solar, battery and EV charger installation. It’s great to hear the team were friendly, professional and efficient, and that they were able to find an even better position for the battery on the day. We really appreciate your recommendation and hope you enjoy making the most of your new system!

Noté 5 sur 5 étoiles

Got to South East Solar via Switch…

Got to South East Solar via Switch Together Essex. Whole process from start to finish was very smooth. From the initial enquiry a detailed plan and costing were provided, a site survey was next and the guy who did it was very helpful with answering my questions. Scaffolding was erected a couple of days before installation, installation was completed in a day, the installers were very pleasant and worked tidily, they involved us in deciding where to run internal and external cabling. At end they ran through everything and helped set up the app and explained how it worked. Communication was good throughout the process and it was easy to speak to someone at SES on phone. So far we are only paying standing charge for electricity but its still summer, as soon as documentation is complete we can start selling back to grid
We would recommend SES for a solar installation

12 août 2026
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Réponse de South East Solar & Electrical

Thank you so much for taking the time to leave such a detailed review!

We’re delighted to hear that the whole process, from your initial enquiry through to installation and setting up the app, was smooth and straightforward. It’s also great to hear that our surveyor and installation team were helpful, tidy and kept you involved when deciding on the cable routes.

We really appreciate your kind comments about our communication and how easy you found it to speak to someone when needed. We always aim to make the process as stress-free as possible and ensure our customers feel confident with their new system before we leave.

As you mentioned, once your export arrangements are in place, you’ll be able to start benefiting from selling your surplus electricity back to the grid. Our records show that your completed paperwork has now been sent to you, so hopefully you’ll soon be able to get everything finalised and start enjoying the full benefits of your system.

Thank you again for choosing South East Solar & Electrical and for recommending us. We hope you continue to enjoy the benefits of your new solar system!

The South East Solar & Electrical Team

Noté 4 sur 5 étoiles

Overall

Overall, we had a good experience with South East Solar & Electrical and would be happy to recommend them.

The pre-sales team were very helpful, responsive and easy to deal with. Everything was organised smoothly, and they promptly arranged an installation date. The installation itself was also excellent – the installers clearly knew what they were doing, were professional, and we were very happy with the finished installation. There was a small issue with the scaffolding being taken down, but that wasn't South East Solar's fault.

The reason for the 4 stars rather than 5 is mainly down to the aftercare. It took over two weeks for us to receive all of the paperwork, which was a little frustrating. We also unfortunately had a fault with the solar system, which meant we had no solar generation for around a month. Once someone responded and the issue was looked into, it was fixed quickly, but it was disappointing to miss out on essentially the whole of a very sunny July.

Overall though, our experience was positive. The sales process and installation were both very good, and the main issues were the paperwork and the time it took to respond to the fault, rather than the quality of the installation itself.

30 juin 2026
Avis spontané
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Réponse de South East Solar & Electrical

Thank you for taking the time to leave such a detailed and honest review.

We’re really pleased to hear that you had a positive experience with our pre-sales team and that the installation itself was completed professionally and to a high standard.

We’re sorry to hear that you found the aftercare frustrating, particularly with the issue you experienced with the system. We completely understand how disappointing it must have been to miss out on solar generation during such a sunny period. We’re pleased that once the issue was identified, it was resolved quickly, although we appreciate that the initial response time was longer than you would have liked.

In relation to the paperwork, we do advise customers that the full handover pack is provided approximately two weeks after final payment. There is a fair amount of information that needs to be collated following installation, along with the application and processing of the necessary certificates, warranties and other documentation, we do aim to get this done as quickly as possible.

That said, we appreciate your feedback regarding communication and response times, and we’re continually looking at ways to improve our aftercare process and ensure customers receive the support they need as quickly as possible.

Thank you again for your recommendation and for choosing South East Solar & Electrical. We really appreciate your custom and hope you continue to enjoy the benefits of your solar and battery system!

Noté 5 sur 5 étoiles

Solar battery installation

We had a solar battery installed by South East Solar through the Switch Together scheme. Very happy with the service we received - good price, good communications by email and phone, and a neat and efficient installation by Brad.

7 juillet 2026
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Réponse de South East Solar & Electrical

Thank you so much for your fantastic review!

We’re delighted to hear that you were so happy with the service you received through the Switch Together scheme. It’s great to know you found our communication clear and the installation neat and efficient.

We’ll be sure to pass your kind feedback on to Brad.

Thank you for choosing South East Solar and Electrical, and we hope you enjoy the benefits of your new solar and battery system!

Noté 5 sur 5 étoiles

A professional installation

The installation was carried out in a very professional manner. Care was taken in positioning the various components associated with the batteries and the wiring was neatly laid out.
An initial problem with a circuit breaker was quickly rectified.

All in All a very satisfactory experience.

4 juin 2026
Avis spontané
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Réponse de South East Solar & Electrical

Thank you so much for your fantastic review!

We’re really pleased to hear that you were happy with the installation and that our team took care to ensure everything was positioned neatly and professionally.

We’re also glad that the issue with the circuit breaker was identified and resolved quickly. It’s great to know that, overall, you had such a satisfactory experience with us.

Thank you for choosing South East Solar and Electrical!

Noté 5 sur 5 étoiles

Seamless

The whole experience has been really stress free. They answer the phone promptly, are friendly and professional. The survey was efficiently done. A scaffolding company was booked and chased up so it was completed in time. The guys who turned up today to install the solar dealt with rain and thunder with no worries. They were brilliant. Would highly recommend.

27 août 2026
Avis spontané
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Réponse de South East Solar & Electrical

Thank you so much for your fantastic review!

We’re delighted to hear that the whole process felt stress-free and that you found our team friendly, professional and responsive throughout.

It’s great to hear that the survey and scaffolding arrangements were handled efficiently and, despite the challenging weather on installation day, our installation team did such a brilliant job!

We really appreciate your kind words and recommendation. Thank you for choosing South East Solar & Electrical! ☀️

Noté 5 sur 5 étoiles

The process was made exceptionally easy and pain free

The process was made exceptionally easy by the company. There were dates that were upheld and if there was any or additional instructions they were answered promptly from a position of expertise and knowledge. The after-care has been superb and every single query all question has been answered within 24 hours. Exceptional customer service by the account handler Stephanie Bardsley.

1 août 2026
Avis spontané
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Réponse de South East Solar & Electrical

Thank you so much for your fantastic review!

We’re delighted to hear that you found the whole process easy and that our team was able to provide prompt, knowledgeable support whenever you had a question.

It’s especially wonderful to hear your kind words about the after-care and the exceptional customer service provided by Stephanie. We’ll be sure to pass your feedback on to her!

Thank you again for choosing South East Solar & Electrical and for your recommendation.

Noté 5 sur 5 étoiles

My SESE experience

My SESE experience during the survey, install and commissioning of my solar and battery system has been excellent. Clear communications with them at all times. Everything done on time with minimal effort from my side. Installers were very friendly and guided me along the way of what they was doing and give me lots of opportunity to ask questions. No mess left behind at the end. Fully recommend SESE for green install of solar and battery.

31 juillet 2026
Avis spontané
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Réponse de South East Solar & Electrical

Thank you so much for your fantastic review!

We’re delighted to hear that you had such a positive experience with SESE from the initial survey right through to installation and commissioning.

It’s great to know that our team kept you well informed throughout and that the installation was completed smoothly, with minimal disruption and no mess left behind. We’ll be sure to pass your kind comments on to the installation team.

Thank you again for choosing South East Solar & Electrical and for recommending us. We really appreciate your support! ☀️🔋

Noté 5 sur 5 étoiles

There is always concern when spending a…

There is always concern when spending a fair amount of money, but dealing with South East Solar could not have been better. From start to finish they have made the process clear at every stage. No upfront payment is always a good sign. From the initial quote, through the detailed survey to the final installation, there were no issues and the system appears to be working as expected.

7 août 2026
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Réponse de South East Solar & Electrical

Thank you so much for your fantastic review!

We completely understand that investing in a solar system is a big decision, so it’s great to hear that you felt supported and informed throughout the entire process.

We’re delighted that everything went smoothly, from the initial quote and detailed survey through to the installation, and that your system is working as expected.

Thank you for choosing South East Solar & Electrical! 😊

Noté 5 sur 5 étoiles

solar panel, battery, EV charger install

Recently had solar panel, inverter, batteries and EV point installed. Communications before and after were very efficient. Survey guy was thorough and helpful. The install guys were great, got the job done in less than a day, explained everything, helped activate the monitoring App and everything has been fine since. Couldn't fault it. Took a while to get the final handover pack with the paperwork etc but I guess that's normal.

5 juin 2026
Avis spontané
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Réponse de South East Solar & Electrical

Thank you so much for your fantastic review!

We’re delighted to hear that everything went smoothly, from the initial survey through to the installation, and that our team could help you get your monitoring app up and running.

It’s great to know the system has been working well and that you couldn’t fault the service. We really appreciate your patience with the handover pack and your understanding that there can sometimes be a little delay in compiling all the paperwork.

Thank you again for choosing South East Solar & Electrical, and we hope you continue to enjoy the benefits of your new solar and battery system!

Noté 5 sur 5 étoiles

Everything went smoothly

Everything went smoothly, the quote was quick and adjustments to explore other possibilities were provided promptly. The installation of the system was great, the electrician especially did a great job and explained what they were doing throughout the process and handed-over well. Only slight downside was the scaffolding was installed over where the batteries were going which made the installation more tricky. The system has been working as expected for 3 months now.

15 mai 2026
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Réponse de South East Solar & Electrical

Thank you so much for your fantastic review! We’re really pleased to hear that everything went smoothly, from the initial quote through to the installation, and that our electrician took the time to explain everything clearly throughout the process.

We’re also delighted to hear that your system has been working as expected for the past three months! We appreciate your feedback regarding the scaffolding and will certainly take this on board for future installations.

Thank you again for choosing South East Solar and Electrical and for your recommendation!

Noté 5 sur 5 étoiles

Extremely pleased

The electricians, Brad and Ezra, were very polite, explained everything well and extremely hard working - their part of the job took all day, not least due to the peculiarities of my house. The two panel installers who came during the day were also very polite and efficient. Also the kit looks great on the house, very unobtrusive. Highly recommend.

13 août 2026
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Réponse de South East Solar & Electrical

Thank you so much for your fantastic review! We’re delighted to hear that Brad, Ezra and our panel installation team were polite, hardworking and took the time to explain everything clearly. We know every property can have its own challenges, so it’s great to hear the team handled everything so well. We’re also really pleased that you’re happy with how the system looks on your home. Thank you for the recommendation and for choosing South East Solar & Electrical!

Noté 5 sur 5 étoiles

Electrician Joe is a credit to SE…

Electrician Joe is a credit to SE Solar. He communicated well, was focused and effective (including in resolving unexpected complications), gave a clear handover, and left the workplace tidy. 5/5 for Joe.

13 août 2026
Avis spontané
Noté 5 sur 5 étoiles

patient and helpful

I didn’t end up going with South East Solar and Electrical in the end, but I just wanted to say how helpful and patient Billie and the surveyor who visited were throughout the process. They were both friendly and knowledgeable and took the time to answer all my questions. I really appreciated their help and would be happy to recommend them based on my experience.

7 août 2026
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Réponse de South East Solar & Electrical

Thank you so much for taking the time to leave such a lovely review, even though you ultimately decided not to go ahead with us. We’re really pleased to hear that Billie and our surveyor were helpful, patient and knowledgeable throughout the process. We believe it’s important to make sure customers feel informed and comfortable, so it’s great to know that came across. We really appreciate your kind words and recommendation!

Noté 5 sur 5 étoiles

Completely professional

Completely professional, friendly, honest and trustworthy, this is one of many installations that have all gone extremely well, all the management and staff are a pleasure to talk too. This is just one of many installations we have done and many more in the pipe line.

11 août 2026
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Réponse de South East Solar & Electrical

Thank you so much for your fantastic review and for continuing to choose us for your installations! It’s great to hear that you’ve consistently found our team professional, friendly, honest and trustworthy. We really value your continued support and look forward to working with you on the many more projects you have in the pipeline! ☀️

Noté 5 sur 5 étoiles

Very friendly and professional staff

Very friendly and professional staff. Installations have been carried out very neatly and explained well afterwards.

10 août 2026
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Réponse de South East Solar & Electrical

Thank you so much for your lovely review! We’re really pleased to hear that you found our team friendly and professional, and that you were happy with the quality of the installation and the explanation afterwards. We really appreciate your feedback and your support! ☀️

Noté 4 sur 5 étoiles

The process was reasonably simple and…

The process was reasonably simple and always kept informed on the progress. Do your homework before so you know what you want and go for. The only real pain and not something that is under the control of the PV supplier, thats getting the system linked on to the grid. Be prepared to wait a while................

23 juin 2026
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Réponse de South East Solar & Electrical

Thank you for taking the time to leave us a review. We’re pleased to hear that you found the process straightforward and that our communication kept you informed throughout.

We completely understand your comments regarding the grid connection process. Unfortunately, this is managed by the relevant DNO and is outside of our control, so timescales can vary. We appreciate your patience while this is completed.

Thank you again for your feedback and for your helpful advice to others considering solar. We hope you continue to enjoy the benefits of your new PV system! ☀️

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