Signed up to the solar panel switch together scheme and was assigned SESE. Couldn't be happier with the work. Joe the electrician and the roofing team were professional, explained what they were doing... Voir plus
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Signed up to the solar panel switch together scheme and was assigned SESE. Couldn't be happier with the work. Joe the electrician and the roofing team were professional, explained what they were doing... Voir plus
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100% recommend you use SESE Solar & Electrical LTD Ross & Co were all really nice and friendly. They explained all the works they were going to do and I felt 100% comfortable with them doing... Voir plus
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From the get go the team have been great. We thought we could only do our main roof but options for extra capacity were discussed for the flat roof. All fitted without fuss. Scaffolding team arrived o... Voir plus
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Great experience. Was all very smooth. Good communication from start to finish. Didn't feel any pressure at all. Once we had decided the process was quick and easy.
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Royaume-Uni
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From the get go the team have been great. We thought we could only do our main roof but options for extra capacity were discussed for the flat roof. All fitted without fuss. Scaffolding team arrived on time no mess all cleared up and the system is working well. Would recommend without any hesitation in avoiding industry where you hear so many horror stories a pleasure to work with this organisation.

Réponse de South East Solar & Electrical
From beginning to end I have found the whole experience unbelievably pleasant. Everyone attending the house and all office staff have been proffesional, informative and helpful. The equipment is working well I just don't have a single bad word to say about the whole installation and communication process.

Réponse de South East Solar & Electrical
We already had solar PV so this was just a battery installation. It went very well, everything was clearly explained, on time and no mess nor issues.

Réponse de South East Solar & Electrical
Today’s installation of solar panels, battery and EV charger went very well. The team members were friendly, knowledgable, professional and efficient throughout, even finding a better position for the battery than the surveyor had proposed. Recommended.

Réponse de South East Solar & Electrical
Got to South East Solar via Switch Together Essex. Whole process from start to finish was very smooth. From the initial enquiry a detailed plan and costing were provided, a site survey was next and the guy who did it was very helpful with answering my questions. Scaffolding was erected a couple of days before installation, installation was completed in a day, the installers were very pleasant and worked tidily, they involved us in deciding where to run internal and external cabling. At end they ran through everything and helped set up the app and explained how it worked. Communication was good throughout the process and it was easy to speak to someone at SES on phone. So far we are only paying standing charge for electricity but its still summer, as soon as documentation is complete we can start selling back to grid
We would recommend SES for a solar installation

Réponse de South East Solar & Electrical
Overall, we had a good experience with South East Solar & Electrical and would be happy to recommend them.
The pre-sales team were very helpful, responsive and easy to deal with. Everything was organised smoothly, and they promptly arranged an installation date. The installation itself was also excellent – the installers clearly knew what they were doing, were professional, and we were very happy with the finished installation. There was a small issue with the scaffolding being taken down, but that wasn't South East Solar's fault.
The reason for the 4 stars rather than 5 is mainly down to the aftercare. It took over two weeks for us to receive all of the paperwork, which was a little frustrating. We also unfortunately had a fault with the solar system, which meant we had no solar generation for around a month. Once someone responded and the issue was looked into, it was fixed quickly, but it was disappointing to miss out on essentially the whole of a very sunny July.
Overall though, our experience was positive. The sales process and installation were both very good, and the main issues were the paperwork and the time it took to respond to the fault, rather than the quality of the installation itself.

Réponse de South East Solar & Electrical
We had a solar battery installed by South East Solar through the Switch Together scheme. Very happy with the service we received - good price, good communications by email and phone, and a neat and efficient installation by Brad.

Réponse de South East Solar & Electrical
The installation was carried out in a very professional manner. Care was taken in positioning the various components associated with the batteries and the wiring was neatly laid out.
An initial problem with a circuit breaker was quickly rectified.
All in All a very satisfactory experience.

Réponse de South East Solar & Electrical
The whole experience has been really stress free. They answer the phone promptly, are friendly and professional. The survey was efficiently done. A scaffolding company was booked and chased up so it was completed in time. The guys who turned up today to install the solar dealt with rain and thunder with no worries. They were brilliant. Would highly recommend.

Réponse de South East Solar & Electrical
The process was made exceptionally easy by the company. There were dates that were upheld and if there was any or additional instructions they were answered promptly from a position of expertise and knowledge. The after-care has been superb and every single query all question has been answered within 24 hours. Exceptional customer service by the account handler Stephanie Bardsley.

Réponse de South East Solar & Electrical
My SESE experience during the survey, install and commissioning of my solar and battery system has been excellent. Clear communications with them at all times. Everything done on time with minimal effort from my side. Installers were very friendly and guided me along the way of what they was doing and give me lots of opportunity to ask questions. No mess left behind at the end. Fully recommend SESE for green install of solar and battery.

Réponse de South East Solar & Electrical
There is always concern when spending a fair amount of money, but dealing with South East Solar could not have been better. From start to finish they have made the process clear at every stage. No upfront payment is always a good sign. From the initial quote, through the detailed survey to the final installation, there were no issues and the system appears to be working as expected.

Réponse de South East Solar & Electrical
Recently had solar panel, inverter, batteries and EV point installed. Communications before and after were very efficient. Survey guy was thorough and helpful. The install guys were great, got the job done in less than a day, explained everything, helped activate the monitoring App and everything has been fine since. Couldn't fault it. Took a while to get the final handover pack with the paperwork etc but I guess that's normal.

Réponse de South East Solar & Electrical
Everything went smoothly, the quote was quick and adjustments to explore other possibilities were provided promptly. The installation of the system was great, the electrician especially did a great job and explained what they were doing throughout the process and handed-over well. Only slight downside was the scaffolding was installed over where the batteries were going which made the installation more tricky. The system has been working as expected for 3 months now.

Réponse de South East Solar & Electrical
The electricians, Brad and Ezra, were very polite, explained everything well and extremely hard working - their part of the job took all day, not least due to the peculiarities of my house. The two panel installers who came during the day were also very polite and efficient. Also the kit looks great on the house, very unobtrusive. Highly recommend.

Réponse de South East Solar & Electrical
Electrician Joe is a credit to SE Solar. He communicated well, was focused and effective (including in resolving unexpected complications), gave a clear handover, and left the workplace tidy. 5/5 for Joe.
I didn’t end up going with South East Solar and Electrical in the end, but I just wanted to say how helpful and patient Billie and the surveyor who visited were throughout the process. They were both friendly and knowledgeable and took the time to answer all my questions. I really appreciated their help and would be happy to recommend them based on my experience.

Réponse de South East Solar & Electrical
Completely professional, friendly, honest and trustworthy, this is one of many installations that have all gone extremely well, all the management and staff are a pleasure to talk too. This is just one of many installations we have done and many more in the pipe line.

Réponse de South East Solar & Electrical
Very friendly and professional staff. Installations have been carried out very neatly and explained well afterwards.

Réponse de South East Solar & Electrical
The process was reasonably simple and always kept informed on the progress. Do your homework before so you know what you want and go for. The only real pain and not something that is under the control of the PV supplier, thats getting the system linked on to the grid. Be prepared to wait a while................

Réponse de South East Solar & Electrical
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