Signed up to the solar panel switch together scheme and was assigned SESE. Couldn't be happier with the work. Joe the electrician and the roofing team were professional, explained what they were doing... Voir plus
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100% recommend you use SESE Solar & Electrical LTD Ross & Co were all really nice and friendly. They explained all the works they were going to do and I felt 100% comfortable with them doing... Voir plus
L'entreprise a répondu
From the get go the team have been great. We thought we could only do our main roof but options for extra capacity were discussed for the flat roof. All fitted without fuss. Scaffolding team arrived o... Voir plus
L'entreprise a répondu
Great experience. Was all very smooth. Good communication from start to finish. Didn't feel any pressure at all. Once we had decided the process was quick and easy.
L'entreprise a répondu
À propos de l'entreprise
- Électricien
- aussi dans
- Société d'énergie solaire
Coordonnées de contact
Royaume-Uni
- southeastsolar.co.uk
4,9
Excellent
190 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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The process was reasonably simple and…
The process was reasonably simple and always kept informed on the progress. Do your homework before so you know what you want and go for. The only real pain and not something that is under the control of the PV supplier, thats getting the system linked on to the grid. Be prepared to wait a while................
23 juin 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for taking the time to leave us a review. We’re pleased to hear that you found the process straightforward and that our communication kept you informed throughout.
We completely understand your comments regarding the grid connection process. Unfortunately, this is managed by the relevant DNO and is outside of our control, so timescales can vary. We appreciate your patience while this is completed.
Thank you again for your feedback and for your helpful advice to others considering solar. We hope you continue to enjoy the benefits of your new PV system! ☀️
So far so good
So far so good, lots of communication regarding installation, those on site particularly polite and helpful. Brad did commissioning, put in a very long day , had everything up and running. Still waiting to hear about scaffolding removal, but everything else perfect. Would recommend
30 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for taking the time to leave us a review! We’re really pleased to hear that everything has gone smoothly so far and that you’ve been happy with the communication and the service from our team.
It’s great to hear that Brad was so helpful and went above and beyond to get everything commissioned and up and running, especially after such a long day! We’ll be sure to pass your kind comments on to him and the wider team.
We’re sorry you’re still waiting for confirmation regarding the scaffolding removal and appreciate your patience while this is being arranged. We’ll make sure this is followed up.
Thank you again for your recommendation of South East Solar and Electrical — we hope you enjoy your new system! ☀️
Great communication from Billie-Jane!
I thoroughly enjoyed communicating with Billie-Jane to pull together a number of different options for solar and battery storage at my residential property. She was quick to respond, open and honest, and I know she was going to get the best price for me. In the end, I did end up going with another local installer, however the experience was just so positive, I had to leave a review!
7 août 2026
Avis spontané
Neat, efficient, helpful and quick
The whole process from the beginning was an example of great customer service. Jade was very helpful, very prompt with replies and very patient as we kept changing our minds!
The installation process occurred exactly as set out in the proposal: scaffolders came 2 days before and did a good job. Electrician (Nick) and panel installers all arrived together on the day and work was finished in 5 hours.
Nick was very helpful in explaining the installation (very neat work!) and helped install the app and explain it. Ronnie and crew were great installing the panels and explained anything we needed.
I would recommend South East Solar and Electrical
6 août 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for taking the time to leave such a fantastic review! We’re really pleased to hear that you were happy with the whole process, from the initial planning through to the installation.
It’s great to hear that Nick was helpful in explaining everything, completing a neat installation and helping you get set up with the app. We’ll also be sure to pass your kind comments on to Ronnie and the panel installation team.
And thank you for your kind words about the service and patience with all the changes along the way — we’re always happy to help make sure everything is exactly right for you!
We really appreciate your recommendation of South East Solar and Electrical and hope you enjoy the benefits of your new system! ☀️
Fantastic service
Fantastic service, quick and fair. Brad the electrician was really nice and explained everything well, his work is neat and clean and he came back the next day to finish off an tidy up as it was a complex job.
5 août 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your fantastic review! We’re really pleased to hear that you were happy with the service and that Brad made such a great impression. We’ll be sure to pass your kind comments on to him — he’ll be delighted to know that his work, attention to detail and clear explanations were appreciated.
It’s great to hear that the job was completed to a high standard, particularly given the complexity of the installation. Thank you again for choosing South East Solar & Electrical and for taking the time to share your experience!
Installation went smoothly and the team…
Installation went smoothly and the team accommodated my requirements
2 juin 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for taking the time to leave us a review. We're delighted to hear that your installation went smoothly and that our team was able to accommodate your requirements. Providing a service that is both professional and tailored to each customer's needs is something we take great pride in.
Thank you for choosing South East Solar & Electrical, and we hope you enjoy the benefits of your new system for many years to come.
Great Team of professional friendly polite installers
The team of professionals who installed our batteries were friendly polite efficient and did a great job… the communication with them was great and they could not be more helpful! They listened to our requirements, and were more than happy to make the set up work for us, minimising unsightly trunking for the extra cables. They explained everything very clearly and left our house tidy without causing any hassle. The dogs approved too! Highly recommend!
5 août 2026
Avis spontané
Excellent service from start to finish
Excellent service from start to finish.
I have not received better service from a company, quite simply South East Solar have been outstanding. From the sales process to survey to install and aftercare everyone in the team was helpful, motivated and made no mistakes.
6 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your fantastic review! We're absolutely delighted to hear that you had such a positive experience with us from start to finish.
Providing excellent service throughout every stage of the journey—from the initial consultation and survey to installation and aftercare—is something we take great pride in, so it's incredibly rewarding to know our whole team made such a positive impression. Your kind words about everyone's professionalism, helpfulness and attention to detail mean a great deal to us.
Thank you for choosing South East Solar & Electrical. We truly appreciate your recommendation and wish you many years of enjoying the benefits of your new solar system. If there's ever anything you need in the future, we're always here to help.
Excellent service and professional
The engineer Cameron came on time on the day of the installation and was very professional and responsive with all our doubts. He worked a lot during the first day but because the job was long, he came a couple of days after to finish everything. We're really happy with the service and also with the solar panels fitters. They left everything super tidy and clean.
The company already gave us all the paperwork as well, and they were very responsive to our doubts.
2 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for taking the time to leave us such a wonderful review!
We're delighted to hear that you had such a positive experience with Cameron and the rest of our installation team. We'll be sure to pass on your kind words to him – he'll really appreciate the recognition. It's great to know that he took the time to answer all of your questions and ensured the installation was completed to a high standard, even though it required a return visit.
We're also pleased to hear that our solar panel fitters left everything clean and tidy, and that our office team were able to provide your paperwork promptly and assist with any queries along the way.
Thank you again for choosing South East Solar & Electrical. We really appreciate your recommendation and hope you enjoy the benefits of your new solar system for many years to come!
The electrian was great
The electrian was great, turned up early, was polite and professional, did a great tidy job and communicated well what they were doing and how the system works. Only room for improvement would be better communication from the office letting me know which day he was arriving.
24 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for taking the time to leave us your feedback!
We're delighted to hear that you had such a positive experience with our electrician and that their professionalism, communication, and tidy workmanship stood out. We'll be sure to pass your kind comments on to the installation team.
We also really appreciate your feedback regarding the communication from our office. We're sorry that we could have kept you better informed about your installation date, and we'll take your comments on board as we continue to improve our customer experience.
Thank you again for choosing South East Solar & Electrical. We hope you enjoy the benefits of your new system, and if you ever need any assistance, we're always happy to help.
Excellent throughout
Installation was sourced from Essex County Council ‘Solar Together’ programme, so they picked the installer. The choice was well made as the process from initial quote, through survey and on to installation was professional, smooth and easy. The company were very good at keeping me up to date, and the installers were both friendly, efficient, hard-working and polite. I would definitely recommend this company for solar installation work!
31 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for taking the time to leave such a wonderful review!
We're delighted to hear that you had such a positive experience from your initial quote right through to the installation. It's fantastic to know that our team kept you well informed throughout the process and that our installers made such a great impression with their professionalism, efficiency, and friendly approach.
It's great to hear that you felt you were in safe hands from start to finish.
Thank you for your recommendation and for choosing South East Solar & Electrical. We hope you enjoy the benefits of your new solar system for many years to come, and if you ever need any assistance, we're always here to help.
Easy Solar install
Very smooth installation process for Solar and Battery. Very responsive, clear communication and professional to deal with. Would use again
23 février 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for taking the time to leave us such a great review!
We're delighted to hear that your solar and battery installation went smoothly and that you found our team responsive, professional, and easy to deal with throughout the process. Providing clear communication and a hassle-free experience is something we always strive for.
We really appreciate your kind words and are especially pleased to hear that you would choose us again. Thank you for choosing South East Solar & Electrical, and if you ever need any assistance in the future, we're always here to help.
Absolutely first-class service from the…
Absolutely first-class service from the team at South East Solar & Electrical. From the initial quote right through to installation, everything was handled professionally and transparently, with no hidden surprises.
A special mention to Jade who handled my quote and all comms, also to Jack, Cam and Ezra, who carried out the work, they were professional, tidy, and clearly knew their stuff. They turned up on time, worked efficiently throughout the day, explained everything clearly, and left the place spotless. Nothing was too much trouble, and they took the time to walk me through the system and app before they left.
I’m delighted with my new Fox ESS battery setup and would happily recommend SESE to anyone considering solar or battery. Thank you! 🙏🏻
28 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your amazing review! It really means a lot to the whole team.
We're thrilled to hear that you had such a positive experience from your initial quote right through to installation. Providing clear communication and a transparent service is something we pride ourselves on, so it's wonderful to know this came across throughout your journey with us.
A huge thank you as well for your kind words about Jade, Jack, Cam and Ezra. They'll be delighted to hear how much you appreciated their professionalism, knowledge, and the care they took throughout your installation. We'll be sure to pass your feedback on to them.
We're so pleased you're enjoying your new Fox ESS battery system, and we truly appreciate your recommendation. Thank you again for choosing South East Solar & Electrical, and if you ever need any support in the future, we're only a phone call or email away.
Fantastic service
Fantastic service, clear and timely communication prior to installation
Installation team and electrician were excellent - polite/effficient/ tidy - explained everything before leaving
Highly recommend
29 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your fantastic review and recommendation!
We're delighted to hear that you had such a positive experience with us. It's great to know that our communication met your expectations and that our installation team and electrician made such a positive impression with their professionalism, efficiency, and attention to detail.
We'll be sure to pass your kind comments on to the team. Thank you again for choosing South East Solar & Electrical, and if you ever need any assistance in the future, we're always here to help.
Very impressed
Had my solar panels fitted this Wednesday and I must say how the team work really hard all day , kept me informed and gave me a full update and demonstration on how it all worked via the app. The process from ordering to completing was seamless thanks all
29 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for taking the time to leave such a wonderful review!
We're delighted to hear that you had such a positive experience from start to finish. It's great to know that our installation team kept you informed throughout the day, worked hard, and took the time to ensure you were confident using the app before they left.
We really appreciate your kind words and are grateful that you chose South East Solar & Electrical. If you ever have any questions or need any support in the future, please don't hesitate to get in touch. Enjoy your new solar system!
Great experience from start to finish
Great experience from start to finish. From the initial survey to completion of the installation sese provided great communication and information. Couldn't recommend them enough.
3 mars 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your wonderful review and recommendation.
We're delighted to hear that you had a great experience from start to finish. Providing clear communication and keeping our customers informed throughout every stage of the process is something we pride ourselves on, so it's fantastic to know this made such a positive difference to your experience.
We'll be sure to pass your kind comments on to the whole team. Thank you for choosing South East Solar & Electrical – we really appreciate your support and hope you enjoy the benefits of your new solar system for many years to come!
Installation good, issue support poor.
Survey good.
Installation good.
FoxCloud app is really poor at times.
I've had frequent issues and lack of data for several days on end.
Initially, SESE support was fine, if a little slow resolving problems.
More recently, it seemed WiFi connection was the issue. Four months post installation, I was quoted £150+vat for an engineer to visit as "we don't support app issues".
It's the app that SESE use and sold me!
I was encouraged to contact Fox direct. I didn't, not my responsibility to sort SESE's technical failings. After a few days, the app required me to accept terms and conditions, again, which I guess means they have fixed glitches. The system was then back up and running.
I've wasted a fair amount of time addressing issues, there's no proactive Comms from SESE when they arise.
In summary, I regret getting solar installation from SESE.
I've lost faith in their organisation.
28 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with both the survey and the installation process, but we're genuinely sorry to learn that your experience since then has not met your expectations.
We understand how frustrating intermittent app connectivity issues can be, particularly when they impact your ability to monitor your system. While the FoxCloud app is developed and maintained by the manufacturer, we appreciate that as your installer you naturally turned to us for support. Our team always aims to assist wherever possible, even when issues originate with third-party software.
From our investigations at the time, it appeared that the issue could have been related to the Wi-Fi connection rather than the solar equipment itself. Unfortunately, the performance and reliability of a customer's home Wi-Fi network is outside of our control, and if an engineer visit is requested to investigate a fault that is found to be unrelated to the installation or equipment, this falls outside the scope of our warranty support. This is why a chargeable visit was discussed. That said, we appreciate this may not have been communicated as clearly as it could have been, and we're sorry if this left you feeling unsupported.
We also appreciate your comments regarding proactive communication. Where widespread issues with third-party platforms are identified, we always aim to keep customers informed where possible, and we'll take your feedback on board as we continue to improve our aftercare service.
We're disappointed to hear that you've lost confidence in us, as this is never the experience we want for our customers. If there are any ongoing concerns with your system or if there's anything further we can do to help, we'd welcome the opportunity to discuss them with you directly and work towards restoring your confidence.
Thank you again for your honest feedback.
Excellent Customer Service
My solar panels were installed a few months ago. I was very happy with the communication and smooth install. On the first very hot and sunny day it tripped a fuse two days in a row which I reported. One of their Engineers contacted me on the same day and it was soon fixed. I’ve asked a few questions about the app since then and have received rapid reply’s every time. The solar panels have been performing very well too.
27 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that you were happy with the communication throughout your installation and that everything went smoothly.
While we're sorry you experienced an issue during the first spell of hot weather, we're pleased our engineering team was able to respond quickly and get everything resolved for you. Providing prompt support, both during and after installation, is something we take great pride in.
It's also wonderful to hear that your solar panels have been performing so well and that our team has been able to answer your questions about the app whenever needed.
Thank you again for choosing South East Solar & Electrical. We really appreciate your recommendation and are always here if you need any assistance in the future.
Great Service from start to finish.
From start to finish everyone at SESE was professional. Initial enquiries were addressed quickly and an initial desk top survey carried out with the results sent to me. This enabled us to hold a dialogue with SESE to ensure that they understood exactly what we wanted.
Once this was established, the planning took place and they came to check the site at firsthand. All the potential difficulties installation were recorded so that we no surprises when the installation team arrived.
The installation team who installed the panels treated the property with great respect and were keen to do the work and explain what they were doing at the same time.
The electrician was first rate, he completed the installation very carefully. All the time he endeavoured to ensure that not only was everything done safely, but also that both the inverter and the battery were situated exactly where we wanted. Upon completing the insulation he took time to explain everything and ensured that the site was left clean and tidy.
A week later, this site was visited by an external engineer to check that everything had been done correctly.
And every stage communications were straightforward and staff were always available any questions as their roles.
This is the second time we've had solar panels, the first installation was over 15 years ago so we didn't know what to expect and were very pleased with the whole process with SES from start to finish.
Highly recommended at every stage. Thank you, SESE.
7 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for taking the time to leave such a detailed and thoughtful review.
We're delighted to hear that you had such a positive experience from your initial enquiry right through to the completion of your installation. We pride ourselves on providing clear communication, careful planning and a professional installation, so it's wonderful to know that every stage of the process met your expectations.
It's especially pleasing to hear your kind comments about our installation team and electrician. We'll be sure to pass your feedback on to them – they'll be thrilled to know that their professionalism, attention to detail and respect for your home made such a positive impression.
We understand that returning to solar after 15 years can feel like a big step, so we're grateful that you chose SESE for your second installation. Thank you for placing your trust in us and for recommending us so highly.
We hope you enjoy the benefits of your new system for many years to come, and if you ever need any advice or support, we're always here to help.
Really helpful from beginning to end
Really helpful from beginning to end. Billie was very patient in explaining things and arranging late changes;
the installers were very quick and efficient, and replaced some broken roof tiles which had not been visible;
Brad the electrician went to great trouble to find the best layout, despite having to work in some places difficult to access.
Everything was finished much faster than I had expected and with minimum disruption.
23 juillet 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that you had a positive experience from start to finish. It's fantastic to know that Billie was able to guide you through the process and accommodate your changes, and that our installation team and Brad went the extra mile to ensure everything was completed to the highest standard. We're especially pleased they were able to replace the damaged roof tiles and find the best electrical layout despite the challenging access.
Providing a smooth installation with minimal disruption is always our goal, so it's great to hear we exceeded your expectations. Thank you for choosing SESE, and we truly appreciate your recommendation. If you ever need any assistance in the future, we're always here to help.
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