Placed order over a week ago. Order has still not been dispatched; my emails have been ignored. Can't get hold of anyone on chat or by phone. Awful experience - wish I had read reviews before purchasi... Voir plus
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Lisez les avis des autres
Feel very let down by the company. Ordered on 19/5, it is now 29/5, the order still hasn't been sent out. Ive now emailed twice and had no response, my latest email asking for a full refund as I have... Voir plus
One of the only companies that stock almost every electrical item and ship nationwide. Ive always found my wierd oven hob lights hard to get, but Sparks always find them and help me stop burning the... Voir plus
Really happy with my purchase, a twisted corded extension lead, great colour that blends nicely across an area of carpet to a lamp, which doesn't have a nearby socket. Nice quality reasonably priced.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Sparks Warehouse you can order online or speak to one of our highly experienced wholesale buying team to find any product you need and at the best price possible. We are here to help you track down all those hard to find products that slow up your jobs. Our website is growing every day with new products, tools for mechanics, and a massive range of spare parts that are often hard to find combined with all the usual best sellers from all the trusted main manufacturers. We work with all the main manufacturers so we can compare prices and use our buying power to get you a better price to either help you to save money or make more money on a job. Sparks Warehouse currently lists over 250,000 products and is the ultimate online tool for anyone looking for these hard to find products.
Coordonnées de contact
Unit 4, Ashville Trading Estate, SG7 6NN, Baldock, Royaume-Uni
- 01295 568 105
- info@sparkswarehouse.co.uk
- sparkswarehouse.com
3,1
Moyen
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 15 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great selection of products
Great selection of products, well priced and reasonably quick delivery!
23 novembre 2024
Avis spontané
Futures Market
I was not told the bulbs were not in stock. After waiting until the informed date for delivery had passed, I enquired what had happened to my order. Apparently the suppliers hadn't sent them and my request for a refund was ignored.
Why give a delivery date when the items were not even in the building.
Nothing wrong with the bulbs when they finally showed up.
21 octobre 2024
Excellent product
21 octobre 2024
Excellent
Excellent , they were really informative on the phone ,would really rate you a 5 star
21 octobre 2024
Calex light bulbs
The parts were easy to order at a good price. There was a delay in delivery but once the issue was flagged, the parts were delivered promptly.
21 octobre 2024
Good service
Got the product wanted at a reasonable price and delivered in reasonable time. Would buy from Sparks again
9 novembre 2024
Avis spontané
Very delayed shipping
I ordered very simply X2 bulbs,
I expected they would take a few days to arrive, I ordered them on the 23-10-24
And received them today (4-11-24).
I didn't even see a tracking number for the whole first week.
23 octobre 2024
Avis spontané
Good quality product
Ordering was easy. Came in a reasonable time frame. Quality of the goods were very good, quite impressed. Prices were brilliant. Would recomend this company.
21 octobre 2024
Worst customer service ever
Worst customer service ever, nearly 3 weeks since order and still not dispatched. Called twice and it's still not dispatched and you ask for a review. Avoid this company as they are not interested.
4 novembre 2024
Avis spontané
Package took 3wks from order to…
Package took 3wks from order to delivery but that’s Royal Mail for you. Parcel was extremely well packaged
18 octobre 2024
Not delivered and no information
I have as yet to receive my goods. I have received no delivery notification, no date of despatch, and no details of carrier. My order was placed on 19th October and payment taken immediately from my credit card. Very poor service. I was about to ring them when this review arrived. Think twice before you use this company.
30 octobre 2024
Avis spontané
Looks great works well and great value…
Looks great works well and great value for money,highly recommend.
26 octobre 2024
Avis spontané
Great service there when you need them…
Great service there when you need them thank you.
10 octobre 2024
Avis spontané
Terrible experience
Terrible experience. Order took ages to arrive, they didn't answer the phone or haven't yet replied to my email.
Despatch was supposed to be 2-3 days. Order took a week!
Wouldn't trust them again
9 octobre 2024
Avis spontané
Wish I'd read the real reviews before…
Wish I'd read the real reviews before ordering from this company.
Sent faulty fan extractor, been ignored since I contacted them regarding refund.
Unprofessional
company.
I suggest you read the real Google reviews
14 octobre 2024
Avis spontané
Ordered pack of two lights so delighted…
Ordered pack of two lights so delighted ordered another two. Love the products and are great value for money.
Very pleased with product. As described, well packaged and delivered when stated.
4 octobre 2024
Avis spontané
Poor customer service and poor returns
Quick delivery BUT poor customer service and poor returns - still awaiting refund after 1 month.
30 août 2024
Avis spontané
Overall Poor Customer Experience!
• Ordered parts on 18th Aug. 2024, wrong parts arrived.
• Phoned company and was told actual parts shown on website weren't available.
• Requested refund and was sent FREEPOST address for return of parts which were sent back on 28th Aug. 2024.
• Several phone calls later, refund eventually made on 8th Oct. 2024!
Pros
• FREEPOST address was provided for return
• Refund was eventually received
Cons
• Parts should not be listed that are unavailable
• Customer should be informed before sending alternatives
• Frustrating waste of time repeatedly phoning to chase for refund
• Once goods returned refund should be processed in a reasonable time
Sadly, overall poor customer experience.
18 août 2024
Avis spontané
Perfect
Perfect, hassle free transaction! Got what I wanted when I wanted it.
10 octobre 2024
Avis spontané
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