Specialist Blinds Avis 

149
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you so much! We absolutely love the new skylight blinds. They look fantastic and fit perfectly. The sun did actually make an appearance, so we got to test them out right away! Ryan did the inst... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The sales & installation service was good as is the quality of manufacture of the blinds. We needed to keep sunlight out of the the back of the house with patio doors open, so a key question... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aaron and Ryan have done a great job in installing the roof blinds in our conservatory, they have promptly made a quotation and installation arrangement during the heatwaves. It worths the money and d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with our new electric roof lantern blind. From the initial consultation with Aaron through to the survey and fitting by Ryan, the service provided was friendly and professional. The new b... Voir plus

À propos de l'entreprise

  1. Magasin de rideaux et stores

Écrit par l'entreprise

Bespoke blinds for gables, folding doors, lantern roofs, orangeries and conservatories. Established in 1995, all our blinds are made in our own UK-based factory and installed across the country by our team of experts.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

149 avis

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1 étoile

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4,4

Tous les avis

(149)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Waste of time

Waiting for a scheduled quotation visit, didn't show-up, no call to advise, terrible first impressions, we finished work early especially for this visit, needless to say we will not be using or recommending this company.

30 mai 2022
Avis spontané
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Réponse de Specialist Blinds

Thank you for the feedback. Our team normally call if there are any issues, so this is a very rare situation. Please let us have your surname so that we can investigate.

Noté 5 sur 5 étoiles

We are delighted with the service we received.

We are delighted with the service we received from this company. We wanted blinds for our conservatory but the roof windows are odd shapes. After trying a few companies who said they couldn't do it we contacted this company and Colin the salesman was wonderful and told us it would be no problem. Richard the fitter came to do a survey and although the roof windows offered a challenge he quickly found a solution. He returned on time a couple of weeks later to fit the blinds which took most of the day. One blind was the wrong size but Richard returned two weeks later with the correct blind. We are delighted with the blinds and grateful we found a company who could cope with unusual shapes! Richard obviously loves his job and is very skilled and professional.

14 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

1st class company

This company is really excellent, from the sales representative Colin to the fitter Andy it was faultless.
Colin was so helpful when it came to choosing what blinds to go with. He has a friendly manner that puts you at ease.
Andy was so quick and efficient and again a thoroughly nice man.
We love the finished product and would not hesitate to recommend them to anyone.
It is a totally professional and classy experience.

14 décembre 2021
Avis spontané
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Réponse de Specialist Blinds

Hello Pam,

Thank you for your fantastic review, I’ve passed your comments on to Colin and Andy so they can see how happy you are with their service. We are so pleased you love your new blinds.

All the best,
Conservatory Blinds Ltd.

Noté 5 sur 5 étoiles

Blind for our large lantern space…

Blind for our large lantern space fitted recently. Collin Lewis visited us to talk through solutions and then survey and fit followed. Seamless process and great to work with a family business who really knows what they are doing -
First class service, many thanks.
Rob, Staffordshire.

7 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Blinds installed throughout house

Had Jon Bradley from Conservatory Blinds Ltd install duette pleated blinds throughout my house including bifold doors. Blinds are excellent quality and easy to use and once read for install everything was installed in less than 2 hours even with approximately 25 windows to be done.

28 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

I have recently had blinds installed in…

I have recently had blinds installed in my home office. I have been very happy with the service received at every stage of the process. The salesperson listened to what I wanted and presented relevant options which made selecting from such a wide choice very easy for me. The installation has been completed perfectly. At every stage, they arrived when they said they would and did what they said they would. I would happily recommend them to family and friends.

6 août 2021
Avis spontané
Noté 5 sur 5 étoiles

So pleased with my electric roller…

So pleased with my electric roller blinds, amazing product with a great service. Aaron help us through the process and help recommend the right product for our requirements. I would certainly recommend this company and will you you again.

Many thanks

Michelle

5 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly Reconmended

Great service from first contact through to fitting! Sales person (Colin) was extremely knowledgeable and took my wife and I through everything we needed to know to help resolve our gable end problem. Not pushy like other big national blind company's and the fitter (Dan) was seamless with his work and installation We love our blinds, thank you Conservatory Blinds Limited!

4 août 2021
Avis spontané
Noté 5 sur 5 étoiles

my electric gable blinds are truly…

my electric gable blinds are truly magnificent.they are recessed into the plaster work and besides being hardly visible, they are extremely quiet and reliable.The fitter was personal and professional. I would recommend them highly

4 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent presentation

Excellent presentation. Sample blinds of different shapes, fabrics , photographs and lots of installation. knowledgeable staff and helpful advice. Not pushy either.
Great installer who was quick, efficient, clean and tidy.
Problem solved. Blinds fantastic and would recommend to anyone.

4 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend this company

Highly recommend this company! We decided to get remote control roller blinds installed for our newly renovated house, the advice we received throughout the process of purchasing them was brilliant!!

28 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and even the same surveyor/fitter that came over 20 years ago!

I used this company over 20 years ago and again they have proved to be the people to use. The blinds are such good quality, I originally bought a set of conservatory blinds which are still in use today. I had some new house blinds fitted recently and they look superb! I wish I could show the pictures that I have taken and shown to my friends! highly recommended.

20 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Roller blinds

This company fitted 5 rollers around my flat and they look amazing. They are blackout rollers and the difference it makes in my bedroom is incredible. Would highly recommend

20 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Happy customer

I hadn’t ever bought conservatory blinds before but this company made the process very straightforward. The fitter Richard was extremely helpful and has done an excellent job. I’m very happy with the blinds, both the quality and the fitting.

15 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Efficient and prompt

Purchased a number of blinds for a conservatory being converted to a room by the addition of a solid roof. Efficient and prompt made-to-measure service. Recommended.

15 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing service, thank you!

Recently called to ask for some spare parts, which were sent free of charge. The blinds are several years old, so way out of guarantee. Amazing service, thank you!

14 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Unethical Business Practices

I wanted to engage with conservativeblinds.co.uk for the supply of blinds for my conservatory. Be a judge for yourselves. The salesman visited my home and gave me a quote for £11,800 which I agreed to. He then did some more calculating and said he had underestimated the price but would honour the price we had agreed on. I had three witnesses to this negotiation.

He returned to his head office and rang me later to say that the price was now £14,219, some £2419 more. I received an email from their director arbitrarily cancelling the order without discussion with me.

I now feel I had a lucky escape and It is my perception that conservativeblinds.co.uk is unethical and charlatans. In my opinion they are not a company who you should consider doing business with. Steer clear of this company, in my opinion they are not to be trusted.

10 juillet 2021
Avis spontané
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Réponse de Specialist Blinds

Your comments have obviously been carefully written and subsequently edited to avoid legal action for defamation. Nevertheless, they are misleading and clearly intended to damage our reputation just because we had to cancel your order, which itself was purely due to your abusive and threatening behaviour.

We provided you with numerous quotations for various motorised solutions at your request. You subsequently chose to order the most expensive option, utilising the highest specification motorised blinds and control system available in the UK, which are normally only used in extremely large properties or commercial applications. At no point did we increase the price of your order after you decided to place it.

A week after placing your order you arranged for us to survey your property, only for us to find that (contrary to what you told us when we asked) it was not ready, which obviously caused us additional costs, as well as delaying any return visit.

You also started querying the order value again. We offered to cancel your order and refund your deposit, but you became abusive; insisting that you should pay approx. £3k less than your order, threatening to make a complaint about us if we did not accede to your demands.

We decided the best course of action was to cancel your order and refund your deposit. In hindsight we can only speculate that you perhaps always intended to create a reason for not paying the full amount.

Presumably, you chose to post your fallacious opinions on Trustpilot out of spite, to try and cause us harm, just because we refused to tolerate your disingenuous behaviour anymore.

Your review at time of reply (14/07/21 12:30pm):

"I wanted to engage with conservativeblinds.co.uk for the supply of blinds for my conservatory. Be a judge for yourselves. The salesman visited my home and gave me a quote for £11,800 which I agreed to. He then did some more calculating and said he had underestimated the price but would honour the price we had agreed on. I had three witnesses to this negotiation.

He returned to his head office and rang me later to say that the price was now £14,219, some £2419 more. I received an email from their director arbitrarily cancelling the order without discussion with me.

I now feel I had a lucky escape and It is my perception that conservativeblinds.co.uk is unethical and charlatans. In my opinion they are not a company who you should consider doing business with. Steer clear of this company, in my opinion they are not to be trusted."

Noté 1 sur 5 étoiles

Perfect until later servicing was required

I had blinds installed by this company a few years ago and have been very happy with them - the sales and fitting process were excellent and the blinds work perfectly. Unfortunately the after sales service has been abysmal - having tried to book a service appointment, the fitter has declined to return my calls or acknowledge my emails. A delay in coming out is entirely understandable; the inability to respond to the request is not.

5 juillet 2021
Avis spontané
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Réponse de Specialist Blinds

A service call was raised for you two weeks ago, the day after you confirmed that a visit was necessary, to help you reinstall the blind that you took down. We directed you to our online help videos in the hope that you were able to fix the problem yourself, as this is normally the quickest solution for general maintenance issues.

We did email you to confirm that a service call had been raised, but asked that you bear with us as our team are extremely busy at this time of year.

Unfortunately when you chased this last week the person you spoke to was not aware that the fitter was on annual leave that week, which is why you then did not hear from him immediately. Apologies for this slight oversight. He is back at work now, and will be calling you to arrange the service call to re-fit your blinds.

- Conservatory Blinds Limited

Noté 5 sur 5 étoiles

Very impressed

Very impressed! Jon arrived promptly and was very friendly and efficient. He explained how he would fix the blinds to our garden room sliding doors and helped us choose the right colour. We only had to wait a few weeks for the blinds to arrive, they were actually fitted 4 days earlier than expected. Jon arrived and fitted them very quickly, without any fuss and then gave us a demonstration on operating them. Very happy with the quality and service. Thank you Jon! Wendy Crocker

22 juin 2021
Avis spontané

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