Appeal Shading Avis 1 866

Paul Coomber was exceptional. Efficient and tidy. He explained how everything worked and I am very happy with the finished product

Dariusz Ciechacki attended and was incredibly professional and knowledgeable. He quickly diagnosed the defect and effected a rapid repair to my complete satisfaction. Thoroughly recommend this engineer.

We had to call Appeal Shading due to a cord on one of our blinds coming out of the rail and jamming the blind, Dariusz the original installer came and disassembled the blind and re threaded the cord, now works like new.
The service Dariusz gives is excellent he explains everything in such detail and explains why it happened and how not to let it happen again.
Highly recommended Dariusz to install your blinds.

Paul C was great, on time, very professional, helpful and clean worker. Very knowledgeable and thorough. Would definitely use Appeal again

Blinds are obviously more robust than previous blinds. Dan was quick at fitting but very efficient, checking measurements as he went along. Very tidy and cleaning up before he left. Great Blinds,Great People.

Went to Appeal for roof and window blinds for our conservatory nearly 20 years and decided it was time for a refresh. The process was well managed with timely appointments and clear documentation provided at each stage. This concluded with the installation today by Dan. He did a great job of fitting the replacement blinds leaving no evidence of the original fit, took time to explain their operation and check that we were happy with his work. Thoroughly recommended.

Paul c & Sam did a wonderful job fitting ,
Clean & tidy , would recommend this company , 5 star all the way,

Well I'm more than impressed. Superb standard of work. Both Charles and Tom have done an excellent job installing our new awning. Arrived on time, polite, super neat and mess free. Explained everything I needed to know clearly. We couldn't be happier!

Paul C - cracking job, very nice chats and respectful of the property.

Darius was the most efficient installer, very professional and completed the project very neatly and quickly!!

An excellent result and a very friendly guy and we would thoroughly recommend!!

Thank you very much, Gavin

Charles an Tom arrived this morning to fit my new awning.
They were on time, friendly, very efficient, explained everything to me. A delight to have around.
Thanks boys for doing an amazing job.

Excellent fitter. Left the rooms immaculate and helped us with the app. Would definitely ask for Alan R again.

Dariusz fitted very well

Very happy with the result. Can hardly see that the insect screens were fitted. The service from Alan Robinson who fitted the screens for us was excellent and we will certainly be back for more screens since Alan was great.

Matt and Andy were very professional and did an excellent job from the original survey through to the fitting. Lots of helpful advice.

Amazing. Paul C was wonderful, clean and tidy, explained all mechanics and charging. Highly recommended. Would always use Appeal Shading and would recommend to family and friends.

Excellent fitters…. Andy and Matt
Arrived promptly, worked efficiently and without disturbance or disruption.
Completed installation, explained mechanism and maintenance.
Site left completely cleared and clean.
Waste left neatly stored and secured.

Very good professional service with great communication and quality fitting. Matt and Andy communicated and demonstrated fully all we needed and went above and beyond to answer all our questions. Left the area tidier than they found it 👍

Initial fitting of the blind and awning was fine and we have been happy with the products. However now there is an issue we have had great problems with the customer service and complaints. We have had an awning fitted which has sunk into the exterior wall, we raised concerns at the time regarding the wall construction and reassured all would be suitable. A few years down the line and the awning is unsafe to use and causing exterior damage to the wall. The response time has been terrible and they have ignored emails and phone calls. Really disappointing customer service considering we were recommended by neighbours and ended up spending a lot on both interior and exterior products that have both unfortunately not stood up to time. Very frustrating not to communicate with the customer and certainly wouldn't recommend due to the abysmal aftercare.

My experience overall with the company has been very good, great workmanship by the manufacturing team and by Steve our fitter. A slight blip relating to delivery was swiftly rectified and the fitter Steve was excellent, he went over and above to ensure that the fitting went ahead without a hitch and for that we are extremely grateful to him. He explained what he was doing throughout and was very friendly but professional at all times. Our blinds look fantastic and very well made and the customer service and support staff were very helpful. Thank you all very much! I will be recommending to family and friends.