Appeal Shading Avis 

1 967
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Cannot recommend Appeal Shading enough. Right from the first phone call, the consultation meetings to the fitting was all very professional. The care that Charles and Callum took with the fitting was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vince our installer arrived ahead of time, introduced himself and unloaded his equipment. He prepared the area below the lantern and started working straight away. He seemed very proficient and worked... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Charles & colleague were very personable and did an excellent job. He explained and demonstrated the options and care requirements. We are very pleased with our choice.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had our amazing pleated door screen fitted by Steve. Setting up a consultation was very easy and Jake was very helpful when he came to show us different options. Steve then came to do a surv... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de rideaux et stores
  2. Équipement et installation de conservatoire
  3. Magasin de garnitures de portes et fenêtres

Écrit par l'entreprise

Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(1 967)

323 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

New lantern added.

New lantern added.

Alan R has just saved our summer.

We had a number of pleated blinds installed for sliding doors and bifold doors a few years back.

He has just been back to install a lantern blind for a large kitchen skylight.

The service and the banter was just as good as last time. The installation was very quick and he tidied everything up afterwards.

Before leaving Alan checked the existing and new remotes worked and that all phone connections to the hub worked too.

12 août 2026
Avis spontané
Logo de Appeal Shading

Réponse de Appeal Shading

Thank you for taking the time to leave us your feedback. We're so happy to hear that you are pleased with your blinds and that Alan continued to provide an excellent installation experience. We'll be sure to pass this on to him and the team and we hope you continue to enjoy your blinds!

Kind regards,
Appeal Shading
(Ref: 154316)

Noté 5 sur 5 étoiles

Excellent service

Excellent service from the initial consultation to the measuring and the fitting. I highly recommend Appeal Shading

7 août 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for your review. We are so happy to hear that you had a great experience with our team, and truly appreciate your recommendation!

Kind regards,
Appeal Shading

Noté 5 sur 5 étoiles

Charles and his colleague were friendly…

Charles and his colleague were friendly and efficient .
He took time to explain how to use it , change batteries etc and answer any questions .
Everything was left so neat and tidy .. very impressive.

7 août 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for your review. We're so pleased to hear that Charles provided an excellent installation and hope you enjoy your new awning!

Kind regards,
Appeal Shading
(Ref: 154197)

Noté 5 sur 5 étoiles

Just had our amazing pleated door…

Just had our amazing pleated door screen fitted by Steve.
Setting up a consultation was very easy and Jake was very helpful when he came to show us different options.
Steve then came to do a survey, he arrived promptly and was exceedingly knowledgeable about the whole process.
He returned today to fit the door screen, again he was prompt, friendly and totally professional. The screen itself is beautifully made, fits perfectly and glides easily back and forth. It is so nice to have air flow without the insects moving in!

6 août 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for your review. We're so pleased that Steve, Jake and the team provided an excellent service. We truly appreciate you taking the time to leave us your feedback and are pleased to hear that you are happy with your new insect screen!

Kind regards,
Appeal Shading
(Ref: 154523)

Noté 5 sur 5 étoiles

Alan Robinson from Appeal Blinds

Alan Robinson from Appeal Blinds came to fit my lantern blinds today and did a fantastic job. He was professional, punctual, tidy, and friendly. The work was completed promptly and to a very high standard. I am very pleased with the shades.

6 août 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for your review. We're pleased to hear that you had a great installation with Alan and that you are happy with your new blinds!

Kind regards,
Appeal Shading
(Ref: 154285)

Noté 5 sur 5 étoiles

Very professional and knowledgeable staff

Very professional and knowledgeable sales person , Alan Robinson the surveyor and fitter of our front door blinds was so helpful and did a fantastic job of fitting them. Alan R is friendly and he tied up perfectly .
The blinds look beautiful and are and enhance the front hall.
Thank you so much.
This company have well trained staff and you won’t be disappointed with thier work in your home

5 août 2026
Avis spontané
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Réponse de Appeal Shading

We appreciate you taking the time to leave us your review. We're so glad to hear that you are happy with your new blinds, and have had a fantastic experience with Alan and the team!

Kind regards,
Appeal Shading

Noté 5 sur 5 étoiles

Paul C and Julian did a great job

Paul C and Julian did a great job. Everything fitted well and a hands-on demonstration enabled me to understand how to operate the blinds.

4 août 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for your review. We're so pleased that you're happy with the installation from Paul and Julian, we'll be sure to pass on your feedback to them!

Kind regards,
Appeal Shading
(Ref: 154077)

Noté 5 sur 5 étoiles

Super efficient process throughout

Super efficient process throughout. Alan R was a pleasure to have in the house. Engaging, respectful, tidy and thorough!
Would highly recommend!

31 juillet 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for your feedback. We're pleased to hear that Alan provided an excellent installation experience! Thank you for your recommendation.

Kind regards,
Appeal Shading
(Ref: 154277)

Noté 2 sur 5 étoiles

Cautionary tale for dog owners

We recently bought a pleated insect screen for our French doors. All the team have been professional, great communication throughout and the fitter, Colin, was tidy, efficient and respectful of our home. Initially the screen was great and very effective. Unfortunately our dog (a staffie) tried to walk through the screen a few times (maybe he couldn’t see it) but we pulled him back each time. Parts of the screen came off the lower rails and the strings that move the screen in and out sagged. We can’t now fully close the screen. Having spent over £1k we were not prepared to spend another £300 to get it picked up and fixed. It is a great product, but we gave it two stars because if you have pets you need to be aware of the situation and think carefully before purchasing.

30 juillet 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for your feedback. We are pleased to hear that you have been able to enjoy the benefits of the screen, although we are sorry to learn that it has been damaged by your pet. Unfortunately, accidental damage, including damage caused by pets, is not covered under the terms of the warranty.

If you wish to have some additional stickers to place at your dogs eye level, to help make the screen more visible and reduce the likelihood of this happening again, please let us know.

If you would like to have the screen repaired, we would be happy to arrange for one of our engineers to visit. Please let us know if you would like us to organise this for you.

Best regards,
The Appeal Shading Team

Noté 5 sur 5 étoiles

Efficient and professional throughout…

Efficient and professional throughout the assessment, survey, customer support, installation. Awning is of great quality, awning installed by superb technicians, Work area kept clean throughout and quality of the installation/ fittings first class.

28 juillet 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for your review, we're thrilled that your experience was great with our whole team and that you are happy with your new awning!

Kind regards,
Appeal Shading

Noté 1 sur 5 étoiles

Asked for a brochure

Asked for a brochure, never received it, but getting constant phone calls that I never asked for. Pain in the ….company

20 juillet 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for your feedback. We send out our brochures electronically so please ensure you have checked your spam or junk folders for this.

Apologies for any frustration caused, we do call people who have requested a brochure to ensure they have received this and answer any questions they may have.

We'd be more than happy to re-send you a brochure or remove you from our call list. If you'd like us to do either, please email us at marketing@appealshading.co.uk, including your name and postcode.

Best regards,
The Appeal Shading Team

Noté 5 sur 5 étoiles

So impressed!

The whole process from start to finish was exceptional. Molly was extremely knowledgable and professional and helped choose the correct product for our terrace.
A special mention also to the fitting team, Charles and Tom who worked quickly and carefully, completing the installation to a very high standard. They took the time to explain how everything works and left the area clean & tidy. I am delighted!!!

28 juillet 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for taking the time to leave us your feedback. We're happy to hear that you've had a great experience with Appeal! We'll be sure to pass on your kind words to Molly, Charles, Tom and the team.

Kind regards,
Appeal Shading
(Ref: 154068)

Noté 5 sur 5 étoiles

Patio Awning

Charles and Tom did an excellent job installing our new Awning. Throughly professional and friendly.
The Awning itself looks brilliant, looking forward to many happy hours sat under it.

24 juillet 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for your feedback. We're pleased that Charles and Tom provided an excellent installation and that you're happy with your new awning!

Kind regards,
Appeal Shading
(Ref: 154195)

Noté 5 sur 5 étoiles

Fantastic Company to do business with

Fantastic Company to do business with. Very helpful and informative staff on initial telephone contact followed up by excellent Paul C who surveyed the property and then carried out a brilliant installation. The screen is virtually invisible and such a clever design. Not cheap but well worth the money.

24 juillet 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for your review. We're so glad to hear that your experience with Appeal and our team has been a positive one and that you're happy with your new insect screen!

Kind regards,
Appeal Shading
(Ref: 154299)

Noté 5 sur 5 étoiles

Great service and products

Had an insect screen fitted by Alan R. Great service throughout from the whole team and a great product. Can also recommend their electric pergola/awning as recently had one fitted. Very substantial/sturdy product

23 juillet 2026
Avis spontané
Logo de Appeal Shading

Réponse de Appeal Shading

Thank you for taking the time to leave us your feedback. We truly appreciate your recommendation and are thrilled that you're happy with your new insect screen and the installation from Alan!

Kind regards,
Appeal Shading

Noté 5 sur 5 étoiles

All well done by Mr Robinson

All well done by Mr Robinson. Clean. On time, as we wanted.

22 juillet 2026
Avis spontané
Logo de Appeal Shading

Réponse de Appeal Shading

Thank you for your review. We're thrilled that Alan provided a great installation and that you're pleased with your new blinds!

Kind regards,
Appeal Shading
(Ref: 154289)

Noté 1 sur 5 étoiles

Failure to install blinds on agreed date and 6 week delay to put it right

I cannot recommend Appeal Shading based on my experience.

I ordered powered roller blinds for 3 rooms and paid my deposit in advance, expecting a professional installation service.

A survey was carried out before installation, yet when the installation team arrived on 11 June 2026 they did not have the necessary equipment to work safely at the required height. As a result, the blinds were not installed. This was entirely avoidable and resulted in my wife and me wasting an entire morning dealing with the situation.

To make matters worse, the earliest replacement appointment offered was 21 July 2026, almost six weeks later. During this period we have been unable to benefit from the blinds, which were purchased in part to reduce solar gain in our home. The delay has been particularly frustrating during the recent spell of very hot and sunny weather.

To Appeal’s credit, they have acknowledged that the failed installation resulted from an internal error following the departure of the original surveyor and that the working at height requirements were not recorded properly. However, despite accepting responsibility, they have not taken any meaningful steps to expedite installation or offered any gesture of goodwill to recognise the wasted appointment, the inconvenience caused or the lengthy delay in completing the installation due to their error. We were left feeling that we had been put to the back of the installation queue due Appeal’s poor organisation and planning and that we had no choice but to accept this and put up with it.

Mistakes can happen, but how a company responds to them is what really matters. Unfortunately, in my experience, Appeal Shading’s customer service has fallen well below the standard I expected for a premium product and installation service.

22 juillet 2026
Avis spontané
Logo de Appeal Shading

Réponse de Appeal Shading

Thank you for taking the time to provide your feedback. We are sorry that your order did not progress as smoothly as either of us would have liked.

We appreciate how disappointing the delay in completing your installation must have been, and we apologise for the inconvenience this has caused.

We trust that your blinds have now been installed, and we hope you will enjoy them for many years to come.

Best regards,
The Appeal Shading Team

Noté 5 sur 5 étoiles

Excellent installation by Paul C.

We were referred to Appeal Shading by our neighbour and are very pleased with the finished product. It has only been installed for a day, but it looks excellent, feels sturdy and appears to be very good quality.

A special mention must go to Paul C., who carried out the measuring and installation. He was a thorough professional from start to finish. He was knowledgeable, efficient, quick and extremely tidy, as well as patient and genuinely pleasant to have in our home. I honestly cannot speak highly enough of him.

The only area that could be improved is communication during the process. We sometimes had to chase for updates, and it felt as though the different teams were not always fully coordinated. However, when I eventually spoke to someone in the accounts team, she was lovely and made a real effort to help.

Overall, we are very happy with the product and would recommend Appeal Shading, particularly based on the excellent service provided by Paul C.

21 juillet 2026
Avis spontané
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Réponse de Appeal Shading

Thank you for taking the time to leave us a review. We're thrilled to hear that you are happy with the final product and the service from Paul!

We also appreciate your feedback regarding communication throughout the process. We're sorry that you felt you had to chase for updates at times, and we understand how frustrating that can be. Your comments have been shared with the relevant department so we can continue improving our communication and overall service.

We truly appreciate your recommendation and we will be sure to pass this on to Paul - he'll be pleased to know he made such a positive impression!

Kind regards,
Appeal Shading
(Ref: 154293)

Noté 5 sur 5 étoiles

Professional and friendly service

Professional and friendly service. Paul showed up on time. Very happy with blinds fitted and insect screen service. Highly recommend.

20 juillet 2026
Avis spontané
Logo de Appeal Shading

Réponse de Appeal Shading

Thank you for your review. We're thrilled that Paul provided a quality installation and service and that you are pleased with your new blinds and insect screen! We truly appreciate your recommendation and will be sure to pass this on to the team.

Kind regards,
Appeal Shading

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