Specialist Blinds Avis 

149
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you so much! We absolutely love the new skylight blinds. They look fantastic and fit perfectly. The sun did actually make an appearance, so we got to test them out right away! Ryan did the inst... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The sales & installation service was good as is the quality of manufacture of the blinds. We needed to keep sunlight out of the the back of the house with patio doors open, so a key question... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aaron and Ryan have done a great job in installing the roof blinds in our conservatory, they have promptly made a quotation and installation arrangement during the heatwaves. It worths the money and d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with our new electric roof lantern blind. From the initial consultation with Aaron through to the survey and fitting by Ryan, the service provided was friendly and professional. The new b... Voir plus

À propos de l'entreprise

  1. Magasin de rideaux et stores

Écrit par l'entreprise

Bespoke blinds for gables, folding doors, lantern roofs, orangeries and conservatories. Established in 1995, all our blinds are made in our own UK-based factory and installed across the country by our team of experts.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

149 avis

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A répondu à 100 % de ses avis négatifs

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4,4

Tous les avis

(149)

35 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Superb service

Excellent service from Conservatory blinds ltd. Colin and Richard were friendly, helpful and a pleasure to deal with. Colin took the time to establish what I was looking for and then worked through all the options with me, until we found just the right one. Richard then came out and took all the measurements before coming back to fit them a few weeks later.
Extremely please with the end result, which matches my original vision perfectly!
Would highly recommend them!!

18 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed by the lack of customer service

I enquired about the blinds at the end of September 2020. After the initial visit the sale rep confirmed that we could have perfect fit blinds for our shaped windows. I paid the deposit and waited for the surveyor to visit and accurately measure each window. It was agreed on fitting the blinds to the recess of the windows. Several weeks after paying the deposit we received a call and we were told that the fabric was not available and they had to delay the installation, this call took place few days before the due installation date. We were also told that fitting the blinds on the actual window recess was no longer possible. A new installation date was agreed and another survey was booked. We then received another call to let us know that the new installation date was no longer an option. I asked for my deposit to be refunded and this was actioned. We then agreed to start the process again in the new year and here the troubles start again. A new surveyor was meant to schedule a visit, I was due to pay the deposit. The surveyor never made contact so I decided not to progress with the order. The company cannot confirm if the material to make my blinds is available but they still expect the deposit to be paid without giving any information or reassurance to the customer. I wasted almost 4 months. Incredibly unprofessional business.

8 janvier 2021
Avis spontané
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Réponse de Specialist Blinds

We’re sorry to hear about your experience, this is not our usual standard (as reflected in the 1,000+ reviews on other review platforms and our website).

Like many companies, we had many challenges throughout 2020. Unfortunately, both your surveyors have had to isolate on various occasions, which prolonged progress on your order and resulted in a delay in the fabric that you chose.

We are sorry for any inconvenience caused, and hope you find another solution soon.

- Conservatory Blinds Limited

Noté 5 sur 5 étoiles

Quality, premium blinds that last

Excellent company, including a caring and considerate pre-sales meeting with the adviser, highly professional installation of blinds and brilliant after-sales support. Although seemingly expensive to purchase, after nearly 5 years of use, we have not had any significant problems with the blinds, which continue to function perfectly, so you get what you pay for. A couple of small plastic clips that broke were replaced free of charge within days of contacting the company.
They are also quite easy to maintain and have not shown any signs of wear and tear to date.

3 août 2020
Avis spontané
Noté 4 sur 5 étoiles

great blinds

Good initial service from sales person. Very impressed with fitter who measured up and fitted himself. The blinds are superb. The fitting is smart and tidy, also measured to the millimetre.
Very pleased, great blinds, great service.
Just check that you get a chance to discuss your method of payment. The opportunity was not raised with us after the order was placed and full payment was demanded on completion.

12 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Professional and helpful

Our glass-roofed extension was unbearably hot in the summer so we decided to get some blinds to reduce the heat gain. Many of the companies we contacted for a quote tried to employ high-pressure sales techniques but the chap who came to see us from Conservatory Blinds Ltd behaved normally, which was a relief! We were given all the facts we needed about types of fabrics and how to move and clean the blinds and then left to make our decision. The installer was very punctual and efficient and we are very pleased with the result. Our kitchen is now much cooler in sunny weather and we've got extra insulation for when it's cold. Would definitely recommend this company.

28 mars 2018
Avis spontané

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