Currently, I have not received the order. I have had several updates advising me that there has been a supply issue. Each time I had the choice to cancel the order but I decided not to, in the hope th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I cannot fault customer service. After my review about my phone call to them prior to purchasing and being told wrong dims for steps as when they arrived were far too small. They came back to me a... Voir plus
L'entreprise a répondu
Just not having to worry about anything at all, as already sent to you before yesterday: sorry if I didn't make myself clear. Thanks for asking - no need to reply. Vic
L'entreprise a répondu
I required replacement printer cartridges for my printer. When checking available suppliers I found that Staples pricing was not only the most competative but their ordering process was really easy. F... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Staples UK
Écrit par l'entreprise
Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.
Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)
STAPLES UK
Écrit par l'entreprise
Coordonnées de contact
evo Business Supplies Limited, Newland House, Unit 2, Express Way, WF6 2TZ, WAKEFIELD, Royaume-Uni
- 0333 999 3393
- csd@staples-online.co.uk
- staples.co.uk
4,2
Bien
17 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
The company delivery is very quick
The company delivery is very quick. The communication with them and myself was great. The price is excellent . The order was correct.
23 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
good service
30 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
On the delivery day
On the delivery day, the delivery drivers left my delivery unpacked form the main boxbehind my bins. I was disappointed to find them there. the packages could have been stolen
28 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We are sorry to hear you are unhappy with the delivery service provided. Parcels can be left in a safe place at the drivers discretion as per our delivery terms. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
Quality Twinings teabags at a sensible price
Quality teabags at a sensible price. Delivered with speed and attention to detail.
As long as Staples have my Twinings brand I will never use a supermarket again.
29 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Réponse de Staples UK
Hello, thank you for your feedback. We are sorry to hear you are unhappy with the service provided. If you wish for us to follow up on this, please contact: csd@staples-online.co.uk. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
I am still awating to receive my order
I am still awating to receive my order. You have my money but my order has not arrived.
29 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. An email has been sent with the proof of delivery details. Sincere apologies for the inconvenience caused by this. Kind regards Staples team.
Great price and fast delivery
28 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Réponse de Staples UK
Hello, thank you for your feedback. We are sorry to hear of the delays with your order. Occasionally, items may become out of stock, and we rely on the estimated restock dates provided by our suppliers. While we aim to meet all due dates, they are not guaranteed. If a due date is delayed, it is typically due to the supplier's own stock availability. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
Prompt service.
29 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
the orders were swiftly completed…
the orders were swiftly completed through the portal, reasonable prices, quick delivery.
27 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Réponse de Staples UK
Hello, thank you for your feedback. We are sorry to hear of the delays with your order. Our backorders team should have contacted you with details of the delayed item. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
Réponse de Staples UK
Hello, thank you for your feedback. We are sorry to hear of the delays with your order. Occasionally, items may become out of stock, and we rely on the estimated restock dates provided by our suppliers. While we aim to meet all due dates, they are not guaranteed. If a due date is delayed, it is typically due to the supplier's own stock availability. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
The product I purchased was faulty
The product I purchased was faulty. This was not Staples fault but they dealt with it very well.
28 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Rapid product delivery
28 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
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