Staples UK Avis 16 702

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Currently, I have not received the order. I have had several updates advising me that there has been a supply issue. Each time I had the choice to cancel the order but I decided not to, in the hope th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot fault customer service. After my review about my phone call to them prior to purchasing and being told wrong dims for steps as when they arrived were far too small. They came back to me a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Just not having to worry about anything at all, as already sent to you before yesterday: sorry if I didn't make myself clear. Thanks for asking - no need to reply. Vic

L'entreprise a répondu

Noté 5 sur 5 étoiles

I required replacement printer cartridges for my printer. When checking available suppliers I found that Staples pricing was not only the most competative but their ordering process was really easy. F... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de fournitures de bureau
  2. Magasin de meubles de bureau

À propos de Staples UK

Écrit par l'entreprise

Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.

Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)

STAPLES UK

Écrit par l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

17 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Speedy response

Speedy response, quality service, value for money

28 mai 2026
Logo de Staples UK

Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

Highly recommend this company.

Amazing service, excellent product. Very impressed.

28 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, speedy efficient delivery good price and product.

26 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

Amazingly prompt dispatch and delivery

Amazingly prompt dispatch and delivery, ordered late afternoon, delivered less than 24 hours later. Good price for a good product.

28 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

So quick to deliver and cheaper than…

So quick to deliver and cheaper than putting fuel in my motor and my time.

28 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

Always a great service 👍

Always a great service 👍

28 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

Printer Cartridge Purchase

I required replacement printer cartridges for my printer. When checking available suppliers I found that Staples pricing was not only the most competative but their ordering process was really easy. Furthermore, delivery took place within just a few days which I was really happy about as I had noted that other suppliers could take up to a month for delivery.

26 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

Very good experience

Very good experience! Prompt shipping!
Value for money! Great buy!

27 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

Pleasure to do business with this Company

Easy to use website that moves quickly, straightforward ordering and payment process and delivery was very quick and they followed instructions. I'll have no hesitation in uing from them again.

27 mai 2026
Logo de Staples UK

Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 1 sur 5 étoiles

Still waiting

Still waiting for paper ordered nearly a fortnight ago.

New update, now delayed a further month, yep another month, and not guaranteed. New date stock expected 13th July with a rider, this may not be achieved and it takes three days to accept stock

To accept orders for product they don't have (was showing in stock at time of order), and have no idea when they will have it, is malpractice at its worse. Someone needs to do something about this sort of poor practise. Quoting delayed dates and then delaying them by another month with no guarantee whilst keeping hold of customers money is simply unacceptable and a 'sorry' simply doesn't cut it.

Having read the other one star reviews it would appear Staples UK struggle with stock control allowing orders to be placed for product they simply don't have and to make matters worse they are happy to sit behind delay being someone else's fault, but hey they are sorry for the delay!

27 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. We are sorry to hear of the delays with your order. Product availability is available to view at the point of checkout. Occasionally, items may become out of stock, and we rely on the estimated restock dates provided by our suppliers. While we aim to meet all due dates, they are not guaranteed. If a due date is delayed, it is typically due to the supplier's own stock availability. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.

Noté 5 sur 5 étoiles

Good price delivery as promised

Good price delivery as promised

27 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

The first fan that was delivered was…

The first fan that was delivered was broken and I rang up and was asked to video the fan which I did and I received my replacement within 2 days

27 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

Easy website

Easy website, speedy dispatch. Thank you.

27 mai 2026
Logo de Staples UK

Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

deliver sooner than expected

deliver sooner than expected. Delivery driver friendly

27 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

Great service

Great service

27 mai 2026
Logo de Staples UK

Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 1 sur 5 étoiles

You don’t have nu:evolve reporters…

You don’t have nu:evolve reporters notebooks and I’m fed up with these nerdy “how did we do?” surveys. Just make the delivery and back off.

27 mai 2026
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Réponse de Staples UK

Hello, thank you for your feedback. I can see your order has been delivered in full. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.

Noté 5 sur 5 étoiles

Really easy to order

Really easy to order.
Very fast and efficient delivery.
Will be using again.

27 mai 2026
Logo de Staples UK

Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery. Notification

26 mai 2026
Logo de Staples UK

Réponse de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

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