Currently, I have not received the order. I have had several updates advising me that there has been a supply issue. Each time I had the choice to cancel the order but I decided not to, in the hope th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I cannot fault customer service. After my review about my phone call to them prior to purchasing and being told wrong dims for steps as when they arrived were far too small. They came back to me a... Voir plus
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Just not having to worry about anything at all, as already sent to you before yesterday: sorry if I didn't make myself clear. Thanks for asking - no need to reply. Vic
L'entreprise a répondu
I required replacement printer cartridges for my printer. When checking available suppliers I found that Staples pricing was not only the most competative but their ordering process was really easy. F... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Staples UK
Écrit par l'entreprise
Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.
Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)
STAPLES UK
Écrit par l'entreprise
Coordonnées de contact
evo Business Supplies Limited, Newland House, Unit 2, Express Way, WF6 2TZ, WAKEFIELD, Royaume-Uni
- 0333 999 3393
- csd@staples-online.co.uk
- staples.co.uk
4,2
Bien
17 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staples will be my 'go to'
How I struggled to find the simple things I was after on high street or on-line, until I thought about Staples!
Easy search, good product info, decent price, and rapid postal delivery.
24 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. Please accept our sincere apologies for your items have yet to be delivered. I have emailed you directly to resolve this. Kind regards Staples
Terrible delivery service
Terrible delivery service - didn’t deliver when said would and then came a day earlier than rescheduled date when you knew I would be out.
23 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. Apologies for the delays in receiving your order.Please accept our sincere apologies your items were delivered in this manner. This is not the service we aim to provide. We have issued an investigation with the Courier. Apologies again for any inconvenience caused.Kind regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Delivery on time always
23 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Very well priced and delivery charges.
Very well priced and delivery charges.
Delivered quickly.
22 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
it all worked
22 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reliable
Reliable, fast delivery and consistently competitive pricing for our printer cartridges.
22 mai 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Excellent service
Excellent service! Ordered Friday, large cabinet delivered early Monday by a lovely guy.
1 juin 2026
Avis spontané
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Excellent service
Excellent service, fast delivery. Easy shopping experience. I am a returning customer.
2 janvier 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Exceedingly prompt 5 star service
WOW! Placed an order late in the afternoon for a 10 pack of lever arch files, ordered at a most reasonable price, and the item was delivered by 1400 the next day. Phenomenal service.
29 mai 2026
Avis spontané
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Very bad experience we didn't receive…
Very bad experience we didn't receive our parcel till now although we ordered 10 days ago very bad experience
19 mai 2026
Avis spontané
Réponse de Staples UK
Hello,
Thank you for your feedback and please accept our sincere apologies for the delay in receiving your order.
Having reviewed your order, I can see that the courier attempted delivery on three occasions but were unfortunately unsuccessful. As a result, the parcel was returned to us.
Following your recent phone call, my colleague has reissued your order, and I’m pleased to confirm that it has now been delivered successfully.
If there’s anything further we can assist you with, please don’t hesitate to get in touch. Apologies for any inconvenience caused kind regards Staples
Very poor service
Very poor service. Paid for next-day delivery but my order arrived 4 days later. Customer service blamed the courier instead of taking responsibility, and nobody bothered to follow up after promising a call back. Really disappointing experience.
27 mai 2026
Avis spontané
Réponse de Staples UK
Hello, thank you for your feedback. Please accept our sincere apologies for the delays in receiving your order. This is not the service we aim to provide. If you can advise of your order ref i can investigate this for you. Apologies again for any inconvenience caused. Kind regards Staples
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