I realy like your good color photos of fruit, and would also like to see the tree leaves clearly (sometimes are shown) as well as mature tree size although the tree size is described in text. I did... Voir plus
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Lisez les avis des autres
I've dealt with 4 different companies for my needs and comparisons. Stark was better than 2 others, but room for improvement. I'm still waiting for 2 trees I ordered in the summer. First frost alread... Voir plus
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Love doing business with Stark Brothers! Very responsive! We purchased one of their specials with three varieties of strawberry plants (which we can't buy locally but always wanted to try). They got a... Voir plus
L'entreprise a répondu
received my order,the (2) replacement plants showed up green and intact the 2 honey berries i ordered where not wrapped very well all the soil mix was laying in the box they where wilted and broken of... Voir plus
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À propos de l'entreprise
- Pépinière
- aussi dans
- Jardinerie
- Pépiniériste en gros
Informations provenant de diverses sources externes
Stark Bro's offers quality nursery products, and helpful advice, for the growing enthusiast. Order trees, plants, and supplies online now or request a catalog.
Coordonnées de contact
U.S. 54 20947, 63353, Louisiana, Etats-Unis
- starkbros.com
3,7
Moyen
165 avis
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Continuing delaying my tree and bush…
Continuing delaying my tree and bush delivery! When I call I can’t speak with a customer service rep. I have left a message with CS and awaiting a call back.
14 avril 2026
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
Hi, I’m really sorry for the frustration and that no one has returned your call yet — I completely understand how upsetting that is, especially when you’re waiting on your trees and bushes.
I’ve checked on your orders, and both have been shipped (on 4/9 and 4/13). That said, you absolutely should have been able to reach someone, and we apologize for that experience. I’m having a customer service agent reach out to you directly as soon as possible to make sure everything is addressed and to provide any updates you may need.
Thank you for your patience, and again, we’re very sorry for the delay and inconvenience.
Thank you
I want to personally thank Stark for resolving my problem. The only reason for 4 instead of 5 stars is they need to become more transparent regarding why orders are delayed. It would immeasureably improve customer satisfaction. They were more than fair with me. Willing to give them a second chance.
9 avril 2026
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
Thank you so much for taking the time to update your review—we truly appreciate it. We’re glad we were able to resolve the issue to your satisfaction and that you found our team fair to work with.
We also value your feedback regarding order delays and transparency. That’s something we’re actively working to improve, and insights like yours help us do better.
We sincerely appreciate your willingness to give us another chance and look forward to serving you again in the future!
Poor quality plants only half survived
Poor quality plants only half survived. Bad warranty claims. Always out of product for warranty
8 avril 2026
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and understand how frustrating it must be when plants don’t meet expectations.
I do see that you’ve been in contact with our team regarding your warranty claim, and we’ve worked to provide replacements where available. As part of our warranty policy, we offer a one-time replacement, or if the item is no longer available, we’re happy to provide a refund or store credit.
It also looks like a replacement order was created for you, and a payment link for the $9.99 shipping fee was sent at that time. Since the payment wasn’t completed within the 48-hour window, the order was automatically canceled. We are still waiting to hear back from you on some of our previous messages so we can continue assisting you.
We’d be more than happy to help resolve this for you—please feel free to reply to our last email or reach out to us directly so we can get this taken care of.
Thank you again for your patience, and we look forward to assisting you further.
A month and still no package
Ordered some trees they claimed to have in stock. One month later and they are still pushing the delivery back another week. I will never order from them again.
1 avril 2026
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
We’re truly sorry for the frustration and delay you’ve experienced with your order. We understand how disappointing it is to wait longer than expected, especially when items were listed as in stock.
At this time, your order has been released for fulfillment, and tracking details should be available within 1–4 days. We know this delay has already caused inconvenience, and we sincerely apologize for not meeting your expectations.
We appreciate your patience and the opportunity to make this right. If you have any questions or would like an update as soon as tracking is available, please don’t hesitate to reach out to us directly.
They dont deliver by when they say they will
Im so very disappointed with Stark Brothers. I ordered a Golden Delicious apple in order to put my grandfathers Cremains to rest per his request and had invited all of the family from out of town to plant it together. The delivery date was pushed back three times. I called their office a week before the tree planting was scheduled explaining the situation and was basically told "yah, sorry, cant really do anything for you" I went to the local nursery and bought one there instead. The day after everyone left they delivered the tree.
29 mars 2026
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
We are truly so sorry for your experience, and even more so for the circumstances surrounding it.
We can only imagine how meaningful this moment was for you and your family, and it’s heartbreaking to hear that we let you down during something so deeply personal. The delays and the way your concerns were handled are not reflective of the care and support we strive to provide especially in situations as important as honoring a loved one’s wishes.
You deserved clear communication, urgency, and compassion, and we’re very sorry that you didn’t receive that from us. We also regret that the tree arrived after your family gathering had already passed—that timing matters, and we understand why this was so disappointing.
If you’re open to it, we would truly appreciate the chance to make this right in some way. I am going to reach out to you directly.
I ordered a Bushel and Berry Raspberry…
I ordered a Bushel and Berry Raspberry Shortcake variety of Raspberry for my container garden. This was the very first time ordering from this company only because the plant I wanted was a bit expensive elsewhere. I ordered last Sunday while they were having a free shipping promotion.
Well, the plant arrived today and it was not as expected. I was expecting a slightly larger plant. Also, they triple boxed the plant; one on the outside, a smaller one on the inside that held the plant, and another that was around the plant. Both the outside and inside box were badly damaged, and the tiny box the plant was put in was badly damaged. I did appreciate how they wrapped the plant pot in plastic to keep the soil from spilling, but they also didn't secure the box that was around the plant and it nearly fell out of its box. Thank God my husband has quick hands.
The plant was damaged with yellow/black leaves that I had to snip off. I'm not even sure if it's going to survive but I am hopeful.
I should have read the reviews prior to ordering. While I am going to try and save this plant; I do hope that Stark Bros can refund my money for the excessive damage that the plant sustained. Will never order from this company again. I sent pictures and emails to the company, as well as wrote multiple reviews to help make others aware to avoid this company.
Order# 3116978
14 février 2026
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
Thank you for sharing your experience with us. We are truly so sorry for the disappointment and frustration this caused, especially as this was your first order with us and something you were excited to add to your container garden.
What you described is not the experience we want for any customer. We take great pride in the quality of our plants and in how they are packaged for shipment, so hearing that the boxes arrived damaged and that the plant did not meet your expectations is genuinely upsetting to us. That is simply not the standard we strive to uphold.
We did carefully review the photos you emailed, and we want to reassure you that while the plant experienced some stress in transit, which can sometimes cause yellowing or cosmetic leaf damage; it does appear to be healthy overall. With proper care, watering, and a little time to acclimate, we are confident it should recover and grow well for you. We truly hope it thrives in your garden.
A full refund has been processed, and you should see that reflected soon. Your satisfaction and confidence in ordering from us matter deeply, and we appreciate you taking the time to send photos and reach out so we could review the situation.
We sincerely hope we may have the opportunity to earn back your trust in the future. If there is ever anything more we can do to help, please know we are here for you.
I ordered plants in October 2025
I ordered plants in October 2025. Over the past 2.5 months, each plant order was canceled without explanation until I called them.
In response to your post... I appreciate the response and feel that the opportunity to resolve was when I called 12/19. I spoke with Ashley.
18 décembre 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
We’re truly sorry for the frustration this caused, and we appreciate you taking the time to share your experience. Your order timing and the lack of proactive communication are not the experience we aim to provide.
Some orders placed in the fall can be affected by inventory availability, weather conditions, or shipping safety concerns, but we should have communicated those cancellations clearly and promptly rather than requiring you to call for answers. For that, we sincerely apologize.
We value your business and would welcome the opportunity to make this right. Please reach out to our support team directly so we can review your order details and assist with a resolution. Thank you again for bringing this to our attention—it helps us improve.
First I will say that several years ago…
First I will say that several years ago when I purchased from Stark Brothers it was a good experience in that the fruit tree's arrived when promised and grew as they should. Now, I am sorry that I wasted my time. I ordered 2 fruit trees in August with a proximate delivery date of late Oct. to early November. I received an email saying that they would be shipped a little earlier. Then when that date came, I received another email saying that the trees did not meet their standards and so would not be available. They offered substitutes which were not acceptable. To me they oversold and I lost a good time to plant for next year. They were not honest and upfront. They offered me a credit on the account but I insisted on a full refund. Now reading all the other bad reviews, it is obvious that they are not what they once were. Buyer beware, stay away
1 août 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
We truly appreciate your past business and are very sorry to hear about your recent experience. This has been an especially challenging growing season here in Missouri, and some trees unfortunately didn’t meet our quality standards for shipment. Please know that our intent is always to protect our customers’ success by sending only trees that are healthy and ready to thrive.
We understand how frustrating it can be to have planting plans disrupted, especially when you were looking forward to adding new trees to your garden.
All of us at Stark Bro’s value your loyalty and hope you’ll give us another opportunity to provide the kind of experience you’ve had in the past. Our team remains committed to doing what’s right and earning your trust every step of the way.
— The Stark Bro’s Team
Unreliable shipping time …
We'll see how the plants look if/when they arrive. Order placed 09/27/25 with estimate delivery 10/06/25 sent after order placed. As of 10/10/25 and smiling the company , tracking says the plants are on the way. I ordered plants down a different company (that didn't have the exact plant species I wanted this time) and the turnaround from order to plants received was 48'to 82 hours (from an equable travel distance).
1 octobre 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
Thank you for your order and for taking the time to share your feedback. We completely understand how important timely delivery is, especially when you’re excited to receive your plants, and we’re sorry for any frustration caused by the delay.
If you have any concerns once it arrives, please don’t hesitate to reach out to us at info@starkbros.com.
We truly appreciate your patience and the opportunity to serve you.
— The Stark Bro’s Team
Seven months later and still no delivery – empty promises and auto-closed tickets
I placed an order with Stark Bro’s back in March 2025 for two trees. The order confirmation stated delivery the week of March 23, 2025.
It’s now October, and the one tree still hasn’t shipped. The estimated dates have been pushed from March to July to August to October, with no proactive communication, and every inquiry I’ve made was met with copy-pasted, robotic replies before my support ticket was closed without action.
Even worse, the tree I did get requires another tree for pollination, meaning it’s completely useless without the other. Stark Bro’s continues to list the same item as “available” for new customers while claiming mine is “backordered due to grower standards.”
If Stark Bro’s truly holds their growers to “high standards,” they should also hold themselves accountable and stop selling products they clearly can’t deliver.
This has been one of the worst customer experiences I’ve had with any nursery — long delays, canned responses, no transparency, and no ownership. I’ve since requested a full refund and filed a complaint with PayPal and the Missouri Attorney General’s Office.
Buy elsewhere unless you enjoy waiting half a year for excuses instead of trees.
9 octobre 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
We’re truly sorry to hear about your experience, and we completely understand your frustration. This is not the level of service or communication we aim to provide, and we sincerely apologize for the delays and lack of follow-through you’ve described.
We’d really like the opportunity to review your order details directly and see what went wrong so we can make this right. Would you please reach out to us at info@starkbros.com, attention Brooke and Tabitha? Once we have your information, we’ll personally look into your situation and work toward a resolution as quickly as possible.
Thank you for taking the time to share your feedback — it helps us improve, and we’d truly appreciate the chance to earn back your trust.
— The Stark Bro’s Team
Received my first order yesterday of…
Received my first order yesterday of blueberries and blackberries. Everything arrived as expected. Berries all looked to be in good shape, with a good root system. Yes orders did get moved around, which is to be expected when dealing with live plants, but overall I am satisfied with what I received. Will be doing more business with this company.
19 septembre 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
Thank you so much for sharing your feedback! We’re delighted to hear that your blueberries and blackberries arrived in good condition and that you’re pleased with your order. We always do our best to ensure plants are healthy and well-packed, and it’s wonderful to know you’re satisfied.
We look forward to helping you with future orders and can’t wait to see your garden thrive!
they changed the delivery time by a…
they changed the delivery time by a month
1 septembre 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
We sincerely apologize for the delay in your shipment. Our goal is always to give your tree the best chance of thriving, and in this case, we adjusted the timing to support a healthier transplant this fall. We appreciate your understanding, and we hope to have the opportunity to serve you again in the future.
I had a great experience with Stark…
I had a great experience with Stark Bros! They responded quickly to my inquiry and handled everything with care and professionalism. When a few of my plants didn’t thrive, they stood by their warranty and promptly sent replacements—no hassle at all. It’s rare to find a company so committed to customer satisfaction. Highly recommend!
25 juillet 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
Thank you for the wonderful review! We're so glad to hear you had a great experience with us. We take pride in standing behind our plants and making sure our customers are taken care of every step of the way. Your recommendation means a lot, and we look forward to helping with your gardening needs in the future. Happy planting!
I give ONE star (rather than zero)…
I give ONE star (rather than zero) because they finally (after 5 months!) refunded my order. This is after I already contacted my credit card company (after the "bros" failed to respond to multiple emails from me).
Bottom line: I ordered a couple of trees from them back in the winter. They kept not shipping and not shipping. I had emailed them multiple times and they had not responded. then I contacted my credit card company.
well, now (several months after the original purchase) they have stooped to email me and say they have refunded the order.
AVOID!!!!
29 juin 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
We're very sorry to hear about the experience you had and truly regret the frustration it caused. This is certainly not the level of service we aim to provide.
Your feedback is understandable, and we apologize for the delays in both shipping and communication. This past season brought an unusually high volume of orders and support requests, and unfortunately, we fell behind in responding to some customers in a timely manner—which we take full responsibility for.
I’m glad to hear your refund was finally processed, but we understand it should never have taken this long or required you to escalate the issue. That’s not the experience we want anyone to have, and your concerns have been shared with our team as we continue to improve our processes.
We truly appreciate your past business and hope we can earn back your trust in the future. If you ever need assistance again, please don’t hesitate to reach out directly—we’re always here to help.
Their customer service is the worst
Their customer service is the worst. And they can not fulfill the orders they have. This company has had my money since March, still no product and no communication. They get a Z- worst ever. I will never buy anything from them again.
19 mars 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
I'm very sorry to hear about your experience and appreciate you taking the time to share your feedback. Please know that we are always happy to help and want to make things right.
I searched our system using your name but was unable to locate an order. If you could provide additional details—such as your order number, email address, or the name the order was placed under—I would be more than happy to investigate this further for you and get it resolved as quickly as possible.
We understand how frustrating delays and lack of communication can be, and we never want a customer to feel ignored or undervalued. Please reach out to us directly or reply with your information so we can assist you right away.
Suddenly ignoring customers
I have been ordering the majority of my live plants and trees from Stark over the past few years and while the quality has been pretty inconsistent, I never had a significant problem with getting replacements under their guarantee.
This changed this year - now they no longer respond to emails aside from an automated response that they have received my message.
Completely killed our relationship and I'm being sure to share this with my subscribers on youtube.
BEWARE
12 juin 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
Thank you for sharing your honest feedback. I want to assure you that you are not being ignored. We are always happy to honor our guarantee, and customer satisfaction remains very important to us.
This season has been unusually busy, and we’ve experienced an extremely high volume of emails and support requests, including new orders, which unfortunately caused some delays in our response time. We truly apologize for the frustration this has caused.
I have located your support ticket and will be personally following up with you there to provide assistance and ensure your concerns are fully resolved.
We value your continued support over the years and hope we can rebuild your confidence in us. Thank you for your patience and for giving us the opportunity to make this right.
Don't believe anything they say
I ordered 2 red currant plants in April. Payment was made and taken out of my account by Stark Bros. Promised shipping date was 1st week in May. Then a week later, postponed to 2nd week of May. Then- you guessed it- another e-mail promising by 1st week in June. On May 15th, they e-mailed they were upping the ship date to the last week of May.
I called today and they said now that they wouldn't be shipping until late June or maybe July. The representative wasn't sure why there was a delay so obviously July may not have been possible. They never e-mailed or contacted me with updates since the 15th. Cancelled order. Horrible, dishonest sales department.
30 mai 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
We sincerely apologize for the frustration and inconvenience caused by the shifting ship dates on your order.
We want to clarify that all ship dates listed at the time of purchase are estimated. This is standard practice with live nursery stock because plant readiness can vary based on seasonal growing conditions and guidance from our growers. In your case, the red currant plants were not yet up to our Stark Bro’s quality standards for shipping — either due to size, maturity, or transplant viability.
Our goal is never to delay or disappoint, but we also don’t want to ship plants that are too immature or at risk of failure. While we understand this may feel frustrating, it is part of our commitment to delivering strong, healthy plants that will succeed in your garden.
We apologize for any lack of timely communication during these changes and understand how that added to your disappointment. Our intention is not to mislead — we’re simply trying to ensure we don’t send out subpar plants that might result in another type of complaint down the road.
Thank you for your honest feedback. We’re always working to improve, and we truly regret that your experience didn’t reflect the standard we aim to provide.
I had a similar experience as everyone…
I had a similar experience as everyone else. Ordered a peach tree on 4/23 listed as in stock, but got an eta of 5/11 the next day, a week later it was 5/18, which came and went. I reached out by email both times concerned about the delays and got issues about weather, that it takes time to grow things, etc. They charged my credit card at the initial order knowing full well this item wasn’t ready to ship. They finally emailed that the order eta would be June 2 on 5/28 and told them to cancel the order the same day. They shipped it anyway early the next morning so I’m planning to refuse the shipment. The trust is just not there and I’m worried the plant will be subpar which I paid a lot of money for. They have some serious issues bordering on fraud. All the while I’m getting slammed with sales emails!
30 mai 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
Thank you for your feedback, and we’re truly sorry for the frustration this experience has caused.
Please know that estimated ship dates are standard practice across the nursery industry when it comes to living plants. These dates are provided as a general timeframe, but actual shipping depends on the plant's health, maturity, and readiness. We simply won’t ship a plant until it meets our quality standards—doing otherwise could compromise its success once planted, and that’s not something we’re willing to risk.
We also understand your concerns around communication and recognize that we could have done a better job keeping you informed as updates occurred.
You have been refunded in full, and this should reflect back to your payment method within 3 business days. If the order still arrives, you are welcome to refuse the package or keep it as a token of our apology — that choice is entirely yours.
We sincerely appreciate your patience and hope we can provide a better experience should you give us another opportunity in the future.
This nursery is terrible!
ordered strawberries and the order has not been pushed back 3 times. I also ordered raspberries and they have been planted 5 weeks and still look like dead twigs. I will never order anything from them again!
29 mai 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
Thank you for reaching out, and we sincerely apologize for the frustration you've experienced.
We did experience an unexpected delay with the bare root strawberries, but the good news is they are now in our packing house and set to begin shipping out shortly. As a token of our apology for the inconvenience, we have gone ahead and issued a full refund for your strawberry order. That refund should reflect on your account soon, if it hasn't already.
Regarding the raspberries — we're sorry to hear they're not showing signs of growth. When planting bare root raspberries, it’s important to prune them down to about 2 inches above the soil line, as outlined in the planting instructions. This helps them focus on root development.
You may want to perform a quick scratch test: gently scrape a small section of the bark with your fingernail. If you see green underneath, the plant is still alive and should bounce back with a little time. If not, and they appear to be nonviable, we’d be happy to honor our warranty and offer you a replacement or refund, whichever you prefer.
Again, we are truly sorry for all the delays and frustration. Please let us know how you'd like to proceed — we're here to help make things right.
Worst experience everrrrr
Worst experience everrrrr. Wish could give negative stars.
9 mai 2025
Avis spontané
Réponse de Stark Bro's Nurseries & Orchards Co.
We're truly sorry to hear about your experience and that we fell short of your expectations. This is never the kind of impression we want to leave.
If there's anything we can do to make things right, we’d really appreciate the opportunity to assist you. Please don’t hesitate to reach out to our customer support team — we’re here to help and want to make it right.
Thank you for your feedback. It helps us improve.
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