Do not buy from this company—it appears to be a scam. I am extremely disappointed with my experience. My orders have repeatedly failed to arrive, and I have now been waiting more than 16 weeks for a... Voir plus
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The company claims things fraudulently. The allow all kinds of people and robots to file claims against my checking account for transactions that never happened. Then I was charged an extra $35.00 for... Voir plus
Stax was introduced to me by city chic employee as they had no more leggings In stock!!! I l am a new customer to stax and love my new purchase,soft and comfortable to wear they also cater for curvy... Voir plus
Placed a pre order May 15th with the stock to be fulfilled in 4-6 weeks, according to my confirmation email. We are now going onto week 8 with no update on an ETA or any contact from the company... Voir plus
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I wish I read these reviews before I decided to…
I wish I read these before I decided to purchase!!
Ordered, received a faulty pair leggings that need exchanging and I didnt receive the shorts that I ordered in the delivery. I have emailed customer support 3 times with no reply. Have also commented on FB multiple times but keeps getting deleted and no response?! This company im starting to believe is a scam. Why would a company have so many buy swap and sell pages if they did respond to customers. Because they dont their is dedicated pages to help customers swap there orders?!?! They have 30 day return im worried if I return my order thry wont respond either?? Then im totally put if pocket as cant sell the leggings on 3rd party stax pages. Also still outta money for the shorts i never received.
DO NOT BUY. 50/50 Chance you receive all your order and not faulty. This is my first and last order. I will update this review if I get a response. (I highly doubt)
I’ll always come back to STAX!
Rizza of STAX nailed the brief on customer service, super helpful and quick resolution. Love STAX products just my fave go to brand style-wise. Definitely on the slightly pricier side but I think the quality is worthy and they have really good sales! One thing I’d love to see, a cherry on top, would be something included with orders, a sticker, a scrunchie, ANYTHING extra unexpected in my order is always so so fun and a lot of other companies are doing this now. It’s the best little endorphin hit and imo gets customers coming back more often. But overall love!
Awful products
Awful products. Fit of pants is unwearable with a crutch that sits very low. Material is thin and borderline see through. 7/8 length pants are also a very awkward length for shorter people like myself. As someone who lives in active wear I would never buy this brand pants again. Customer service is also awful, they have no interest in helping you. Spend your money elsewhere!
Stax was introduced to me by city chic…
Stax was introduced to me by city chic employee as they had no more leggings In stock!!! I l am a new customer to stax and love my new purchase,soft and comfortable to wear they also cater for curvy women like myself i am now waiting for my next order.
If stax cannot fulfil your order they will refund you or give you a store credit they respond to you promptly thank you Anna
LOVE THIS BRAND
LOVE THIS BRAND. Seriously i don't understand why it is rated so low? My order came in 4 days and beautiful fit and quality. Best dressed in the gym for sure.
Amazing customer service
I purchased a pair of leggings which were very comfortable and i had no issue with, although the brand name on the back of the leg began to peel off, but i emailed and they sent me a new pair in no time! Incredible customer service and the leggings along with the jacket and sports bra i bought were so comfortable!
Its crap
Its crap, the pants fall down all the time and the jackets arent snug at all
Not worth it (even on sale)
Honestly not sure why all their products are rated so highly on their site because the quality and sizing is really bad.
I bought a couple things during Black Friday in my usual size – everything fit poorly and was way too small. I returned it for store credit and ordered different items, but I still had the same issue despite following the sizing advice. Second time round, my package was pretty beaten up and the item's bags had tyre/dirt marks on it.
They don't accept returns for sale items, which is annoying when they go on a major sitewide sale. That said, they do give 120% store credit, which is pretty good and why I gave it a second shot.
Highly recommend avoiding if you want quality activewear – it might be cheap on sale, but still not worth it at all.
Customer service
due to a busy period on the sales there was a delay on my order being processed. I reached out to customer service and they provided a Quick response, acknowledged my concern and gave me some reassurance on my purchases Which was great.
Happy all round
Beautiful fabric, and very quick delivery.,I made an enquiry via email and someone responded within 24 hours! A great on line shopping experience.
Doesn’t offer returns on sale items.
Doesn’t offer returns on sale items.
Literally got the worst quality hoodie…
Literally got the worst quality hoodie i’ve ever seen. This was for my partners birthday and yes i understand that it was on sale so i got it for a cheap price but i wouldn’t even pay $5 for this trash, let alone full price of $89.95. skip this shit and go somewhere else. Thanks for the embarrassing unboxing where i had to show my boyfriend this terrible quality ass that was already pilling and as thin as paper.
Quick response time
Quick response time, incredibly helpful and have sent me out a new product because mine was faulty.
Customer service
I absolutely love this brand, customer service was so generous and kind in helping with a problem that I was just providing feedback for, I didn’t expect anything in return. STAX customer service was amazing just like their clothing.
Great customer service
Great customer service! The team is kind and friendly as well as prompt in getting back to you about anything at all, issue or just a query or anything at all! Love it. Love the clothes, its my go to gym wear.
Been a STAX girlie for years now and I…
Been a STAX girlie for years now and I can say their activewear is topnotch! Overall service and experience has always been the best! Would absolutely recommend
Best Aussie Customer Service team
Best Aussie Customer Service team, quality products and fast dispatch.
Where is my order,
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