Fausses réductions de prix pendant le Black Friday
J’ai acheté le steamer cirrus 3 le 27.11.2025, en promotion black friday affiché avec un prix de départ de 180€ avec un pourcentage de réduction de 25%, soit 45€ de moins. Aujourd’hui je retourne sur le site et je m’aperçois que l’article est vendu a plein prix a 160€ ! Curieux ça !
Réponse de Steamery
Hello, thank you for taking the time to write a review. We’re really sorry for the confusion regarding the pricing of the Cirrus 3. We understand how frustrating it can feel to see a different price after a promotional period.
To clarify: During Black Friday, we offered a 25% discount on the original price of €180, which brought the price down to €135 (-45€ as you mention). After the campaign ended on December 1st, we reviewed our pricing and made a permanent adjustment — from December 2nd onward, the new regular price became €160.
This means the Black Friday discount was applied to the original price, and the later price reduction is unrelated to the campaign. Our intention is never to mislead, and we’re sorry if this created a misunderstanding.
If you have any questions or would like us to look into your order further, you’re always welcome to reach out to our customer care team — we’re here to help.
Thank you again for sharing your feedback.
Warm regards
