I have had insurance with Stella for going on 2 years now. From this service I rated you well, however on taking out a second insurance for a brand new car I had purchased but not yet picked up.... Voir plus
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Lisez les avis des autres
I required assistance on some questions (that upon searching I found I could easily get myself) but Jessica made everything feel really easy and ensured I didn’t feel bad (as most women end up doing)... Voir plus
The easily navigated website outlined everything completely openly. I loved the clear explanation of policy and the price associated with the Policy I purchased. Will definitely use Stella again on my... Voir plus
L'entreprise a répondu
I found the combination of someone who listened to my needs, teamed with expert product knowledge and the skills to quickly resolve my issues in a professional and empathic manner, easy to rate. Well... Voir plus
À propos de l'entreprise
- Compagnie d'assurance
- aussi dans
- Agence d'assurance
- Compagnie d'assurance animaux
- Compagnie d'assurance voyage
Écrit par l'entreprise
We’re on a mission to champion equality and design insurance products for a fairer world. Whether you need affordable insurance for your car, pet insurance to protect your furry friend, or flexible travel insurance for your next adventure, we’re here for you. Our car insurance is designed around the needs and priorities of women, offering highly competitive cover with the features you actually need. We also offer pet insurance to help cover the pets that matter most and customisable travel insurance that lets you go places, your way.
Coordonnées de contact
Sydney, Australie
- 1300 633 811
- hello@stellainsurance.com.au
- stellainsurance.com.au
4,4
Excellent
764 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Easy quotation and cover
Easy quotation, great service and implementation with competitive and flexible inclusions.
2 mars 2026
Réponse de Stella Insurance AU
Thank you for your feedback Leon! So happy you found the process easy and our team was able to help you with your tailored needs!
ease of using quote engine and cost
ease of using quote engine and cost. cover could be more comprehensive
18 mai 2026
Réponse de Stella Insurance AU
Thank you for your feedback Lee!
your customer service was great the…
your customer service was great the operator was proactive looking for various alternatives to provide me with what i required for a very competitive price
22 mai 2026
Réponse de Stella Insurance AU
Thank you for your feedback!
Stella is great!
Stella is great!
Prompt response
Easy to claim
Keeping renew with them every year
24 mai 2026
Réponse de Stella Insurance AU
Thank you for your feedback!
The online process was good
The online process was good. The information was clear. The price was competitive. The policy seemed to cover everything I required and had flexibility in it.
19 mai 2026
valuable price
1 mai 2026
5 star reviews what utter rubbish
5 star reviews what utter rubbish. If I can give it a No Star review I would. I’m shopping around for the best comprehensive car insurance quote and thought I’d try Stella cos apparently it has 5 star reviews I have never even heard of them until now. Guess what they can’t even help because they don’t cover the area I live in well that goes to show that it’s rubbish. Waste of 2mins to get a quote to then say they can’t help. I wouldn’t waste your 2mins because they probably don’t cover the area you are in either. And probably can’t be trusted with their claims if that day comes where you need to lodge one.
4 mai 2026
Avis spontané
Easy inexpensive and hope unlimited…
Easy inexpensive and hope unlimited medical will suffice
27 avril 2026
Easy simple to use the policy suited…
Easy simple to use the policy suited our needs thank you
18 avril 2026
DO NOT USE STELLA!!!!!
DO NOT USE STELLA!!!!!
I have had the most worst experience putting my claim through. Constantly on hold for ages so would choose to email instead and not get a reply for days on end even if I replied within a few minutes! Absolutely ridiculous! I paid my policy in advance before the expiry date so I wouldn’t forget and now that I’ve had to make a claim and expect that refund of the new policy as it isn’t even the 19th of April yet and that’s when my new policy starts, I get completely ignored about it in my emails, like they are doing it on purpose and waiting until the 19th so they can say it’s past the date and i’m not entitled to a refund. WILL NEVER USE THEM AGAIN!! CUSTOMER SERVICE IS A ACTUAL JOKE! SO MUCH FOR HELPING WOMEN!
9 avril 2026
Avis spontané
Réponse de Stella Insurance AU
Hi Lucy, we are truly sorry to hear about your recent experience and appreciate you bringing this to our attention. Your satisfaction matters a lot to us, and we regret not meeting your expectations. We would like to learn more about the situation so we can work towards a resolution. Please contact us on hello@stellainsurance.com.au, at your earliest convenience so we can address your concerns. Thank you for giving us the chance to improve.
Terrible experience right from beginning...
Terrible experience right from the beginning, a simple quote started with the site not able to find the vehicle, navigation poor. I think that's a good enough indication. No thanks!
13 avril 2026
Avis spontané
Réponse de Stella Insurance AU
Hi Mat, thanks for sharing your feedback. Our website currently has a notice letting visitors know we are experiencing an issue that may prevent customers from getting a car insurance quote, which explains the issues you encountered. This is due to a worldwide problem with our registration lookup service provider, which is unfortunately outside our control.
We appreciate your understanding and patience while the service is being restored.
Réponse de Stella Insurance AU
Hi Osmetana, thank you for taking the time to leave us your comment! Your feedback brightens our day and motivates our team to keep delivering great service!
There was an urgent response to service.
21 mars 2026
Réponse de Stella Insurance AU
Hi Bernadette, thank you for taking the time to leave us your review! It’s wonderful to hear we have meet your expectations. If you ever need anything, we’re here to help!
Angela was very efficient
Angela was very efficient, easy to understand and very helpful, making the changes to my policy simple.
16 mars 2026
Réponse de Stella Insurance AU
Hi Craig, thank you for taking the time to leave us your comment! We’re thrilled you’re satisfied with our service and appreciate you choosing us for your insurance needs. Your feedback brightens our day and motivates our team to keep delivering great service!
Prices are great but put in a claim and…
Prices are great but put in a claim and it takes forever.
No communication after we got a claim number.Still waiting for next steps 3 weeks later.
I guess you get what you pay for.
27 février 2026
Avis spontané
Réponse de Stella Insurance AU
Hi Marius, thanks for getting in touch and leaving your feedback. We followed this up with the claims team and can see we emailed you a few times since the claim was lodged and we received a response from you yesterday. Please get in touch directly if there are any other issues we would be happy to help! hello@stellainsurance.com.au
Good insurance at good prices n quick n…
Good insurance at good prices n quick n easy to get a quote
6 mars 2026
Réponse de Stella Insurance AU
Hi Jeanette, thank you for taking the time to leave us your review! We appreciate your review and trust in us. Knowing you’re happy with our coverage and service, truly means a lot. Thank you!
Réponse de Stella Insurance AU
Hi Patrick, thank you for your feedback and for trusting us with your insurance needs. We’re glad to hear that your experience met your expectations and we’re delighted to have you back with us!
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