Stellar Cookware Avis 

I had one of their lifetime guarantee saucepans crack on the edge and after sending in some photos of it, they sent me a brand new one, no quibble which exceeded my expectations! Excellent customer service, responded so quickly and amazing help and care! Certainly recommend!

I have a kitchen full of stellar goods , pans , frying pans , stock pot , kettle , cutlery , tea pot , tin opener , peeler , I swear by them and have had them all 20 years plus , however my pepper pot base plug broke recently , I contacted stellar to ask if it could be repaired, there customer service has been absolutely fantastic and replaced both my salt and pepper pots like for like , far more than my expectations, so anybody thinking of buying stellar good feel assured you getting lasting great value and quality assured
Thank you stellar
And Rachel from customer service

There was no delay in replying to my concern about an induction saucepan . It was dealt with speedily and effortlessly

I had reason recently to contact the Company regarding a complaint which was dealt with by Rachel in a very professional and friendly way. The matter was resolved very quickly and satisfactory I highly recommend this Company.

Louis you were a dream to deal with. The customer service with stellar is incredible and I will be sticking with them when it comes to cookware. Thank you so much for resolving this within a mere few days!

After owning the matching teapot for years (and being very happy with it), I purchased the Stellar Art Deco, 6 Cup Espresso Maker from an Amazon 3rd party seller - described in the advert as being made of 18/10 stainless steel.

I was mis-sold the product based upon that misrepresentation. Parts of the product are highly magnetic, but 18/10 is only slightly magnetic (austenitic steel).

I specifically wanted to purchase a product that was completely free of aluminium due to health concerns regarding possible toxicity of aluminium and link to Alzheimer’s disease. However, the internal coffee holder does not appear as though constructed from stainless steel and more closely resembles aluminium. When using the tamping disc the middle screw also leaves an aluminium type dust imprint on top of the pressed coffee. I wish I could upload photos here.

It has some design issues - doesn't use up all the water in the water-tank, and it is very difficult to thoroughly clean the upper chamber.

The taste of the coffee is not great and it leaves a dry scratchy feeling in the back of my throat that I just don’t experience when using exactly the same coffee and water in my automatic coffee machine.

In this day and age when customers want - and deserve - a precise and comprehensive breakdown of all materials used in the construction of products, both for environmental and health reasons, Stellar need to become a LOT more transparent about this.

In the meantime this expensive espresso maker - assembled from an array of questionable materials potentially damaging to human health with long term usage - is shortly destined for landfill, and I won’t be buying any more Stellar products.