We just had ours put in with this company and from start to finish nothing a problem, Ryan was outstanding very kind & welcoming & most of all very helpful in sorting everything out & talking us... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
All organised....went away for ten days and the job should have been started on the day of my return. 9.45 the night before scaffolding going up I get an email saying they can no longer do it becaus... Voir plus
Stellar energy project managed my Eco4 insulation, air source heat pump and battery installation. They were quick securing my grant funding. Each stage of the work was inspected and any snags were sor... Voir plus
L'entreprise a répondu
My grant work has been completed and my previously cold old home is now comfortably warm and cosy. I was unsure about how much I would benefit from an air source heat pump as I had heard that they w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Stellar Energy UK: Powering Homes, Empowering Communities At Stellar Energy UK, we believe energy should not only power homes, but also transform lives. As one of the UK’s leading renewable energy and retrofit specialists, our mission is simple yet powerful: to help homeowners and communities reduce their energy bills while contributing to a more sustainable planet. We work closely with trusted suppliers and energy companies including EON, OVO, Octopus Energy, and British Gas to deliver high-quality installations of solar panels, battery storage, heat pumps, insulation, and whole-house energy retrofits. Our expert teams are fully accredited and trained to the highest standards, ensuring every project meets strict compliance and safety regulations. From the initial consultation to installation and aftercare, we are dedicated to providing a seamless and professional customer experience. But what truly sets Stellar Energy UK apart is our heart for the community. We believe that business should be a force for good. That’s why we actively give back to the areas we serve. Stellar Energy proudly supports local charities, including Llanelli Mind and local disability sports teams, providing funding and resources that make a real difference in people’s lives. Whether it’s helping vulnerable households access grants to improve their home energy efficiency or sponsoring local grassroots initiatives, we are committed to empowering people as much as properties. When you choose Stellar Energy, you’re not just investing in your home’s energy future—you’re also supporting a company that believes in fairness, community, and environmental responsibility. Join thousands of satisfied customers who have experienced the Stellar difference. Lower your energy bills, reduce your carbon footprint, and help us build a brighter, greener future for everyone.
Coordonnées de contact
54 Stepney Street, SA15 3TG, Royaume-Uni
- 01554 788766
- customercare@stellarenergy.org
- stellarenergy.org
4,2
Bien
221 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Stellar Energy focuses mainly on…
Stellar Energy focuses mainly on customer service. Their technicians make sure to clearly explain the issue and how it will be fixed in easy-to-understand language. This clear communication and professionalism make them stand out in the industry.
29 août 2024
Avis spontané
Réponse de Stellarenergy
Thank you for taking the time to share your experience with us! We’re delighted to hear that you were impressed with our service. It’s wonderful to know that our team was able to provide the timely and thorough support you needed for your solar panel installation.
Your satisfaction is our top priority, and we’re glad that the energy efficiency tips from our technician were helpful to you. If you ever need further assistance, don’t hesitate to reach out. We’re always here to help.
Thank you for choosing Stellar Energy!
Best regards,
The Stellar Energy Team
Excellent service from beginning to…
Excellent service from beginning to end. I highly recommend this company for complete peace of mind and great service.
15 août 2024
Avis spontané
Réponse de Stellarenergy
Thank you for your kind words! We’re thrilled that you had a great experience with our solar panel installation service. It’s wonderful to hear that our technician’s advice was helpful.
If you need anything else, we’re here for you. Thanks for choosing Stellar Energy!
Best regards,
The Stellar Energy Team
We had 10 solar panels
We had 10 solar panels, a battery, an inverter, and a new fuse board installed. From the quote to the installation, Stellar Energy was professional, helpful, and punctual, keeping us updated throughout. The technicians were tidy, polite, and explained the equipment clearly. We’re very happy with the installation and highly recommend them.
17 août 2024
Avis spontané
Réponse de Stellarenergy
Thank you for your kind words! We’re thrilled that you had a great experience with our solar panel installation service. It’s wonderful to hear that our technician’s advice was helpful.
If you need anything else, we’re here for you. Thanks for choosing Stellar Energy!
Best regards,
The Stellar Energy Team
Stellar Energy UK - Warmer, more Energy efficient and Greener Home!
I am Extremely pleased with the services Stellar Energy provided. Stellar Energy UK have helped to make a Warmer, more Energy efficient and Greener Home!
I highly recommend Stellar Energy to others who maybe sitting on the fence considering if they should apply for their own ECO funding grant, I say go for it! I'm very happy with my decision to use Stellar Energy UK along with their Expertise offered through out.
My initial point of contact was a very friendly Customer Service agent named Demi who I really like to Thank for her efforts, going above & beyond Demi really helped put my mind at ease and guide me along the journey.
From the start of the process Communication was excellent and continued through out. The Staff were Professional, thoughtful and Courteous. I was also provided with correct information to guide me through the entire ECO Funding grant process.
Through the entire process information was explained in clear, concise and easy to understand terms. I was kept well informed and updated about what steps to expect next.
The assessment process was tailored around my schedule, which I thought was excellent. Stellar Energy were flexible and considerate to my own personal needs and scheduled the appointment around dates and times that suited both parties. When the Assessor visited my Home he was friendly, Polite and was also well informed.
The Installation and upgrades were carried out to the highest standards.
Both of the Engineers/Installers who came to my home reassured me and were mindful about any Dust or debris/waste will be cleared up and kept to absolute minimum, They were careful not to damage anything during the install and left my home better than when they arrived.
I am very Happy, All-in-all a Stellar Service by Stellar Energy UK!
13 août 2024
Avis spontané
Réponse de Stellarenergy
Thank you for your kind words! We’re thrilled that you had a great experience with our solar panel installation service. It’s wonderful to hear that our technician’s advice was helpful.
If you need anything else, we’re here for you. Thanks for choosing Stellar Energy!
Best regards,
The Stellar Energy Team
Professional team
Professional team! From the initial contact to the installation, everything was planned quickly. They responded immediately, and the final setup on my rooftop is running perfectly! Highly recommended!
9 août 2024
Avis spontané
Réponse de Stellarenergy
Thank you for your kind words! We’re thrilled that you had a great experience with our solar panel installation service. It’s wonderful to hear that our technician’s advice was helpful.
If you need anything else, we’re here for you. Thanks for choosing Stellar Energy!
Best regards,
The Stellar Energy Team
Great communication and excellent…
Great communication and excellent service from a team that went above and beyond to meet our expectations. I couldn’t recommend them more.
10 août 2024
Avis spontané
Réponse de Stellarenergy
Hi Gerald
We are so glad that you are very happy with all the service and product that Stellar offers its valued clients. Tell your neighbours about us. We give a £500 referral fee for each client that gets accepted and the grant is successfully installed. Thanks
I had solar panels and a battery…
I had solar panels and a battery installed by this company, and they did a great job from start to finish. The team was very knowledgeable and answered all my questions. Their price was very competitive, and the whole process from the quote to completion took just three weeks.
8 août 2024
Avis spontané
Réponse de Stellarenergy
Hi Angelo
We are so glad that you are very happy with all the service and product that Stellar offers its valued clients. Tell your neighbours about us. We give a £500 referral fee for each client that gets accepted and the grant is successfully installed. Thanks
We had some issues with a tricky…
We had some issues with a tricky installation, but Ken and his team fixed everything. They were fantastic—friendly and effective. They provided excellent service, and nothing was too much trouble for them. Highly recommended.
6 août 2024
Avis spontané
Réponse de Stellarenergy
Hi Richie
We are so glad that you are very happy with all the service and product that Stellar offers its valued clients. Tell your neighbours about us. We give a £500 referral fee for each client that gets accepted and the grant is successfully installed. Thanks
The system seems to be working well
The system seems to be working well, and the work was done neatly. Everyone was easy to get along with. I'm thinking about getting more work done.
1 août 2024
Avis spontané
Réponse de Stellarenergy
Hi Yasin
We are so glad that you are very happy with all the service and product that Stellar offers its valued clients. Tell your neighbours about us. We give a £500 referral fee for each client that gets accepted and the grant is successfully installed. Thanks
From our first meeting with the…
From our first meeting with the customer support person, who explained everything in detail, to the installation date, it took less than three weeks. The installers arrived on time, worked very efficiently, and had everything running within a few hours. Excellent service from a very skilled team. I would recommend them to anyone!
1 août 2024
Avis spontané
Réponse de Stellarenergy
Hi Mr Peters
We are so glad that you are very happy with all the service and product that Stellar offers its valued clients. Tell your neighbours about us. We give a £500 referral fee for each client that gets accepted and the grant is successfully installed. Thanks
I want to thankyou Stella energy for…
I want to thankyou Stella energy for all their help of getting the grant through Demi. Lucy . Amy. Stewart .joe. Very friendly and professional Also Huw and bob from Heatforce they were amazing always cleaned up after themselves and what a tidy job they did highly recommend them Also Dallas and his apprenticeship did a clean tidy job very pleased with all these people
And the insulation guys
Can highly recommend stellar Energy and heat force thankyou
Peter Sarah Tanyffordd
2 août 2024
Avis spontané
Réponse de Stellarenergy
Hi Sarah
We are so glad that you are very happy with all the service and product that Stellar offers its valued clients. Tell your neighbours about us. We give a £500 referral fee for each client that gets accepted and the grant is successfully installed. Thanks
Everything went well
Everything went well. They spent a lot of time at the start discussing what we wanted. When it was time for installation, they did it with no fuss. Their prices are competitive, and the service is good.
24 juillet 2024
Avis spontané
Réponse de Stellarenergy
Hi Elijah
We’re delighted to hear that you’re pleased with the service and products that Stellar provides to our valued clients. Feel free to share your experience with your neighbors—when they become clients and have a successful grant installation, we offer a £500 referral fee. Thank you!
Stellar Energy provided a system…
Stellar Energy provided a system tailored to our needs at a lower price than competitors. The coordination and execution were flawless. I'm really happy with our setup and will use them again for any future work.
25 juillet 2024
Avis spontané
Réponse de Stellarenergy
Dear Mr Hendricks
We’re truly pleased to hear that you’re so happy with the service and products Stellar provides to our valued clients. Your satisfaction means the world to us, and we’re grateful for your trust and support. If you know of any neighbors who might benefit from our services, we would be honored if you’d share your experience with them. As a token of our appreciation, we offer a £500 referral fee for each new client you refer who successfully completes the grant installation process. Thank you for being such an important part of our Stellar community!
Amazing from beginning to end
Amazing from beginning to end. Amy was fantastic, always available to answer my questions, even texting when busy. The three-man installation team was professional, knowledgeable, and polite. I only wish I had done it sooner! Five stars from me!
15 juillet 2024
Réponse de Stellarenergy
We’re thrilled that you’re pleased with the service and products Stellar provides. Your satisfaction is important to us. If you share your experience with neighbors who could benefit, we offer a £500 referral fee for each new client you refer who completes a successful grant installation. Thank you for your trust and support!
I wanted to share my experience with…
I wanted to share my experience with the excellent customer service I've received from Stellar Energy over the past few months. Specifically, I'd like to thank Ryan, who has been incredibly kind and helpful every step of the way. When things go wrong, it can be tough, but having a dedicated person like Ryan to handle things makes it so much better. Thanks, Ryan!
4 juillet 2024
Réponse de Stellarenergy
We’re thrilled that you’re pleased with the service and products Stellar provides. Your satisfaction is important to us. If you share your experience with neighbors who could benefit, we offer a £500 referral fee for each new client you refer who completes a successful grant installation. Thank you for your trust and support!
We had a problem with our boiler…
We had a problem with our boiler recently, and I have to say, they responded quickly and sent an engineer to fix it. The engineer, Dewey, diagnosed the problem and took the time to explain it to me. He was friendly and professional, and we're so grateful to have hot water again! I can't recommend this company enough.
13 juillet 2024
Réponse de Stellarenergy
We’re thrilled that you’re pleased with the service and products Stellar provides. Your satisfaction is important to us. If you share your experience with neighbors who could benefit, we offer a £500 referral fee for each new client you refer who completes a successful grant installation. Thank you for your trust and support!
We received excellent customer service…
We received excellent customer service from start to finish, from discussing the design and making adjustments to installation. The scaffold team and panel installers were great, and the electrician was equally impressive, very neat and tidy. Overall, it was an excellent experience.
12 juillet 2024
Réponse de Stellarenergy
We’re thrilled that you’re pleased with the service and products Stellar provides. Your satisfaction is important to us. If you share your experience with neighbors who could benefit, we offer a £500 referral fee for each new client you refer who completes a successful grant installation. Thank you for your trust and support!
Absolutely outstanding service and…
Absolutely outstanding service and we're very happy with the results - already reaping the benefits. Dylan and his team went above and beyond to ensure everything went smoothly, and they were always ready to help with anything we needed. And to top it off, the price was fair! We can't praise them highly enough and we're already recommending them to everyone we know.
12 juillet 2024
Avis spontané
Réponse de Stellarenergy
We’re thrilled that you’re pleased with the service and products Stellar provides. Your satisfaction is important to us. If you share your experience with neighbors who could benefit, we offer a £500 referral fee for each new client you refer who completes a successful grant installation. Thank you for your trust and support!
The whole process was easy from start…
The whole process was easy from start to finish. choosing Stellar Energy will save you money and give you peace of mind knowing you're working with a professional solar provider.
5 juillet 2024
Avis spontané
Réponse de Stellarenergy
We’re absolutely delighted to hear that you’re pleased with the service and products Stellar provides. Your satisfaction is our top priority, and it’s incredibly rewarding to know that we’ve met your expectations. If you think your neighbors might benefit from our services, we would greatly appreciate you sharing your positive experience with them. To show our gratitude, we offer a £500 referral fee for every new client you refer who is accepted and successfully completes their grant installation. Thank you for placing your trust in us and for your continued support—we truly value your partnership with Stellar!
The company kept us updated throughout…
The company kept us updated throughout the process. The on-site work was done on time and efficiently. They provided good backup advice, and we're really pleased with the results.
2 juillet 2024
Avis spontané
Réponse de Stellarenergy
We’re absolutely delighted to hear that you’re pleased with the service and products Stellar provides. Your satisfaction is our top priority, and it’s incredibly rewarding to know that we’ve met your expectations. If you think your neighbors might benefit from our services, we would greatly appreciate you sharing your positive experience with them. To show our gratitude, we offer a £500 referral fee for every new client you refer who is accepted and successfully completes their grant installation. Thank you for placing your trust in us and for your continued support—we truly value your partnership with Stellar!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.